LPM (chapter 8) questions n answers
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What are the four essential elements of billing? - correct answer ✔✔Communication,
documentation, regular and frequent billing, and descriptive bills
What is the most important aspect of the billing process? - correct answer ✔✔Communication
Who has the responsibility to communicate the fee agreement to the client? - correct answer
✔✔The lawyers
When discussing bills with clients, what may paralegals not do? - correct answer ✔✔Give advice
or suggest a solution to the problem
Who has authority to adjust a client's bill? - correct answer ✔✔Attorney or administrator
When communicating with clients, what may a paralegal not do? - correct answer ✔✔Discuss
the duration of a case, estimate the cost of a matter, give an opinion as to the possible outcome
of a matter, or discuss the lawyer's strategy
When a paralegal has a communication with a client, what must a paralegal do? - correct
answer ✔✔Document tat the conversation took place and the contents of the conversation
How will a firm be rewarded for a client's complete understanding of the case? - correct answer
✔✔A client's complete understanding of the case will reward a firm in prompt payment of the
firm's invoices
, What is an engagement letter? - correct answer ✔✔A letter that summarizes the scope of
representation and the fee agreement between a lawyer and a client
Why should billing be regular and frequent? - correct answer ✔✔Because delaying the billing
process is very costly for a firm
What type of firm has difficulty meeting a monthly billing schedule? - correct answer ✔✔Small
firms and sole proprietorships
When should a client be billed? - correct answer ✔✔As soon as possible after the matter is
completed
What happens to a client's perception of legal services as time goes by? - correct answer ✔✔It
decreases
What is the most common method of billing? - correct answer ✔✔Monthly billing
What is a preliminary bill? - correct answer ✔✔A bill prepared for the attorney's review and
consideration for adjustment
What is a fee adjustment memorandum? - correct answer ✔✔A from used by an attorney to
increase or decrease a client's bill
What has caused law firms experience collection problems? - correct answer ✔✔Attorneys not
determining their clients' ability to pay legal fees
What two methods do firms use to offer credit to clients? - correct answer ✔✔Bank loans and
credit cards
rated A+
What are the four essential elements of billing? - correct answer ✔✔Communication,
documentation, regular and frequent billing, and descriptive bills
What is the most important aspect of the billing process? - correct answer ✔✔Communication
Who has the responsibility to communicate the fee agreement to the client? - correct answer
✔✔The lawyers
When discussing bills with clients, what may paralegals not do? - correct answer ✔✔Give advice
or suggest a solution to the problem
Who has authority to adjust a client's bill? - correct answer ✔✔Attorney or administrator
When communicating with clients, what may a paralegal not do? - correct answer ✔✔Discuss
the duration of a case, estimate the cost of a matter, give an opinion as to the possible outcome
of a matter, or discuss the lawyer's strategy
When a paralegal has a communication with a client, what must a paralegal do? - correct
answer ✔✔Document tat the conversation took place and the contents of the conversation
How will a firm be rewarded for a client's complete understanding of the case? - correct answer
✔✔A client's complete understanding of the case will reward a firm in prompt payment of the
firm's invoices
, What is an engagement letter? - correct answer ✔✔A letter that summarizes the scope of
representation and the fee agreement between a lawyer and a client
Why should billing be regular and frequent? - correct answer ✔✔Because delaying the billing
process is very costly for a firm
What type of firm has difficulty meeting a monthly billing schedule? - correct answer ✔✔Small
firms and sole proprietorships
When should a client be billed? - correct answer ✔✔As soon as possible after the matter is
completed
What happens to a client's perception of legal services as time goes by? - correct answer ✔✔It
decreases
What is the most common method of billing? - correct answer ✔✔Monthly billing
What is a preliminary bill? - correct answer ✔✔A bill prepared for the attorney's review and
consideration for adjustment
What is a fee adjustment memorandum? - correct answer ✔✔A from used by an attorney to
increase or decrease a client's bill
What has caused law firms experience collection problems? - correct answer ✔✔Attorneys not
determining their clients' ability to pay legal fees
What two methods do firms use to offer credit to clients? - correct answer ✔✔Bank loans and
credit cards
