ANSWERS.
Work duties of a phlebotomist technician can be categorized into 4 categories correct answers
Equipment
Procedure
Patient Care
Patient Information
Equipment correct answers - phlebotomists must ensure that all equipment and areas used are
sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present - disposal of needles and
other used supplies
Procedure correct answers - correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct labeling of collection
tubes/devices
- completing and submitting documents needed to lab
Patient Care correct answers - reassuring patients, as some may have fear of needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure - monitoring patient
during procedure to prevent movement or fainting
Patient Information correct answers - patients' rights must be respected
- keeping patients' medical records confidential
,- accurate documentation of collection, ordered tests, and test results - providing accurate
documentation to the laboratory to ensure
performance of tests ordered by physician
Quality Improvement Methods correct answers Include the use of data-based methods in order to
reach improvement
Include flow charts and pareto charts
Flowchart correct answers - used to break out components into diagrams in order to understand a
process
Pareto Chart correct answers - bar charts are made that show the frequency of problems
What does quality improvement for specimen collection involve? correct answers Technique of
Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records correct answers Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
Where can phlebotomists work? correct answers Hospital
Clinic
,Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital correct answers institution which provides medical and surgical treatment
Clinic correct answers institution or hospital department focusing on diagnosis and care of
outpatients
Doctor's Office correct answers suite/office where doctors receive and treat patients
Laboratory correct answers building or room where tests are performed to evaluate specimens in
order to diagnose medical conditions
Blood Bank correct answers institution where blood is collected from donors, and then stored
and prepared for transfusion
Research Firm correct answers institution equipped for scientific/medical research that may
specialize in basic research or on specific areas
Pharmaceutical Firm correct answers institution that develops and markets drugs for use as
medications
How must all needles be discarded? correct answers intact
, What does it mean if an infection is classified as nosocomical correct answers A patient
developed the infection while they were in the hospital that was not present before entering the
hospital
What is included in the chain of infection correct answers source
susceptible host
poor isolation technique
Hygiene correct answers wash hands with soap and water if they are visibly dirty
good hand-hygiene techniques reduce number of outbreaks of infections
hand washing is the single most important way to prevent spread of infection
Equipment used to control infections correct answers gloves, masks, goggles, gowns, or coats
autoclaves (instruments for sterilizing under pressure)
Emergency Needle Stick Information correct answers if exposed to blood due to a needle stick or
other sharp object, wash needle stick and cut with soap and water
flush mouth, eyes, and skin with water
report the incident to a supervisor
seek medical treatment