What
Healthcare Operations Management
Final Study guide - Fullglass
What is the main purpose of using a control chart in quality - ANSWER-
management?To monitor process behavior over time and identify variations that signal control
issues
Which quality improvement tool is represented by a cycle of Plan, Do, Study, - ANSWER-
Act?The
PDSA Cycle
Which of the following is a tactical level topic for OM - ANSWER- improvement?All
of the above
Which approach is emphasized for solving unit operations management problems? - ANSWER-
Evidence-based research
What is a significant factor to consider when setting targets for healthcare unit performance? -
ANSWER-Benchmarking
What is an essential part of defining a design for unit OM - ANSWER-
problems?Functional requirements
is a critical first step in a design-oriented study of a unit problem in - ANSWER-
healthcare?
Defining the problem and understanding the unit
What method is used for simple initial calculations of units' size, like beds in a hospital ward? -
ANSWER-Rough Cut Capacity Planning
, What
What is necessary for the problem definition phase in a design-oriented study of a unit problem?
- ANSWER- Understanding the service demand
What is the primary focus of unit operations management (OM) in healthcare? - ANSWER-
Improving service delivery and resource use
What type of scheduling is critical in operations management of healthcare units? - ANSWER-
Patient scheduling
What is a primary focus of unit operations management (OM) in healthcare according to the
initial sections of the - ANSWER- text?Efficient resource usage
Which level of planning might focus on allocating resources in a capacity plan? - ANSWER-
Tactical
What is one of the proposed methods to address unit operations management problems? -
ANSWER-Design-oriented case study
What is Lean Six Sigma (LSS) primarily used for in health - ANSWER- care?Improving speed
and
quality of services
What factors significantly affected the Length of Stay (LOS) in hospital for patients following knee
- ANSWER- surgery?Cardiovascular disease and anticoagulation therapy
What was the purpose of using the Mann-Whitney U test in the clinical - ANSWER-
study?To compare the length of stay between patients before and after the project
What does CTQ stand for in the context of the Lean Six Sigma - ANSWER- project?Critical
to
Quality
was the primary statistical method used to compare the Length of Stay (LOS) between
patients before and after the clinical - ANSWER- project?Mann-Whitney U test
Healthcare Operations Management
Final Study guide - Fullglass
What is the main purpose of using a control chart in quality - ANSWER-
management?To monitor process behavior over time and identify variations that signal control
issues
Which quality improvement tool is represented by a cycle of Plan, Do, Study, - ANSWER-
Act?The
PDSA Cycle
Which of the following is a tactical level topic for OM - ANSWER- improvement?All
of the above
Which approach is emphasized for solving unit operations management problems? - ANSWER-
Evidence-based research
What is a significant factor to consider when setting targets for healthcare unit performance? -
ANSWER-Benchmarking
What is an essential part of defining a design for unit OM - ANSWER-
problems?Functional requirements
is a critical first step in a design-oriented study of a unit problem in - ANSWER-
healthcare?
Defining the problem and understanding the unit
What method is used for simple initial calculations of units' size, like beds in a hospital ward? -
ANSWER-Rough Cut Capacity Planning
, What
What is necessary for the problem definition phase in a design-oriented study of a unit problem?
- ANSWER- Understanding the service demand
What is the primary focus of unit operations management (OM) in healthcare? - ANSWER-
Improving service delivery and resource use
What type of scheduling is critical in operations management of healthcare units? - ANSWER-
Patient scheduling
What is a primary focus of unit operations management (OM) in healthcare according to the
initial sections of the - ANSWER- text?Efficient resource usage
Which level of planning might focus on allocating resources in a capacity plan? - ANSWER-
Tactical
What is one of the proposed methods to address unit operations management problems? -
ANSWER-Design-oriented case study
What is Lean Six Sigma (LSS) primarily used for in health - ANSWER- care?Improving speed
and
quality of services
What factors significantly affected the Length of Stay (LOS) in hospital for patients following knee
- ANSWER- surgery?Cardiovascular disease and anticoagulation therapy
What was the purpose of using the Mann-Whitney U test in the clinical - ANSWER-
study?To compare the length of stay between patients before and after the project
What does CTQ stand for in the context of the Lean Six Sigma - ANSWER- project?Critical
to
Quality
was the primary statistical method used to compare the Length of Stay (LOS) between
patients before and after the clinical - ANSWER- project?Mann-Whitney U test
