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PROSERVE TEST PAPER 2025/2026 QUESTIONS AND ANSWERS RATED A+

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PROSERVE TEST PAPER 2025/2026 QUESTIONS AND ANSWERS RATED A+

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PROSERVE TEST PAPER 2025/2026 QUESTIONS AND
ANSWERS RATED A+
✔✔Alcohol can harm the developing baby. - ✔✔True

✔✔FASD can be cured. - ✔✔False

✔✔If a person consumes cannabis after drinking alcohol, the effects of alcohol will be
reduced. - ✔✔False

✔✔Driving after consuming cannabis is less dangerous than driving after drinking
alcohol. - ✔✔False

✔✔A person who drinks a lot of liquor on one occasion is binge drinking. - ✔✔True

✔✔Learning about alcohol and its effects on the human body helps liquor industry
workers:
- Estimate how much alcohol customers have had to drink
- Manage the way liquor is served to patrons
- Carry out their duty of care responsibilities
- All of these - ✔✔All of these

✔✔At what BAC level is a person considered to be legally impaired? (At this level of
impairment, they could face criminal charges.) - ✔✔.08

✔✔Many factors affect when a person shows signs of intoxication, suggesting that they
are impaired. These include amount of food eaten, medications or other drugs taken,
tiredness, gender, weight, and how quickly the person is drinking. - ✔✔True

✔✔A person gets intoxicated when they drink liquor too quickly because the alcohol in
the drink goes into the bloodstream faster than their liver can break it down. - ✔✔True

✔✔A customer who enters your workplace and appears to be intoxicated should be
refused liquor service. - ✔✔True

✔✔A customer's voice is getting louder and louder, causing nearby customers to turn
and stare or wince at the noise. - ✔✔Customer may be intoxicated

✔✔A patron entering the premises walks with a limp. - ✔✔not a sign of intoxication

✔✔A patron suddenly falls out of their chair, wobbles when standing, and seems to
weave and stumble when walking. He's bumped into several other people and seems to
have trouble keeping his balance. - ✔✔Customer may be intoxicated

, ✔✔A customer in your section keeps getting louder and louder. You have asked him to
please keep his voice down. His friends have also told him to quiet down, but he just
tells them to shut up. When you ask him again to keep his voice down, he stands up,
sways, and swears at you, spilling his drink.

You should treat this customer as though he is intoxicated and stop serving him (cut off
service). - ✔✔True

✔✔A happy customer is having a very good time in your bar and insists on buying
everyone in the bar a drink. He is able to speak clearly and doesn't seem confused, and
he seems fully aware of what he is doing. He is walking without stumbling and seems
coordinated. You should treat this customer as though he is intoxicated and refuse
service. - ✔✔False

✔✔As a server, you should recommend to your customers that they determine their
blood alcohol concentration by using a BAC chart to determine if it is safe for them to
drive. - ✔✔False

✔✔You have just served your customer a double rum and coke. You see him take
some pills and then drink half of the drink you just served. He notices you watching and
says, "These are just some pain killers my doctor gave me for my knee. No worries!
They go down easier with rum".

What should you do? - ✔✔Monitor him for signs of intoxication

✔✔People who are larger, heavier and muscular, will generally show the effects of
alcohol more slowly than someone who is thin, light and small. - ✔✔True

✔✔A customer enters your premises. You notice that she walks with difficulty and that
her speech is not clear. As you continue to watch her, you notice that her friends have
to help her sit down in her chair. Can you be sure that this person is definitely
intoxicated? - ✔✔No

✔✔When looking for signs of intoxication, you need to be aware of:

- Other drugs or medications the customer has taken
- How quickly the customer is drinking
- Your customer's body type and weight
- All of the above - ✔✔All of the above

✔✔A customer walks into a liquor licensed retail store and seems distracted and
unfocused. The patron approaches the checkout counter with a bottle of wine, and you
hear them giggling to themselves. As they come closer you notice they have red, glassy

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