PROSERVE ACTUAL FINAL PAPER 2025/2026
QUESTIONS AND ANSWERS RATED A+
✔✔Class C - ✔✔Class C liquor licences are issued to venues that serve liquor to its
members, but are not open to the general public: private clubs, canteens, some post-
secondary institutions and travellers' lounges are examples of Class C venues.
✔✔Class D - ✔✔Businesses that sell liquor for off-site consumption are issued a Class
D liquor licence: retail liquor stores, general merchandise liquor stores, manufacturing
off-sales, hotel off-sales, duty-free shops, delivery service providers, caterers, and
sellers of sacramental wine are examples of Class D licensees.
✔✔Class E - ✔✔Distillers, vintners, brew pubs and brewers make liquor products and/or
blend and package spirits, wine, cider or beer for commercial use at a permanent
facility. These businesses operate under a Class E liquor licence.
✔✔Class F - ✔✔Places that provide customers with the ingredients, equipment and
advice needed to make their own beer, wine and/or cider on site are issued a Class F
licence. Ferment-on-Premises facilities, also known as U-Brews or U-Vins, only produce
liquor for a customer's personal use. Commercial production is not permitted.
✔✔A liquor licence controls whether a business is allowed to store and hold liquor, how
the liquor can be sold, if customers and guests can drink the liquor at the place that
sells it or if they must drink it somewhere else. - ✔✔When a liquor licence is issued,
employers and special event hosts agree to obey all AGLC policies that apply to their
licence(s), as well as all federal, provincial and municipal laws.
✔✔Licensees are required to train their staff to follow the laws for the work they do.
Volunteers, workers, supervisors, managers and business owners must know what the
laws are and how to follow them. - ✔✔The hours of sale and consumption, or times of
day that liquor can be sold and served to customers, is on the liquor licence. Different
classes of liquor licences have different hours for liquor sales or service.
✔✔A, B, C: 10:00 a.m. - 2:00 a.m - ✔✔Issued for the sale and consumption of liquor in
premises open to the public.
Class C licences allow members and invited guests only.
Specific types of businesses or clubs may have different hours of sale. Businesses with
Class A, B or C licence may allow liquor to be consumed up to one hour after last call,
up to 3:00 a.m.
✔✔D
10:00 a.m. - 2:00 a.m: Retail/general merchandise
,10:00 a.m. - 2:50 a.m: General Off-Sales - ✔✔Delivery permits (also included in Class
D) allow 30 extra minutes after purchase to complete the delivery.
✔✔F: 10:00 a.m. - 2:00 a.m. - ✔✔Ferment-on-premises
Consumption not allowed on site.
✔✔Places with a Class A, B or C liquor licence can allow customers to drink for up to
one hour after last call.
Customers and guests must drink the liquor where they buy it unless the liquor was: -
✔✔Purchased at a retail liquor store, duty-free store, general- or hotel off-sales, general
merchandise store, manufacturer off-sales, ferment-on-premises facility;
Delivered from a liquor store to another place;
A partially consumed bottle(s) of wine that has been sealed by licensee staff and put
into a bag for guests to take home; or
Served at a hotel bar and brought back to a hotel room or other common areas within
the hotel.
✔✔Liquor cannot be sold or served to customers or guests in a storage room, vestibule
(foyer, entrance), kitchen, hallway or other "back room" area of any licensed business. -
✔✔Liquor may only be sold, served and consumed in areas of the business that are
licensed.
✔✔What does this mean to me? - ✔✔liquor can only be sold during the hours listed on
the liquor licence where I'm working.
I must know where liquor service is allowed at my event or place of work, as well as the
hours for those areas.
Last call must be timed so that all of our customers or guests ordering liquor are served
within the hours of liquor service on our licence.
I can allow customers or guests one hour after last call to finish their drinks. All liquor
must be cleared from customer service areas by 3:00 a.m.
I am never allowed to pre-pour drinks. I cannot pre-pour drinks before 2:00 a.m. for
service after 2:00 a.m. All liquor orders must be filled and served before 2:00 a.m.
✔✔A Class D liquor licence allows liquor to be delivered to customers who are at least
18 years of age and who do not appear to be intoxicated. Liquor can be delivered only
to places where liquor is allowed to be, and where a person is allowed to drink liquor.
, The delivery person must ask for acceptable ID from anyone who is accepting the
delivery who appears to be under the age of 25.
If the person appears intoxicated, or if acceptable proof of age is not provided, the
delivery cannot be made.
You must know what licence your place of work has and follow the laws and policies for
that licence. - ✔✔If you work in a liquor store with a Retail or General Merchandise
licence, liquor can be sold between 10:00 a.m. to 2:00 a.m.
If your store has a General Off-Sales licence, liquor can be sold between 10:00 a.m.
and 2:50 a.m.
✔✔Section 4.11 of the Retail Liquor Store Handbook:
Liquor must only be delivered to locations where liquor possession and consumption is
legal (i.e., a private residence, temporary residence or office). - ✔✔I must know where
liquor can legally be delivered and consumed.
✔✔Section 4.11 of the Retail Liquor Store Handbook:
Liquor must not be delivered to a minor or intoxicated person.
When an order is to be delivered to an individual who appears to be under age 25, the
delivery person must check photograph identification and record the following
information:
the individual's name (as per the identification)
age
date and time of delivery, and
product delivered - ✔✔I must make certain that the person accepting the liquor is at
least 18 years old and does not appear to be intoxicated.
All liquor delivery personnel must be at least 18 years of age and an employee of the
liquor store or delivery service agency contracted to deliver orders of liquor.
I must check for valid ID if the person accepting the liquor appears to be under 25 years
old.
I cannot deliver liquor to someone who cannot prove their age or does not have valid ID.
I must write down the name of the person who accepted the liquor (as it appears on the
ID), their age, the date and time the liquor was delivered to them, and the name of the
product I delivered.
✔✔Section 4.11 of the Retail Liquor Store Handbook:
QUESTIONS AND ANSWERS RATED A+
✔✔Class C - ✔✔Class C liquor licences are issued to venues that serve liquor to its
members, but are not open to the general public: private clubs, canteens, some post-
secondary institutions and travellers' lounges are examples of Class C venues.
✔✔Class D - ✔✔Businesses that sell liquor for off-site consumption are issued a Class
D liquor licence: retail liquor stores, general merchandise liquor stores, manufacturing
off-sales, hotel off-sales, duty-free shops, delivery service providers, caterers, and
sellers of sacramental wine are examples of Class D licensees.
✔✔Class E - ✔✔Distillers, vintners, brew pubs and brewers make liquor products and/or
blend and package spirits, wine, cider or beer for commercial use at a permanent
facility. These businesses operate under a Class E liquor licence.
✔✔Class F - ✔✔Places that provide customers with the ingredients, equipment and
advice needed to make their own beer, wine and/or cider on site are issued a Class F
licence. Ferment-on-Premises facilities, also known as U-Brews or U-Vins, only produce
liquor for a customer's personal use. Commercial production is not permitted.
✔✔A liquor licence controls whether a business is allowed to store and hold liquor, how
the liquor can be sold, if customers and guests can drink the liquor at the place that
sells it or if they must drink it somewhere else. - ✔✔When a liquor licence is issued,
employers and special event hosts agree to obey all AGLC policies that apply to their
licence(s), as well as all federal, provincial and municipal laws.
✔✔Licensees are required to train their staff to follow the laws for the work they do.
Volunteers, workers, supervisors, managers and business owners must know what the
laws are and how to follow them. - ✔✔The hours of sale and consumption, or times of
day that liquor can be sold and served to customers, is on the liquor licence. Different
classes of liquor licences have different hours for liquor sales or service.
✔✔A, B, C: 10:00 a.m. - 2:00 a.m - ✔✔Issued for the sale and consumption of liquor in
premises open to the public.
Class C licences allow members and invited guests only.
Specific types of businesses or clubs may have different hours of sale. Businesses with
Class A, B or C licence may allow liquor to be consumed up to one hour after last call,
up to 3:00 a.m.
✔✔D
10:00 a.m. - 2:00 a.m: Retail/general merchandise
,10:00 a.m. - 2:50 a.m: General Off-Sales - ✔✔Delivery permits (also included in Class
D) allow 30 extra minutes after purchase to complete the delivery.
✔✔F: 10:00 a.m. - 2:00 a.m. - ✔✔Ferment-on-premises
Consumption not allowed on site.
✔✔Places with a Class A, B or C liquor licence can allow customers to drink for up to
one hour after last call.
Customers and guests must drink the liquor where they buy it unless the liquor was: -
✔✔Purchased at a retail liquor store, duty-free store, general- or hotel off-sales, general
merchandise store, manufacturer off-sales, ferment-on-premises facility;
Delivered from a liquor store to another place;
A partially consumed bottle(s) of wine that has been sealed by licensee staff and put
into a bag for guests to take home; or
Served at a hotel bar and brought back to a hotel room or other common areas within
the hotel.
✔✔Liquor cannot be sold or served to customers or guests in a storage room, vestibule
(foyer, entrance), kitchen, hallway or other "back room" area of any licensed business. -
✔✔Liquor may only be sold, served and consumed in areas of the business that are
licensed.
✔✔What does this mean to me? - ✔✔liquor can only be sold during the hours listed on
the liquor licence where I'm working.
I must know where liquor service is allowed at my event or place of work, as well as the
hours for those areas.
Last call must be timed so that all of our customers or guests ordering liquor are served
within the hours of liquor service on our licence.
I can allow customers or guests one hour after last call to finish their drinks. All liquor
must be cleared from customer service areas by 3:00 a.m.
I am never allowed to pre-pour drinks. I cannot pre-pour drinks before 2:00 a.m. for
service after 2:00 a.m. All liquor orders must be filled and served before 2:00 a.m.
✔✔A Class D liquor licence allows liquor to be delivered to customers who are at least
18 years of age and who do not appear to be intoxicated. Liquor can be delivered only
to places where liquor is allowed to be, and where a person is allowed to drink liquor.
, The delivery person must ask for acceptable ID from anyone who is accepting the
delivery who appears to be under the age of 25.
If the person appears intoxicated, or if acceptable proof of age is not provided, the
delivery cannot be made.
You must know what licence your place of work has and follow the laws and policies for
that licence. - ✔✔If you work in a liquor store with a Retail or General Merchandise
licence, liquor can be sold between 10:00 a.m. to 2:00 a.m.
If your store has a General Off-Sales licence, liquor can be sold between 10:00 a.m.
and 2:50 a.m.
✔✔Section 4.11 of the Retail Liquor Store Handbook:
Liquor must only be delivered to locations where liquor possession and consumption is
legal (i.e., a private residence, temporary residence or office). - ✔✔I must know where
liquor can legally be delivered and consumed.
✔✔Section 4.11 of the Retail Liquor Store Handbook:
Liquor must not be delivered to a minor or intoxicated person.
When an order is to be delivered to an individual who appears to be under age 25, the
delivery person must check photograph identification and record the following
information:
the individual's name (as per the identification)
age
date and time of delivery, and
product delivered - ✔✔I must make certain that the person accepting the liquor is at
least 18 years old and does not appear to be intoxicated.
All liquor delivery personnel must be at least 18 years of age and an employee of the
liquor store or delivery service agency contracted to deliver orders of liquor.
I must check for valid ID if the person accepting the liquor appears to be under 25 years
old.
I cannot deliver liquor to someone who cannot prove their age or does not have valid ID.
I must write down the name of the person who accepted the liquor (as it appears on the
ID), their age, the date and time the liquor was delivered to them, and the name of the
product I delivered.
✔✔Section 4.11 of the Retail Liquor Store Handbook:
