American Airlines, CSA. Weekend 1, Study Guide –
Questions With Right Answers
100 IBS, 126 INCHES WITH A MAXINMUM LENGTH OF THE LONGEST 75
Correct Answer - WHAT IS THE MAX ACCEPTABLE WEIGHT AND SIZE
FOR AA CHECKED BAGGAGE
AA CARRY ON POLICY ALLOWS FOR 1 CARRY ON BAG AND 1 PESONAL ITEM
Correct Answer - TRUE
NAME 3 CRITERIA THAT MUST BE MET IN ORDER TO ACCEOT DRY IVE AS
CHECKED BAGGAGE Correct Answer - MUST NOT EXCEED 5.5 IBS,
MUST BE IN VENTED BAG, DRY ICE KABEL MUST BE AFFIXED
WHAT STATMENT IS CORRECT REGARDING MILITARY TRAVEL Correct
Answer - THEY ARE ALLOWED 5 CHECKOUT BAGS AT NO CHARGE UP TO
100 IBS
HEAVY TAG Correct Answer - USED WHEN A BAG IS OVER 50BS
AA AIRLINES LIMIT OF LIABILITY FOR LOSS OR DAMAGED CHECKED
BGGAGE PER TICKETING CUSTOMERS FOR DOMASTIC TRAVEL Correct
Answer - 3500 PER TICKET
WHAT IS THE ROUND TRIP SEVICE CHARGE FOR CABIN PETS Correct
Answer - 250.00
MR RODRIGUEZ CAN PAY THE CABIN PET FEE TO BRING HIS PET PARAKEET
Correct Answer - FALSE
WHAT IS THE DEFINITION OF CODE Sharing Correct Answer -
AVIATION BUISNESS WHERE 2 OR MORE AIRLINES SHARE THE SAME
FLIGHT
AA CODE SHARE WITH FINNAIR Correct Answer - TRUE
WHAT CHARACTER FROM THE CITY PAIR AVAILIBIITY (CPA) INDIVATES A
CODE SHARE FIGHT Correct Answer - ? MARK
, DECODE OR CODE SHARE FLIGHT ENTRY Correct Answer - CTRL + U
ACAA Correct Answer - THE LAW WHICH PROHIBITS DISCRIMINATION
ON THE BASES OF AIR TRAVEL AND REQUIRES AIR CARRIERS TO
ACCOMMODATE THE NEED OF PASSANGERS WIT DISABILITIES
3 MAJOR LIFE ACTIVITIES Correct Answer - 1. HEARING
2.WALKING
3. SEEING
AA EMPLOYEES WILL EXHIBIT Correct Answer - KIDNESS, AWARENESS
AND RESPECT
WHEN A CUSTOMER NEED A ASPECIAL SERVICE REQUEST Correct Answer
- AD SPECIAL SERVICE REQUEST CODES TO CUST RESERVATIONS
A PTK CONTAINS ? Correct Answer - TRANSFER BELT, SLIDE BOARD
AND TRANSFER SLING
1ST THING YOU SHOULD DO BEFORE BEGINNING TO TRANSFER A PERSON
OUT OF HIS OR HER WHEEL CHAIR Correct Answer - WHAT
ASSISTANTS MAY HIM OR SHE NEED
WHAT IS THE BEST POSITION FOR WHEEL CHAIR PALCEMENT WHEN
GETTIG READY TO ASSIST A PERSON Correct Answer - PARRALEL TO
THE ISLE CHAIR
PERIODICALLY YOU WILL BE ASKED TO PERFORM CARE AND MAINNENCE
TO THE SSM OWNED AND OPERATED AA Correct Answer - CHANGE
PAPER
CALIBRATE THE SCREENS
RESET THE PASSPORT READERS
CLEAN THE MACHINES
SSM MACHINE OFFER A QUICK WAY FOR CUST TO CHECK IN Correct
Answer - TRUE
Questions With Right Answers
100 IBS, 126 INCHES WITH A MAXINMUM LENGTH OF THE LONGEST 75
Correct Answer - WHAT IS THE MAX ACCEPTABLE WEIGHT AND SIZE
FOR AA CHECKED BAGGAGE
AA CARRY ON POLICY ALLOWS FOR 1 CARRY ON BAG AND 1 PESONAL ITEM
Correct Answer - TRUE
NAME 3 CRITERIA THAT MUST BE MET IN ORDER TO ACCEOT DRY IVE AS
CHECKED BAGGAGE Correct Answer - MUST NOT EXCEED 5.5 IBS,
MUST BE IN VENTED BAG, DRY ICE KABEL MUST BE AFFIXED
WHAT STATMENT IS CORRECT REGARDING MILITARY TRAVEL Correct
Answer - THEY ARE ALLOWED 5 CHECKOUT BAGS AT NO CHARGE UP TO
100 IBS
HEAVY TAG Correct Answer - USED WHEN A BAG IS OVER 50BS
AA AIRLINES LIMIT OF LIABILITY FOR LOSS OR DAMAGED CHECKED
BGGAGE PER TICKETING CUSTOMERS FOR DOMASTIC TRAVEL Correct
Answer - 3500 PER TICKET
WHAT IS THE ROUND TRIP SEVICE CHARGE FOR CABIN PETS Correct
Answer - 250.00
MR RODRIGUEZ CAN PAY THE CABIN PET FEE TO BRING HIS PET PARAKEET
Correct Answer - FALSE
WHAT IS THE DEFINITION OF CODE Sharing Correct Answer -
AVIATION BUISNESS WHERE 2 OR MORE AIRLINES SHARE THE SAME
FLIGHT
AA CODE SHARE WITH FINNAIR Correct Answer - TRUE
WHAT CHARACTER FROM THE CITY PAIR AVAILIBIITY (CPA) INDIVATES A
CODE SHARE FIGHT Correct Answer - ? MARK
, DECODE OR CODE SHARE FLIGHT ENTRY Correct Answer - CTRL + U
ACAA Correct Answer - THE LAW WHICH PROHIBITS DISCRIMINATION
ON THE BASES OF AIR TRAVEL AND REQUIRES AIR CARRIERS TO
ACCOMMODATE THE NEED OF PASSANGERS WIT DISABILITIES
3 MAJOR LIFE ACTIVITIES Correct Answer - 1. HEARING
2.WALKING
3. SEEING
AA EMPLOYEES WILL EXHIBIT Correct Answer - KIDNESS, AWARENESS
AND RESPECT
WHEN A CUSTOMER NEED A ASPECIAL SERVICE REQUEST Correct Answer
- AD SPECIAL SERVICE REQUEST CODES TO CUST RESERVATIONS
A PTK CONTAINS ? Correct Answer - TRANSFER BELT, SLIDE BOARD
AND TRANSFER SLING
1ST THING YOU SHOULD DO BEFORE BEGINNING TO TRANSFER A PERSON
OUT OF HIS OR HER WHEEL CHAIR Correct Answer - WHAT
ASSISTANTS MAY HIM OR SHE NEED
WHAT IS THE BEST POSITION FOR WHEEL CHAIR PALCEMENT WHEN
GETTIG READY TO ASSIST A PERSON Correct Answer - PARRALEL TO
THE ISLE CHAIR
PERIODICALLY YOU WILL BE ASKED TO PERFORM CARE AND MAINNENCE
TO THE SSM OWNED AND OPERATED AA Correct Answer - CHANGE
PAPER
CALIBRATE THE SCREENS
RESET THE PASSPORT READERS
CLEAN THE MACHINES
SSM MACHINE OFFER A QUICK WAY FOR CUST TO CHECK IN Correct
Answer - TRUE
