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Each stage in a supply chain is connected through the flow of products, information, and
funds. These flows often occur in both directions and are usually managed by - Answer-
one of the stages.
A supply chain features a constant flow of - Answer- information, product and funds.
Which set of supply chain flows is correctly described? - Answer- Information and
product both flow upstream and downstream in a supply chain.
Which statement about supply chains is best? - Answer- Flows in a supply chain may
be managed by an intermediary.
Which sequence of stages is typical for product flow in a supply chain? - Answer-
Supplier → Manufacturer → Distributor
Supply chain surplus involves what two parts? - Answer- Customer value and supply
chain cost
For any supply chain, the source of revenue is generated by - Answer- the customer.
Customer value is - Answer- the sum of the supply chain surplus and supply chain cost.
The objective of every supply chain is to - Answer- maximize the overall value
generated.
Retailing in the United States is largely - Answer- consolidated.
For any supply chain, - Answer- there is only one source of revenue, the customer.
Webvan designed a supply chain with large warehouses in several major cities in the
United States, from which groceries were delivered to customer homes. They failed
partly because of - Answer- higher labor costs for picking orders.
A key issue facing Toyota is - Answer- design of its global production and distribution
network.
Walmart's supply chain features clusters of stores around distribution centers, which
facilitates - Answer- frequent but inexpensive replenishment at the stores.
Which of these statements about Dell's supply chain is best? - Answer- Dell's initial
success was largely driven by their Assembly→Customer supply chain linkage.
, The decision phases in a supply chain include - Answer- supply chain operation.
A company would decide whether to outsource or perform a supply chain function in-
house during the - Answer- design phase.
The supply chain strategy category would include a decision about - Answer- how large
the warehouse in Kokomo should be.
The profitability of a supply chain is impacted primarily by the - Answer- design,
planning and operation categories of decisions.
The time horizon of the operation phase is typically - Answer- weekly or daily.
The cycle view of a supply chain holds that - Answer- the processes in a supply chain
are divided into a series of activities performed at the interface between successive
stages.
The push/pull view of a supply chain holds that - Answer- the processes in a supply
chain are divided into 2 categories depending on whether they are initiated in response
to or in anticipation of customer orders.
The customer order cycle occurs at the - Answer- customer/retailer interface.
Customer arrival refers to - Answer- the point in time when the customer has access to
choices and makes a decision regarding a purchase.
The objective of the customer arrival process is to - Answer- maximize the conversion of
customer arrivals to customer orders.
Customer order entry is - Answer- the customer informing the retailer of what they want
to purchase and the retailer allocating product to the customer.
The objective of customer order entry is to - Answer- ensure that orders are quickly and
accurately entered and communicated to other affected supply chain processes.
Customer order fulfillment refers to - Answer- the process where product is prepared
and sent to the customer.
The objective of customer order fulfillment is to - Answer- get the correct orders to
customers by the promised due date at the lowest possible cost.
Customer order receiving is - Answer- the process where the customer receives the
product and takes ownership.
The replenishment cycle occurs at the - Answer- retailer/distributor interface.