WGU C954 Informa on Technology Management
Updated With complete solu on New 2025/2026 RATED
A+
Which data set consumes disk space equal to the change in the data since it was last captured?
A. Sta c
B. Snapshot
C. Dynamic
D. Big
B
A business wants to allow its employees to communicate online with each other in real me.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email
B
AD
An organiza on wants to calculate its sales by region.
Which type of so%ware will serve this need?
A. Personnel management
B. Inventory management
C. Customer rela onship management (CRM)
D. Human resources management (HRM)
C
Which component func ons as a computer's working memory?
A. Central processing unit (CPU)
,B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
C
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magne c tape
D. Random access memory
C
Which type of network should a company use if they want to connect a group of computers in
an office building?
A. LAN
B. WAN
C. PAN
D. MAN
A
Which network topology uses a central hub to which all devices on the network are connected?
A. Wireless
B. Bus
C. Star
D. Hybrid
C
Which mul user opera ng system originated at AT&T's Bell Laboratories?
A. OS X
B. Android
C. Unix
D. Linux
C
,Which lifecycle stage of ITIL focuses on ensuring that a business's objec ves align with those of
the IT provider?
A. Service strategy (SS)
B. Service transi on (ST)
C. Service design (SD)
D. Service opera on (SO)
A
Why was ITIL developed?
A. As an assessment tool to be used globally in the IT industry
B. As a consul ng organiza on to support the IT industry globally
C. As a global oversight commi8ee for the IT industry
D. As a guide to be used globally in the IT industry
D
Which two subcategories are found within the service strategy stages?
Choose 2 answers.
A. Demand management
B. Knowledge management
C. Access management
D. Problem management
E. Financial management
AE
Which IT ethics policy protects a company by outlining the corporate guidelines or principles
governing online communica ons?
A. Social media
B. Informa on privacy
C. Email privacy
D. Acceptable use
A
AD
, What is an example of a best prac ce in an ethical IT use policy?
A. Perform non-repudia on
B. Eliminate informa on management risks
C. Train employees in compliance
D. Create automa c updates of so%ware patches
C
Which IT ethical policy is violated when an employee shares informa on with non-employees
about an impending release of a new so%ware applica on?
A. Intellectual property protec on
B. So%ware pira ng
C. Privacy breach
D. Digital rights management
A
Which IT ethics policy requires a user to agree to follow a policy that indicates requirements for
corporate email use, informa on systems, and the Internet?
A. Social media
B. Data reten on
C. Working condi ons
D. Acceptable use
D
Which IT ethics policy provides guidance to employees about pos ng informa on regarding the
organiza on on websites?
A. Social media
B. Conflict of interest
C. Internet use
D. Individual unit
A
Which sustainability concern is addressed by upcycling?
A. Increased energy consump on
Updated With complete solu on New 2025/2026 RATED
A+
Which data set consumes disk space equal to the change in the data since it was last captured?
A. Sta c
B. Snapshot
C. Dynamic
D. Big
B
A business wants to allow its employees to communicate online with each other in real me.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email
B
AD
An organiza on wants to calculate its sales by region.
Which type of so%ware will serve this need?
A. Personnel management
B. Inventory management
C. Customer rela onship management (CRM)
D. Human resources management (HRM)
C
Which component func ons as a computer's working memory?
A. Central processing unit (CPU)
,B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
C
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magne c tape
D. Random access memory
C
Which type of network should a company use if they want to connect a group of computers in
an office building?
A. LAN
B. WAN
C. PAN
D. MAN
A
Which network topology uses a central hub to which all devices on the network are connected?
A. Wireless
B. Bus
C. Star
D. Hybrid
C
Which mul user opera ng system originated at AT&T's Bell Laboratories?
A. OS X
B. Android
C. Unix
D. Linux
C
,Which lifecycle stage of ITIL focuses on ensuring that a business's objec ves align with those of
the IT provider?
A. Service strategy (SS)
B. Service transi on (ST)
C. Service design (SD)
D. Service opera on (SO)
A
Why was ITIL developed?
A. As an assessment tool to be used globally in the IT industry
B. As a consul ng organiza on to support the IT industry globally
C. As a global oversight commi8ee for the IT industry
D. As a guide to be used globally in the IT industry
D
Which two subcategories are found within the service strategy stages?
Choose 2 answers.
A. Demand management
B. Knowledge management
C. Access management
D. Problem management
E. Financial management
AE
Which IT ethics policy protects a company by outlining the corporate guidelines or principles
governing online communica ons?
A. Social media
B. Informa on privacy
C. Email privacy
D. Acceptable use
A
AD
, What is an example of a best prac ce in an ethical IT use policy?
A. Perform non-repudia on
B. Eliminate informa on management risks
C. Train employees in compliance
D. Create automa c updates of so%ware patches
C
Which IT ethical policy is violated when an employee shares informa on with non-employees
about an impending release of a new so%ware applica on?
A. Intellectual property protec on
B. So%ware pira ng
C. Privacy breach
D. Digital rights management
A
Which IT ethics policy requires a user to agree to follow a policy that indicates requirements for
corporate email use, informa on systems, and the Internet?
A. Social media
B. Data reten on
C. Working condi ons
D. Acceptable use
D
Which IT ethics policy provides guidance to employees about pos ng informa on regarding the
organiza on on websites?
A. Social media
B. Conflict of interest
C. Internet use
D. Individual unit
A
Which sustainability concern is addressed by upcycling?
A. Increased energy consump on
