MGT 18 Midterm Exam – Questions With Reliable
Solutions
Studying Diversity Correct Answer - • solve complex problems
• serve the needs of very diverse people
• be accurate more often
• win when otherwise we would not
• survive in this very real world of business
Goldsmith: Diversity Tension Correct Answer - -"In the modern and
global world of business, success calls for leaders who are comfortable with
diversity tension."
-Diversity Tension as a business positive
-produces valuable brainstorming sessions
-imaginative problem-solving/decision-making
-unique perspectives on strategic planning
-inventive product development ideas
Scott E. Page: Making the Difference Correct Answer - - 2 people with
different perspectives test different potential improvements and increase
probability of innovation
-when the problem is difficult, diversity trumps ability
Conditions required for diversity to trump ability:
1. The problem has to be complex
2. The people have to be smart
3. The people have to be diverse
4. The teams have to be reasonably big and chosen from a large pool
Mazarin Banaji : Implicit Association Test Correct Answer - -people have
"in-group" thinking
-It's part of human cognition to generalize, sort and create hierarchies,
preferences and bias. We are biased in favor of those who are JUST LIKE US,
because long ago it helped us to survive.
-4 Sources of Unintentional Bias
• Implicit forms of prejudice
• Bias that favors one's own group
• Conflict of interest
• Tendency to over claim credit
, -in order to prevent implicit bias, be wary of of our inherent weaknesses
Hofstede: Social Identity Theory Correct Answer - people tend to classify
themselves and others into various social categories, such as organizational
membership, religious affiliation, gender and age cohort
-helps individuals identify self and others
Sandra Sucher on Differences at Work Correct Answer - 1.
Hyperawareness of minority states and see otherness as negative
2. We categorize ourselves and others using primitive generic categories
3. Foreground identify or master status is combination of age, race and gender
4. We allow master status to dominate our view of each other
5. We protect our in-group intentionally and unintentionally
Explicit vs. Implicit Biases Correct Answer - • IMPLICIT biases are
carried without awareness or conscious intention.
• EXPLICIT biases are the result of intention or conscious thought.
Martin Davidson on Social Identity Correct Answer - social identity
diversity matters
1. Group Assignments influence our identity
2. Brains create order by categorizing and labeling
3. Poor Understanding of groups leads to stereotyping
4. In-groups and out-groups are formed
5. Unintended bias is the result then go back to one
David A. Harrison Correct Answer - -deep-level differences matter more
than surface level differences
-"Diverse teams are prone to dysfunction because the very differences that
feed creativity and high performance can also create communication
barriers."
-"The most important inhibitors of team effectiveness are differences over
strategic goals, personality conflicts, and differing levels of commitment to the
team actions."
Polzer & Elfenbein: Identity in Teams Correct Answer - Understanding
how to recognize and manage deep-level identity issues in teams.
-Communicating identities
-Forming impressions
Solutions
Studying Diversity Correct Answer - • solve complex problems
• serve the needs of very diverse people
• be accurate more often
• win when otherwise we would not
• survive in this very real world of business
Goldsmith: Diversity Tension Correct Answer - -"In the modern and
global world of business, success calls for leaders who are comfortable with
diversity tension."
-Diversity Tension as a business positive
-produces valuable brainstorming sessions
-imaginative problem-solving/decision-making
-unique perspectives on strategic planning
-inventive product development ideas
Scott E. Page: Making the Difference Correct Answer - - 2 people with
different perspectives test different potential improvements and increase
probability of innovation
-when the problem is difficult, diversity trumps ability
Conditions required for diversity to trump ability:
1. The problem has to be complex
2. The people have to be smart
3. The people have to be diverse
4. The teams have to be reasonably big and chosen from a large pool
Mazarin Banaji : Implicit Association Test Correct Answer - -people have
"in-group" thinking
-It's part of human cognition to generalize, sort and create hierarchies,
preferences and bias. We are biased in favor of those who are JUST LIKE US,
because long ago it helped us to survive.
-4 Sources of Unintentional Bias
• Implicit forms of prejudice
• Bias that favors one's own group
• Conflict of interest
• Tendency to over claim credit
, -in order to prevent implicit bias, be wary of of our inherent weaknesses
Hofstede: Social Identity Theory Correct Answer - people tend to classify
themselves and others into various social categories, such as organizational
membership, religious affiliation, gender and age cohort
-helps individuals identify self and others
Sandra Sucher on Differences at Work Correct Answer - 1.
Hyperawareness of minority states and see otherness as negative
2. We categorize ourselves and others using primitive generic categories
3. Foreground identify or master status is combination of age, race and gender
4. We allow master status to dominate our view of each other
5. We protect our in-group intentionally and unintentionally
Explicit vs. Implicit Biases Correct Answer - • IMPLICIT biases are
carried without awareness or conscious intention.
• EXPLICIT biases are the result of intention or conscious thought.
Martin Davidson on Social Identity Correct Answer - social identity
diversity matters
1. Group Assignments influence our identity
2. Brains create order by categorizing and labeling
3. Poor Understanding of groups leads to stereotyping
4. In-groups and out-groups are formed
5. Unintended bias is the result then go back to one
David A. Harrison Correct Answer - -deep-level differences matter more
than surface level differences
-"Diverse teams are prone to dysfunction because the very differences that
feed creativity and high performance can also create communication
barriers."
-"The most important inhibitors of team effectiveness are differences over
strategic goals, personality conflicts, and differing levels of commitment to the
team actions."
Polzer & Elfenbein: Identity in Teams Correct Answer - Understanding
how to recognize and manage deep-level identity issues in teams.
-Communicating identities
-Forming impressions
