UCSD Mgt 18 Midterm 1– Questions With Expert
Solutions
Tuckman's 5 stages of group development Correct Answer - forming
storming
norming
performing
adjourning
Forming Correct Answer - the first stage of initial orientation
Storming Correct Answer - the second stage of team development,
characterized by conflict and disagreement, in which team members disagree
over what the team should do and how it should do it
Norming Correct Answer - the third stage of team development, in which
team members begin to settle into their roles, group cohesion grows, and
positive team norms develop
Performing Correct Answer - The fourth stage of team development,
during which members are comfortable working within their roles, and the
team makes progress toward goals
Adjourning Correct Answer - The fifth stage of group development
during which the group finishes its tasks and decides or is forced to dissolve
membership
Contributor, communicator, questioner, collaborator Correct Answer -
Cardona and Miller Constructive roles
Distractor, doubter, diplomat, defeatest Correct Answer - Cardona and
Miller destructive roles
High priority to agenda; critical start and end time; clear well-thought out
agenda; avoid interruptions; speak one at a time Correct Answer -
Cardona and Miller: team meetings
, Explicit and involves disagreement on a particular issue Correct Answer -
Cardona and miller: rational conflicts
Implicit and involves disagreement with an attitude Correct Answer -
Cardona and miller: emotional conflicts
1. effectiveness on tasks
2.effectiveness on creative and judgemental decision making
3. diverse external networks
4. enhanced learning
5. continuous improvement Correct Answer - advantages of diverse
teams
Diversity Tension (Goldsmith) Correct Answer - the stress and strain
that accompanies mixtures of differences and similarities. Good leaders will
use this as a creative force for change
Look at diverse individuals as toolboxes, with different skillsets.
Diversity influences how people view problems.(e.g. blood thinner to kill rats
or save lives, dividing a state by congressional district or where you can put
slaw on hot dogs)
When does diversity trump ability?
* Problem is difficult
* Problem solvers are smart
* Problem solvers are able to find improvements relative to the problem
*Diverse people
Diverse teams work best when individuals have an "oracle" -- ability to check
how good their solution is immediately. Correct Answer - Scott Page
Business case for diversity
Identity is the way in which we view ourselves, based on our personality, the
groups we associate with and human nature Correct Answer - identity
Identity diversity stems from each individuals backgrounds. This includes
how they were raised, the sum of their life experiences, the people they
associate themselves with, etc. Correct Answer - identity diversity:
Polzer
Solutions
Tuckman's 5 stages of group development Correct Answer - forming
storming
norming
performing
adjourning
Forming Correct Answer - the first stage of initial orientation
Storming Correct Answer - the second stage of team development,
characterized by conflict and disagreement, in which team members disagree
over what the team should do and how it should do it
Norming Correct Answer - the third stage of team development, in which
team members begin to settle into their roles, group cohesion grows, and
positive team norms develop
Performing Correct Answer - The fourth stage of team development,
during which members are comfortable working within their roles, and the
team makes progress toward goals
Adjourning Correct Answer - The fifth stage of group development
during which the group finishes its tasks and decides or is forced to dissolve
membership
Contributor, communicator, questioner, collaborator Correct Answer -
Cardona and Miller Constructive roles
Distractor, doubter, diplomat, defeatest Correct Answer - Cardona and
Miller destructive roles
High priority to agenda; critical start and end time; clear well-thought out
agenda; avoid interruptions; speak one at a time Correct Answer -
Cardona and Miller: team meetings
, Explicit and involves disagreement on a particular issue Correct Answer -
Cardona and miller: rational conflicts
Implicit and involves disagreement with an attitude Correct Answer -
Cardona and miller: emotional conflicts
1. effectiveness on tasks
2.effectiveness on creative and judgemental decision making
3. diverse external networks
4. enhanced learning
5. continuous improvement Correct Answer - advantages of diverse
teams
Diversity Tension (Goldsmith) Correct Answer - the stress and strain
that accompanies mixtures of differences and similarities. Good leaders will
use this as a creative force for change
Look at diverse individuals as toolboxes, with different skillsets.
Diversity influences how people view problems.(e.g. blood thinner to kill rats
or save lives, dividing a state by congressional district or where you can put
slaw on hot dogs)
When does diversity trump ability?
* Problem is difficult
* Problem solvers are smart
* Problem solvers are able to find improvements relative to the problem
*Diverse people
Diverse teams work best when individuals have an "oracle" -- ability to check
how good their solution is immediately. Correct Answer - Scott Page
Business case for diversity
Identity is the way in which we view ourselves, based on our personality, the
groups we associate with and human nature Correct Answer - identity
Identity diversity stems from each individuals backgrounds. This includes
how they were raised, the sum of their life experiences, the people they
associate themselves with, etc. Correct Answer - identity diversity:
Polzer
