TCI (THERAPEUTIC CRISIS INTERVENTION) TRAINING STUDY GUIDE EXAM 2025
QUESTIONS AND ANSWERS
Therapeutic milieu - (answer)The combination of people, emotions, attitudes, and objects that create a
sense of safety, respect, belonging, care, and accountability
Spaces within the Milieu - (answer)Ideological, Physical, Cultural, Social, and Emotional
Intentional Use of Self - (answer)1. Self-awareness
2. Self regulation
3. Relationship skills and attunement
4. Self-care
The Three Parts of the Triune Brain - (answer)1. Thinking brain
2. Emotional brain
3. Survival brain
Symptoms of Pain-Based Behavior - (answer)- inability to regulate emotions
- overreaction to situations
- impulsive outbursts
- trauma re-enactment
- defiance
- inflexibility
- running away
- self injury
- withdrawal
Goals of Crisis Intervention - (answer)Support
Teach
, TCI (THERAPEUTIC CRISIS INTERVENTION) TRAINING STUDY GUIDE EXAM 2025
QUESTIONS AND ANSWERS
Stress Model of Crisis - (answer)Baseline -> Triggering Event -> Escalation -> Outburst -> Recovery
Recovery Phase Outcomes - (answer)Higher (this is the ultimate goal)
No change
Lower
4 Questions to Ask During a Crisis - (answer)1. What am I feeling now?
2. What does the child feel, need, expect, or want?
3. How is the environment affecting the situation?
4. How do I best respond?
Nonverbal Techniques - (answer)Silence
Facial expressions
Eye contact
Tone of Voice
Encouraging Statements - (answer)- Minimal encouragements "Uh-huh" "Go on"
- Door openers "I'd like to hear more"
- Closed questions "Do you like your peer?"
- Open questions "What happened next?"
Behavior Support Techniques - (answer)- Managing the environment
- Prompting
- Caring gesture
- Hurdle help
- Redirection and distractions
- Proximity
QUESTIONS AND ANSWERS
Therapeutic milieu - (answer)The combination of people, emotions, attitudes, and objects that create a
sense of safety, respect, belonging, care, and accountability
Spaces within the Milieu - (answer)Ideological, Physical, Cultural, Social, and Emotional
Intentional Use of Self - (answer)1. Self-awareness
2. Self regulation
3. Relationship skills and attunement
4. Self-care
The Three Parts of the Triune Brain - (answer)1. Thinking brain
2. Emotional brain
3. Survival brain
Symptoms of Pain-Based Behavior - (answer)- inability to regulate emotions
- overreaction to situations
- impulsive outbursts
- trauma re-enactment
- defiance
- inflexibility
- running away
- self injury
- withdrawal
Goals of Crisis Intervention - (answer)Support
Teach
, TCI (THERAPEUTIC CRISIS INTERVENTION) TRAINING STUDY GUIDE EXAM 2025
QUESTIONS AND ANSWERS
Stress Model of Crisis - (answer)Baseline -> Triggering Event -> Escalation -> Outburst -> Recovery
Recovery Phase Outcomes - (answer)Higher (this is the ultimate goal)
No change
Lower
4 Questions to Ask During a Crisis - (answer)1. What am I feeling now?
2. What does the child feel, need, expect, or want?
3. How is the environment affecting the situation?
4. How do I best respond?
Nonverbal Techniques - (answer)Silence
Facial expressions
Eye contact
Tone of Voice
Encouraging Statements - (answer)- Minimal encouragements "Uh-huh" "Go on"
- Door openers "I'd like to hear more"
- Closed questions "Do you like your peer?"
- Open questions "What happened next?"
Behavior Support Techniques - (answer)- Managing the environment
- Prompting
- Caring gesture
- Hurdle help
- Redirection and distractions
- Proximity
