Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A
Black Rock Coffee Bar Training Manual TX
Questions with Answers
When are we open?
Ans: Mon- Fri 5-7
Weekends 6-7
Company background
Ans: Established in 2008 in PNW
We small batch roast our beans in Vancouver WA and Tempe AZ
What are our bean roasts?
Ans: Pearl (ethiopia) - light roast coffee beans for retail only
Old town (timor, Brazil, Ethiopia, Guatemala)- for espresso and decaf
Steel bridge (Guatemala and Ethiopia)- Dark roast coffee bean for drip only
Decaf Process?
Ans: ● Old Town, medium roast
● Espresso use only
● Swiss water decaf
● Charcoal water process/chemical free/Organic Process
● Much higher quality taste
● 99.9% caffeine free (national average is 97%)
The Flavor of Espresso
Ans: Fresh ground beans
Properly extract the shot (pulled within shot window)
Use shot quickly (Within 30 seconds- if you see darker color form on top of the shot- its no
good)
How many shots in a hot drink?
Q&A
, Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A
Ans: S- 2 shots
M- 2 shots
L- 4 shots
XL- 4 shots
How many shot in cold drink & chillers?
Ans: S- 2
M-2
L-3
XL-4
What is the shot frame?
Ans: 18-25 seconds
Flex shot is 17-26 (used in sweet drinks AND in single shots)
What are the sizes for Hot cups?
Ans: S-12oz
M-16oz
L-20oz
Xl-24oz
What are the sizes for Cold cups?
Ans: S-16oz
M-20oz
L-24oz
XL-32oz
What kind of milk does a mocha have? (Hot & Iced)
Ans: Chocolate milk
What kind of milk do white mochas have? (Hot & Iced)
Ans: Whole Milk
What kind of milk does Latte have?
Q&A
Black Rock Coffee Bar Training Manual TX
Questions with Answers
When are we open?
Ans: Mon- Fri 5-7
Weekends 6-7
Company background
Ans: Established in 2008 in PNW
We small batch roast our beans in Vancouver WA and Tempe AZ
What are our bean roasts?
Ans: Pearl (ethiopia) - light roast coffee beans for retail only
Old town (timor, Brazil, Ethiopia, Guatemala)- for espresso and decaf
Steel bridge (Guatemala and Ethiopia)- Dark roast coffee bean for drip only
Decaf Process?
Ans: ● Old Town, medium roast
● Espresso use only
● Swiss water decaf
● Charcoal water process/chemical free/Organic Process
● Much higher quality taste
● 99.9% caffeine free (national average is 97%)
The Flavor of Espresso
Ans: Fresh ground beans
Properly extract the shot (pulled within shot window)
Use shot quickly (Within 30 seconds- if you see darker color form on top of the shot- its no
good)
How many shots in a hot drink?
Q&A
, Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A
Ans: S- 2 shots
M- 2 shots
L- 4 shots
XL- 4 shots
How many shot in cold drink & chillers?
Ans: S- 2
M-2
L-3
XL-4
What is the shot frame?
Ans: 18-25 seconds
Flex shot is 17-26 (used in sweet drinks AND in single shots)
What are the sizes for Hot cups?
Ans: S-12oz
M-16oz
L-20oz
Xl-24oz
What are the sizes for Cold cups?
Ans: S-16oz
M-20oz
L-24oz
XL-32oz
What kind of milk does a mocha have? (Hot & Iced)
Ans: Chocolate milk
What kind of milk do white mochas have? (Hot & Iced)
Ans: Whole Milk
What kind of milk does Latte have?
Q&A
