Page | 1
ASQ - CQIA (Certified Quality
Improvement Associate) Questions
with Detailed Verified Answers
A type of line graph used to assess the stability of a process.
⼀Answer:- Control Chart
The process of delegating decision-making authority to lower levels within
the organization is the definition of...
⼀Answer:- Empowerment
What are the four (4) steps in the continuous improvement process?
⼀Answer:- Understand the process.
Error proof the process.
Streamline the process.
Reduce variation.
The inspection and testing of finished product should be classified as which
cost of quality?
, Page | 2
1. Appraisal
2. Prevention
3. Internal failure
4. External failure
⼀Answer:- Appraisal
Which of the following is defined as a set of functions or activities that work
together for the benefit of the organization?
1. Process capability
2. Process Goals
3. System
4. Management
⼀Answer:- System
In preparation for construction of a cause and effect diagram, it is important
to...
1. Plot separate charts for each source.
2. Focus on problem outcomes.
3. Brainstorm ideas.
4. Validate possible root causes.
⼀Answer:- Brainstorm ideas
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A project team is best described as a team that...
1. Shares responsibility for completing a whole piece of work.
2. Monitors and controls a work process from start to finish.
3. Shares management responsibilities.
4. Is temporary in nature and has a specific focus.
⼀Answer:- Is temporary in nature and has a specific focus.
The best way for a timekeeper to help a team is to...
1. Keep minutes of the meeting and record how much time was spent on each
agenda item.
2. Keep track of time during the meeting and alert the team when allocated
time is almost up.
3. Police the team agenda and let team members know when discussions must
end.
4. Let team members know when too much time has been spent on a topic
and has prevented the team from completing its work.
⼀Answer:- Keep track of time during the meeting and alert the team
when allocated time is almost up.
Process audits serve which of the following functions?
1. To identify low performing employees.
2. To ensure standardized quality practices.
ASQ - CQIA (Certified Quality
Improvement Associate) Questions
with Detailed Verified Answers
A type of line graph used to assess the stability of a process.
⼀Answer:- Control Chart
The process of delegating decision-making authority to lower levels within
the organization is the definition of...
⼀Answer:- Empowerment
What are the four (4) steps in the continuous improvement process?
⼀Answer:- Understand the process.
Error proof the process.
Streamline the process.
Reduce variation.
The inspection and testing of finished product should be classified as which
cost of quality?
, Page | 2
1. Appraisal
2. Prevention
3. Internal failure
4. External failure
⼀Answer:- Appraisal
Which of the following is defined as a set of functions or activities that work
together for the benefit of the organization?
1. Process capability
2. Process Goals
3. System
4. Management
⼀Answer:- System
In preparation for construction of a cause and effect diagram, it is important
to...
1. Plot separate charts for each source.
2. Focus on problem outcomes.
3. Brainstorm ideas.
4. Validate possible root causes.
⼀Answer:- Brainstorm ideas
, Page | 3
A project team is best described as a team that...
1. Shares responsibility for completing a whole piece of work.
2. Monitors and controls a work process from start to finish.
3. Shares management responsibilities.
4. Is temporary in nature and has a specific focus.
⼀Answer:- Is temporary in nature and has a specific focus.
The best way for a timekeeper to help a team is to...
1. Keep minutes of the meeting and record how much time was spent on each
agenda item.
2. Keep track of time during the meeting and alert the team when allocated
time is almost up.
3. Police the team agenda and let team members know when discussions must
end.
4. Let team members know when too much time has been spent on a topic
and has prevented the team from completing its work.
⼀Answer:- Keep track of time during the meeting and alert the team
when allocated time is almost up.
Process audits serve which of the following functions?
1. To identify low performing employees.
2. To ensure standardized quality practices.
