PS 275 Ch3 Exam Questions and Answers Already Passed Latest Update 2025-2026
Which of the following is FALSE? - Answers Attending behavior is the central skill of listening
Which of the following is TRUE?
a. Attending and listening activate many areas of the brains of both the counselor and client.
b. Attending and listening are the ways in which you communicate empathy.
c. Attending and listening are the behavioral roots of the working alliance.
d. All of the above - Answers all of the above
Which of these is NOT true of effective attending behavior? - Answers Is illustrated by frequent
use of the self focus
Which of the following focuses is NOT an attending skill? - Answers emotional intelligence
Which of the following is TRUE about attention? - Answers It is measurable through brain
imaging techniques.
Attention is not just a psychological concept. It also: - Answers is measurable through brain
imaging techniques.
When you use skillful attending skills as an interviewer, you can predict the client will ____. -
Answers share a more complete story with fewer topic jumps
Attending behavior on the part of the helping professional ____. - Answers is encouraging client
talk and reducing interviewer talk
Cultural differences - Answers are an important factor that must be considered in every
counseling session.
Attending skills - Answers exist in all cultures, but may be expressed differently.
Which of the following is NOT a component of attending behavior? - Answers Verbal mirroring
technique
Who introduced the attending behavior concepts to the helping field? - Answers Ivey et al
Which of the following statements is NOT accurate? - Answers Attending behavior is primarily
concerned with noting body language.
Which of the following is TRUE? - Answers Many beginning counselors to try to solve clients'
difficulties too soon
, According to the authors, the most effective eye contact for attending ____. - Answers respects
multicultural preferences
Regarding visual/eye contact, which of the following is NOT true? - Answers Direct eye contact
differences are easily noted, but cultural differences are so varied that findings are inconclusive
and unhelpful.
Direct but not constant eye contact is typical for: - Answers White middle-class clients.
Which of the following may be observed when an interview issue is of interest to a middle-class
client? - Answers Direct eye contact, forward trunk lean, pupil dilation
Members of which cultural groups are most likely to reject direct eye contact, particularly if they
are coming from a traditional background? - Answers Native American and Latina/Latino clients
Vocal qualities mean: - Answers moderating your tone and speech rate to the client and the
situation.
Which of the following is NOT a vocal qualities behavior? - Answers Verbal changes of topic
Clients and interviewers may use _________________ to highlight the important issues in their
statements. - Answers verbal underlining to key words or phrases
Clients and interviewers highlight important issues in their statements through: - Answers verbal
underlining, volume, and emphasis on key words or phrases.
Both interviewers and clients may find themselves speaking with louder volume and increased
vocal emphasis for certain words and short phrases. This is known as: - Answers verbal
underlining.
________ is/are a particularly good example of how different people react differently to the same
voice. - Answers Interviewer's national or regional accent
Vocal qualities and verbal tracking - Answers are distinctly different and critical attending skills.
Which one of the following statements may help a new interviewer become aware of their own
pattern of selective attention?
a. Relax. Build on the client's topic and learn about your client over time.
b. You don't want to lose track of key issues, but you can't attack every client issue at once.
c. Be alert to your own pattern of selective attention.
d. All of the above. - Answers all of the above
Which of the following is FALSE? - Answers Attending behavior is the central skill of listening
Which of the following is TRUE?
a. Attending and listening activate many areas of the brains of both the counselor and client.
b. Attending and listening are the ways in which you communicate empathy.
c. Attending and listening are the behavioral roots of the working alliance.
d. All of the above - Answers all of the above
Which of these is NOT true of effective attending behavior? - Answers Is illustrated by frequent
use of the self focus
Which of the following focuses is NOT an attending skill? - Answers emotional intelligence
Which of the following is TRUE about attention? - Answers It is measurable through brain
imaging techniques.
Attention is not just a psychological concept. It also: - Answers is measurable through brain
imaging techniques.
When you use skillful attending skills as an interviewer, you can predict the client will ____. -
Answers share a more complete story with fewer topic jumps
Attending behavior on the part of the helping professional ____. - Answers is encouraging client
talk and reducing interviewer talk
Cultural differences - Answers are an important factor that must be considered in every
counseling session.
Attending skills - Answers exist in all cultures, but may be expressed differently.
Which of the following is NOT a component of attending behavior? - Answers Verbal mirroring
technique
Who introduced the attending behavior concepts to the helping field? - Answers Ivey et al
Which of the following statements is NOT accurate? - Answers Attending behavior is primarily
concerned with noting body language.
Which of the following is TRUE? - Answers Many beginning counselors to try to solve clients'
difficulties too soon
, According to the authors, the most effective eye contact for attending ____. - Answers respects
multicultural preferences
Regarding visual/eye contact, which of the following is NOT true? - Answers Direct eye contact
differences are easily noted, but cultural differences are so varied that findings are inconclusive
and unhelpful.
Direct but not constant eye contact is typical for: - Answers White middle-class clients.
Which of the following may be observed when an interview issue is of interest to a middle-class
client? - Answers Direct eye contact, forward trunk lean, pupil dilation
Members of which cultural groups are most likely to reject direct eye contact, particularly if they
are coming from a traditional background? - Answers Native American and Latina/Latino clients
Vocal qualities mean: - Answers moderating your tone and speech rate to the client and the
situation.
Which of the following is NOT a vocal qualities behavior? - Answers Verbal changes of topic
Clients and interviewers may use _________________ to highlight the important issues in their
statements. - Answers verbal underlining to key words or phrases
Clients and interviewers highlight important issues in their statements through: - Answers verbal
underlining, volume, and emphasis on key words or phrases.
Both interviewers and clients may find themselves speaking with louder volume and increased
vocal emphasis for certain words and short phrases. This is known as: - Answers verbal
underlining.
________ is/are a particularly good example of how different people react differently to the same
voice. - Answers Interviewer's national or regional accent
Vocal qualities and verbal tracking - Answers are distinctly different and critical attending skills.
Which one of the following statements may help a new interviewer become aware of their own
pattern of selective attention?
a. Relax. Build on the client's topic and learn about your client over time.
b. You don't want to lose track of key issues, but you can't attack every client issue at once.
c. Be alert to your own pattern of selective attention.
d. All of the above. - Answers all of the above
