8/13/25, 1:59 PM WellCare ACT Mastery EXAM, QUESTIONS WITH ACCURATE ANSWERS | MULTIPLE CHOICES |2025!! Flashcards | Quizlet
WellCare ACT Mastery EXAM, QUESTIONS WITH
ACCURATE ANSWERS | MULTIPLE CHOICES
|2025!!
Save
Terms in this set (210)
Centene requires all True
contracted brokers/agents
to read, understand, and
agree to Centene's
Business Ethics and Code
of Conduct Policy.
True
False
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,8/13/25, 1:59 PM WellCare ACT Mastery EXAM, QUESTIONS WITH ACCURATE ANSWERS | MULTIPLE CHOICES |2025!! Flashcards | Quizlet
The TPMO disclaimer must a. Included in any marketing materials, including print
be used by any TPMO that materials and television advertisements developed,
sells plans on behalf of used, or distributed by the TPMO.
more than one MA plan b. Verbally conveyed within the first minute of a sales
provider. The disclaimer call.
must be: c. Prominently displayed on TPMO websites
(Select all that apply.) (regardless of content).
a. Included in any d. Electronically conveyed when communicating with
marketing materials, a beneficiary through email, online chat, or other
including print materials electronic means of communication (regardless of
and television content).
advertisements
developed, used, or
distributed by the TPMO.
b. Verbally conveyed
within the first minute of a
sales call.
c. Prominently displayed
on TPMO websites
(regardless of content).
d. Electronically conveyed
when communicating with
a beneficiary through
email, online chat, or
other electronic means of
communication
(regardless of content).
When a paper SOA form is a. 48 Hours prior to
used, it must be
completed __________ hosting
the sales presentation.
a. 48 Hours prior to
b. During
c. After
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,8/13/25, 1:59 PM WellCare ACT Mastery EXAM, QUESTIONS WITH ACCURATE ANSWERS | MULTIPLE CHOICES |2025!! Flashcards | Quizlet
When verifying a D-SNP True
beneficiary's Medicaid
eligibility through the
Ascend Medicaid search
tool, you should confirm
their current Medicaid
status qualifies for the
selected D-SNP being
enrolled in and explain
that changes in Medicaid
eligiblity may affect
enrollment and/or cost
sharing.
True
False
Medicare Star Ratings and c. Member Payments
performance are at the
forefront of Wellcare's
quality strategy. Wellcare's
quality focus consists of
six drivers. Which of the
following is not a Wellcare
quality driver?
a. Member Service
b. Reputation
c. Member Payments
d. Serving Government
Customers
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, 8/13/25, 1:59 PM WellCare ACT Mastery EXAM, QUESTIONS WITH ACCURATE ANSWERS | MULTIPLE CHOICES |2025!! Flashcards | Quizlet
Although options for d. All of these
capturing and submitting
SOAs vary by health plan,
Wellcare accepts SOAs in
which of the following
methods?
a. Ascend
b. Telephonic
c. Paper
d. All of these
Brokers/Agents can True
submit a support ticket
online through their
Centene Workbench
portal.
True
False
An SEP is a period outside True
of the ICEP, AEP, or MA
OEP when beneficiaries
can enroll based solely on
life events that qualify for
an SEP period.
True
False
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WellCare ACT Mastery EXAM, QUESTIONS WITH
ACCURATE ANSWERS | MULTIPLE CHOICES
|2025!!
Save
Terms in this set (210)
Centene requires all True
contracted brokers/agents
to read, understand, and
agree to Centene's
Business Ethics and Code
of Conduct Policy.
True
False
https://quizlet.com/1065477972/wellcare-act-mastery-exam-questions-with-accurate-answers-multiple-choices-2025-flash-cards/?new 1/50
,8/13/25, 1:59 PM WellCare ACT Mastery EXAM, QUESTIONS WITH ACCURATE ANSWERS | MULTIPLE CHOICES |2025!! Flashcards | Quizlet
The TPMO disclaimer must a. Included in any marketing materials, including print
be used by any TPMO that materials and television advertisements developed,
sells plans on behalf of used, or distributed by the TPMO.
more than one MA plan b. Verbally conveyed within the first minute of a sales
provider. The disclaimer call.
must be: c. Prominently displayed on TPMO websites
(Select all that apply.) (regardless of content).
a. Included in any d. Electronically conveyed when communicating with
marketing materials, a beneficiary through email, online chat, or other
including print materials electronic means of communication (regardless of
and television content).
advertisements
developed, used, or
distributed by the TPMO.
b. Verbally conveyed
within the first minute of a
sales call.
c. Prominently displayed
on TPMO websites
(regardless of content).
d. Electronically conveyed
when communicating with
a beneficiary through
email, online chat, or
other electronic means of
communication
(regardless of content).
When a paper SOA form is a. 48 Hours prior to
used, it must be
completed __________ hosting
the sales presentation.
a. 48 Hours prior to
b. During
c. After
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,8/13/25, 1:59 PM WellCare ACT Mastery EXAM, QUESTIONS WITH ACCURATE ANSWERS | MULTIPLE CHOICES |2025!! Flashcards | Quizlet
When verifying a D-SNP True
beneficiary's Medicaid
eligibility through the
Ascend Medicaid search
tool, you should confirm
their current Medicaid
status qualifies for the
selected D-SNP being
enrolled in and explain
that changes in Medicaid
eligiblity may affect
enrollment and/or cost
sharing.
True
False
Medicare Star Ratings and c. Member Payments
performance are at the
forefront of Wellcare's
quality strategy. Wellcare's
quality focus consists of
six drivers. Which of the
following is not a Wellcare
quality driver?
a. Member Service
b. Reputation
c. Member Payments
d. Serving Government
Customers
https://quizlet.com/1065477972/wellcare-act-mastery-exam-questions-with-accurate-answers-multiple-choices-2025-flash-cards/?new 3/50
, 8/13/25, 1:59 PM WellCare ACT Mastery EXAM, QUESTIONS WITH ACCURATE ANSWERS | MULTIPLE CHOICES |2025!! Flashcards | Quizlet
Although options for d. All of these
capturing and submitting
SOAs vary by health plan,
Wellcare accepts SOAs in
which of the following
methods?
a. Ascend
b. Telephonic
c. Paper
d. All of these
Brokers/Agents can True
submit a support ticket
online through their
Centene Workbench
portal.
True
False
An SEP is a period outside True
of the ICEP, AEP, or MA
OEP when beneficiaries
can enroll based solely on
life events that qualify for
an SEP period.
True
False
https://quizlet.com/1065477972/wellcare-act-mastery-exam-questions-with-accurate-answers-multiple-choices-2025-flash-cards/?new 4/50
