INF3720
Assignment 2
Unique No:794836
Due 20 August 2025
, Section A – Multiple Choice Questions with Explanations
Q1. Which usability goal relates to how easily a user can recall how to operate a
product after not using it for a while?
Answer: C. Memorability — This refers to how quickly and easily users can remember
the steps or features of a system after a break, without needing to relearn everything.
Q2. In a conceptual model, which element defines the operations that can be carried out
on domain objects?
Answer: B. Concepts — These describe the entities, properties, and actions the user
can interact with in the system.
Q3. Which issue is typical of asynchronous online discussion platforms in distance
education?
Answer: B. Delayed responses — Because communication is not in real time,
participants may have to wait hours or even days for replies.
Q4. Which feature would most effectively give users instant feedback in an online
discussion forum?
Answer: A. Real-time notifications — These instantly inform users of new messages
or replies, helping keep discussions active.
Q5. Which persuasive design strategy allows users to reverse their most recent action?
Answer: D. Recoverability — This feature reassures users by allowing them to undo
mistakes, minimising frustration and risk.
Q6. Which requirement-gathering method involves watching and talking to users in their
real-world environment?
Answer: B. Contextual inquiry — This approach involves observing users in their
actual work or usage context to understand their needs better.
Q7. Which term best describes the overall enjoyment and satisfaction users experience
when interacting with a product?
Assignment 2
Unique No:794836
Due 20 August 2025
, Section A – Multiple Choice Questions with Explanations
Q1. Which usability goal relates to how easily a user can recall how to operate a
product after not using it for a while?
Answer: C. Memorability — This refers to how quickly and easily users can remember
the steps or features of a system after a break, without needing to relearn everything.
Q2. In a conceptual model, which element defines the operations that can be carried out
on domain objects?
Answer: B. Concepts — These describe the entities, properties, and actions the user
can interact with in the system.
Q3. Which issue is typical of asynchronous online discussion platforms in distance
education?
Answer: B. Delayed responses — Because communication is not in real time,
participants may have to wait hours or even days for replies.
Q4. Which feature would most effectively give users instant feedback in an online
discussion forum?
Answer: A. Real-time notifications — These instantly inform users of new messages
or replies, helping keep discussions active.
Q5. Which persuasive design strategy allows users to reverse their most recent action?
Answer: D. Recoverability — This feature reassures users by allowing them to undo
mistakes, minimising frustration and risk.
Q6. Which requirement-gathering method involves watching and talking to users in their
real-world environment?
Answer: B. Contextual inquiry — This approach involves observing users in their
actual work or usage context to understand their needs better.
Q7. Which term best describes the overall enjoyment and satisfaction users experience
when interacting with a product?
