Vivint CEU Certification Exam
According to the FBI Uniform Crime Report, a burglary occurs every: - answer14.4
Seconds
Most residential burglaries occur... - answerIn broad daylight
The common goal of the Electronic Security and Life Safety industry is to: -
answerImprove the safety, peace of mind, and quality of life of the customer
CSAA is the acronym for: - answerCentral Station Alarm Association
An alarm company yard sign is: - answerA good burglar deterrent
Hiding a spare key to your house outside is: - answerNot recommended
A successful service technician: - answerAlways tests the system before leaving the job
State licensing for alarm companies has proven to be a part: - answerThe accountability
needed to reduce false alarms
The false alarm reduction method known as Enhanced Call Verification: -
answerRequires 2 different phone numbers from the call list to be called before
dispatching the police
On average 9% of the time burglars enter a house through the... - answerGarage
Nationally Recognized Testing Laboratories conduct factory inspections how many
times a year? - answer2 to 4
"Approved" means something is acceptable to the _____. - answerAuthority having
jurisdiction
NRTLs were established by: - answerOSHA
A code title will always be preceded by a: - answerCode number
ICC stands for: - answerInternational Code Council
Emergency Forces Notification is associated with: - answerNFPA 101
National Electrical Code is NFPA ______. - answer70
, NFPA 72 is: - answerNational Fire Alarm and Signaling Code
Codes become enforceable when they are: - answerAdopted as law
What is the primary concern of a code or standard? - answerLife safety
A basic system consists of what components? - answerAll the above
Which imaging devices the most commonly used with analog video systems? -
answerCCD sensors
Which size imaging device is the most commonly used with analog video systems? -
answer1/3"
What type of signal does a CCTV camera generate? - answerBase band
What is the proper type of coax to use and video system? - answerCopper Braid
T/F? You can install a CS-Lens on a CS-Mount camera with a 5mm spacer ring. -
answerFalse
Which spot filter is considered better? - answerF360
The use of UTP "unshielded twisted-pair" uses category 1 or better cable to transmit
video instead of using coax. - answerFalse
Which of the following might be used with an outdoor housing? - answerAll the above
A PTZ can be controlled by the following means with the correct hardware in place. -
answerAll the above
What is the most common type of the following customer service scenarios? - answerIn-
person
Which of the following is not considered a barrier of customer service? - answerInternal
issues
Using social media and reviewer websites, Consumers can affect businesses: -
answerEither positively or negatively
What is constant nonverbal flow of communication essential to understanding someone
else? - answerBody language
What does the first A in RASA stand for? - answerAppreciate
According to the FBI Uniform Crime Report, a burglary occurs every: - answer14.4
Seconds
Most residential burglaries occur... - answerIn broad daylight
The common goal of the Electronic Security and Life Safety industry is to: -
answerImprove the safety, peace of mind, and quality of life of the customer
CSAA is the acronym for: - answerCentral Station Alarm Association
An alarm company yard sign is: - answerA good burglar deterrent
Hiding a spare key to your house outside is: - answerNot recommended
A successful service technician: - answerAlways tests the system before leaving the job
State licensing for alarm companies has proven to be a part: - answerThe accountability
needed to reduce false alarms
The false alarm reduction method known as Enhanced Call Verification: -
answerRequires 2 different phone numbers from the call list to be called before
dispatching the police
On average 9% of the time burglars enter a house through the... - answerGarage
Nationally Recognized Testing Laboratories conduct factory inspections how many
times a year? - answer2 to 4
"Approved" means something is acceptable to the _____. - answerAuthority having
jurisdiction
NRTLs were established by: - answerOSHA
A code title will always be preceded by a: - answerCode number
ICC stands for: - answerInternational Code Council
Emergency Forces Notification is associated with: - answerNFPA 101
National Electrical Code is NFPA ______. - answer70
, NFPA 72 is: - answerNational Fire Alarm and Signaling Code
Codes become enforceable when they are: - answerAdopted as law
What is the primary concern of a code or standard? - answerLife safety
A basic system consists of what components? - answerAll the above
Which imaging devices the most commonly used with analog video systems? -
answerCCD sensors
Which size imaging device is the most commonly used with analog video systems? -
answer1/3"
What type of signal does a CCTV camera generate? - answerBase band
What is the proper type of coax to use and video system? - answerCopper Braid
T/F? You can install a CS-Lens on a CS-Mount camera with a 5mm spacer ring. -
answerFalse
Which spot filter is considered better? - answerF360
The use of UTP "unshielded twisted-pair" uses category 1 or better cable to transmit
video instead of using coax. - answerFalse
Which of the following might be used with an outdoor housing? - answerAll the above
A PTZ can be controlled by the following means with the correct hardware in place. -
answerAll the above
What is the most common type of the following customer service scenarios? - answerIn-
person
Which of the following is not considered a barrier of customer service? - answerInternal
issues
Using social media and reviewer websites, Consumers can affect businesses: -
answerEither positively or negatively
What is constant nonverbal flow of communication essential to understanding someone
else? - answerBody language
What does the first A in RASA stand for? - answerAppreciate
