Healthcare Quality Management Final
Exam 2025 Questions and Answers
Each healthcare organization must identify and prioritize which processes and
outcomes (in other words, which types of data) are important to monitor. This
data collection should be based on the scope of care and services it provides and...
- ANSWER-their mission
This quality improvement methodology uses statistics for measuring variation in a
process with the intent of producing error-free results. - ANSWER-Six Sigma
This act established a quality reporting program for skilled nursing care in the
Untied States. - ANSWER-IMPACT
Which of the following is NOT a type of managed care? - ANSWER-TQM.
Which of the following individuals volunteered to perform the first review of
medical college curriculum and education processes leading to more rigorous
academic standards for medical schools? - ANSWER-Henry Pritchett
In 1965, the United States Congress passed Public Law 89-97, an amendment to
the Social Security Act of 1935. This law established: - ANSWER-Medicare and
Medicaid
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1
,The regular and frequent assessment of healthcare processes and their outcomes
and related costs is considered... - ANSWER-continuous monitoring
In the 1700-1800s, this hospital became a model for the development of hospitals
in other communities. - ANSWER-Pennsylvania Hospital
The practice of reporting patient outcomes to the Hospital Board of Trustees was
begun at which of the following hospitals? - ANSWER-Massachusetts General
Which of following individuals was instrumental in bringing attention to the formal
training needs for nurses? - ANSWER-Dr. Samuel Gross
Which of the following terms does the textbook use to identify a variety of
methods PI teams can use to accomplish their goals? - ANSWER-QI toolbox
techniques
This association was established in 1840 to represent the interests of physicians
across the U.S. - ANSWER-American Medical Association
A standard of performance or best practice for a particular process or outcome is
called a/an... - ANSWER-benchmark
This organization developed a set of National Patient Safety Goals (NPSGs) that
all institutions participating in accreditation must promote and train their staffs
providing care to adhere to. - ANSWER-Joint Commission
Healthcare leaders and their boards of directors are responsible for the quality of
the organizations' services. - ANSWER-true
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 2
,__________ is a system in which purchasers hold providers of healthcare
accountable for both the costs of healthcare and its quality. - ANSWER-Value-
based purchasing
Organizations that pay close attention to weak signals of trouble to catch problems
or errors in the earliest stage are applying the principles of... - ANSWER-HRO
A team may redesign a process or product if... - ANSWER-a measurement
indicates there is room for further improvement
__________ is the steps in which focused data are collected and analyzed, changes
are incorporated, the new process is implemented, and staff are educated about the
new process. - ANSWER-Process redesign
During the mid-1700's, the citizens of Philadelphia, PA, recognized the need to
sequester newly arrived immigrants, who often contracted diseases during their
long voyages to America. This procedure is an example of early... - ANSWER-
infection control
Performance improvement data collection results that fall outside the established
__________ often trigger further study or more focused data collection on a
performance measure. - ANSWER-benchmark
Quality and performance monitoring is a data-driven process. - ANSWER-true
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 3
, A quantitative tool that provides an indication of an organization's performance in
relation to a specified process or outcome is a/an... - ANSWER-performance
measure
Which of the following is the act that stimulated investment in the information
systems infrastructure of professional practices, clinics, and hospitals? - ANSWER-
HITECH
Root-cause analysis is a key technique used in this quality improvement
methodology. - ANSWER-Lean
TQM mobilizes individuals directly involved in a work process to examine and
improve the process with the goal of achieving a better product or outcome. It
does not matter what the product or outcome might be. - ANSWER-true
The following organizations: the American Medical Association (AMA), the
American College of Physicians (ACP), the American Hospital Association (AHA),
and the Canadian Medical Association (CMA)—decided to join the ACS to
develop the Joint Commission on Accreditation of Hospitals. - ANSWER-true
Which state was the first to pass legislation that required nurses to be registered? -
ANSWER-North Carolina
Monitoring performance based on internal and external __________ is the
foundation of all PI activities. - ANSWER-data
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 4
Exam 2025 Questions and Answers
Each healthcare organization must identify and prioritize which processes and
outcomes (in other words, which types of data) are important to monitor. This
data collection should be based on the scope of care and services it provides and...
- ANSWER-their mission
This quality improvement methodology uses statistics for measuring variation in a
process with the intent of producing error-free results. - ANSWER-Six Sigma
This act established a quality reporting program for skilled nursing care in the
Untied States. - ANSWER-IMPACT
Which of the following is NOT a type of managed care? - ANSWER-TQM.
Which of the following individuals volunteered to perform the first review of
medical college curriculum and education processes leading to more rigorous
academic standards for medical schools? - ANSWER-Henry Pritchett
In 1965, the United States Congress passed Public Law 89-97, an amendment to
the Social Security Act of 1935. This law established: - ANSWER-Medicare and
Medicaid
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1
,The regular and frequent assessment of healthcare processes and their outcomes
and related costs is considered... - ANSWER-continuous monitoring
In the 1700-1800s, this hospital became a model for the development of hospitals
in other communities. - ANSWER-Pennsylvania Hospital
The practice of reporting patient outcomes to the Hospital Board of Trustees was
begun at which of the following hospitals? - ANSWER-Massachusetts General
Which of following individuals was instrumental in bringing attention to the formal
training needs for nurses? - ANSWER-Dr. Samuel Gross
Which of the following terms does the textbook use to identify a variety of
methods PI teams can use to accomplish their goals? - ANSWER-QI toolbox
techniques
This association was established in 1840 to represent the interests of physicians
across the U.S. - ANSWER-American Medical Association
A standard of performance or best practice for a particular process or outcome is
called a/an... - ANSWER-benchmark
This organization developed a set of National Patient Safety Goals (NPSGs) that
all institutions participating in accreditation must promote and train their staffs
providing care to adhere to. - ANSWER-Joint Commission
Healthcare leaders and their boards of directors are responsible for the quality of
the organizations' services. - ANSWER-true
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 2
,__________ is a system in which purchasers hold providers of healthcare
accountable for both the costs of healthcare and its quality. - ANSWER-Value-
based purchasing
Organizations that pay close attention to weak signals of trouble to catch problems
or errors in the earliest stage are applying the principles of... - ANSWER-HRO
A team may redesign a process or product if... - ANSWER-a measurement
indicates there is room for further improvement
__________ is the steps in which focused data are collected and analyzed, changes
are incorporated, the new process is implemented, and staff are educated about the
new process. - ANSWER-Process redesign
During the mid-1700's, the citizens of Philadelphia, PA, recognized the need to
sequester newly arrived immigrants, who often contracted diseases during their
long voyages to America. This procedure is an example of early... - ANSWER-
infection control
Performance improvement data collection results that fall outside the established
__________ often trigger further study or more focused data collection on a
performance measure. - ANSWER-benchmark
Quality and performance monitoring is a data-driven process. - ANSWER-true
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 3
, A quantitative tool that provides an indication of an organization's performance in
relation to a specified process or outcome is a/an... - ANSWER-performance
measure
Which of the following is the act that stimulated investment in the information
systems infrastructure of professional practices, clinics, and hospitals? - ANSWER-
HITECH
Root-cause analysis is a key technique used in this quality improvement
methodology. - ANSWER-Lean
TQM mobilizes individuals directly involved in a work process to examine and
improve the process with the goal of achieving a better product or outcome. It
does not matter what the product or outcome might be. - ANSWER-true
The following organizations: the American Medical Association (AMA), the
American College of Physicians (ACP), the American Hospital Association (AHA),
and the Canadian Medical Association (CMA)—decided to join the ACS to
develop the Joint Commission on Accreditation of Hospitals. - ANSWER-true
Which state was the first to pass legislation that required nurses to be registered? -
ANSWER-North Carolina
Monitoring performance based on internal and external __________ is the
foundation of all PI activities. - ANSWER-data
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 4
