ACTUAL Exam Questions and CORRECT
Answers
T or F, McWeb allows customer service agents to view flight crew info? - CORRECT
ANSWER - True
T or F, McWeb allows customer service agents to view the dead head crew members? -
CORRECT ANSWER - True
How many years do we have to keep the manual baggage report? - CORRECT
ANSWER - 3 years
T or F, are the following all true: McWeb is a tool used for viewing Flight times and gate info
and delays? - CORRECT ANSWER - True
T or F, a double line place to cross the manual boarding pass, indicates a standby customer? -
CORRECT ANSWER - True
T or F, during a manual process, it is not necessary to send APIS info for international fit? -
CORRECT ANSWER - False
T or F, manual process are used when there's a system outrage or irregularly that might affect the
systems normal operation at the station? - CORRECT ANSWER - True
Does our kiosk do the following: print boarding passes, purchase additional bags, select and
change seat assignments? - CORRECT ANSWER - Yes to all
T or F, during a manual procedure, all standby customers should have a manual bag tag and scan
bag tag attached to the luggage ? - CORRECT ANSWER - True