PACE || ACKNOWLEDGED ANSWERS 100%.
A "small" breach of confidentiality... correct answers A. Can safely be ignored
B. Is less likely to create damage for the organization
C. Has the potential to seriously endanger a business
D. Is usually unintentional
E. Is not unethical or illegal
Which of the following statements is true regarding conflict in the workspace? correct answers
A. Conflict does not place any significant strain on business resources
B. Conflict must involve a real threat to comfort, security, or survival
C. Conflict can be constructive or destructive, depending on how it's handled
D. Conflict only harms those involved
E. Conflict never yields positive outcomes
Avoiding eye contact with others is often associated with: correct answers A. Confidence
B. Trustworthiness
C. Poise
D. Discomfort
E. Maturity
Networking is: correct answers A. The act or process of expanding your professional connections
B. A purposeful business activity
C. Focused on establishing mutually beneficial relationships
D. Both an in-person and online activity
E. All of these choices
,Defining your audience is part of which step in the writing process? correct answers A. Produce
B. Outlining
C. Proof
D. Prepare
E. None of these choices
Constructive criticism should be offered: correct answers A. Honestly, without regard for the
receiver's feelings
B. In private
C. Publicly, to help others avoid the same mistakes
D. Using "you" language to emphasize the other person's actions
E. None of these choices
Constructive conflict... correct answers A. Can lead to better decisions and more creative
problem solving
B. Is a contradiction in terms - conflicts cannot be constructive
C. Happens when people feel free to respectfully express differing needs
D. Can create a more dynamic conversation
E. Choices A, C, and D are correct
Inflection is defined as: correct answers A. The degree of height or depth of a sound
B. The rate at which words are spoken
C. The degree of sound intensity or loudness
D. The rhythmic up and down of the voice
E. Stress placed upon a specific word or words to underscore importance
All of the following are strategies for proofing your written work EXCEPT: correct answers A.
Getting outside perspective
, B. Printing your work
C. Relying on your computer's spell check features
D. Reading aloud
E. Taking feedback into consideration
The Communication Cycle tells us that messages are "encoded" by the sender. Which of the
following statement(s) about encoded messages are true? correct answers A. Messages are
filtered through the sender's unique lens of emotion, experience, background, education, and
more
B. The sender is intentionally trying to hide the real meaning of the message and confuse the
receiver
C. The receiver must "decode" messages by unpacking them and creating meaning from them
D. Only choices A and C are correct
E. Only choices B and C are correct
Instant message is ideal for: correct answers A. In-depth debates on critical topics
B. Intensely emotional conversations that are too uncomfortable for face-to-face interaction
C. Quick, one-off interactions that are of an immediate nature
D. Questions that require time and research to answer
E. All of these choices
According to The Platinum Rule, Directors and Thinkers are both: correct answers A. Open,
meaning they are expressive
B. Guarded, meaning they are reserved and formal
C. Direct, meaning they are forceful, extroverted, and fast-paced
D. Indirect, meaning they are cautious, introverted, and slower-paced
E. None of these choices
A "small" breach of confidentiality... correct answers A. Can safely be ignored
B. Is less likely to create damage for the organization
C. Has the potential to seriously endanger a business
D. Is usually unintentional
E. Is not unethical or illegal
Which of the following statements is true regarding conflict in the workspace? correct answers
A. Conflict does not place any significant strain on business resources
B. Conflict must involve a real threat to comfort, security, or survival
C. Conflict can be constructive or destructive, depending on how it's handled
D. Conflict only harms those involved
E. Conflict never yields positive outcomes
Avoiding eye contact with others is often associated with: correct answers A. Confidence
B. Trustworthiness
C. Poise
D. Discomfort
E. Maturity
Networking is: correct answers A. The act or process of expanding your professional connections
B. A purposeful business activity
C. Focused on establishing mutually beneficial relationships
D. Both an in-person and online activity
E. All of these choices
,Defining your audience is part of which step in the writing process? correct answers A. Produce
B. Outlining
C. Proof
D. Prepare
E. None of these choices
Constructive criticism should be offered: correct answers A. Honestly, without regard for the
receiver's feelings
B. In private
C. Publicly, to help others avoid the same mistakes
D. Using "you" language to emphasize the other person's actions
E. None of these choices
Constructive conflict... correct answers A. Can lead to better decisions and more creative
problem solving
B. Is a contradiction in terms - conflicts cannot be constructive
C. Happens when people feel free to respectfully express differing needs
D. Can create a more dynamic conversation
E. Choices A, C, and D are correct
Inflection is defined as: correct answers A. The degree of height or depth of a sound
B. The rate at which words are spoken
C. The degree of sound intensity or loudness
D. The rhythmic up and down of the voice
E. Stress placed upon a specific word or words to underscore importance
All of the following are strategies for proofing your written work EXCEPT: correct answers A.
Getting outside perspective
, B. Printing your work
C. Relying on your computer's spell check features
D. Reading aloud
E. Taking feedback into consideration
The Communication Cycle tells us that messages are "encoded" by the sender. Which of the
following statement(s) about encoded messages are true? correct answers A. Messages are
filtered through the sender's unique lens of emotion, experience, background, education, and
more
B. The sender is intentionally trying to hide the real meaning of the message and confuse the
receiver
C. The receiver must "decode" messages by unpacking them and creating meaning from them
D. Only choices A and C are correct
E. Only choices B and C are correct
Instant message is ideal for: correct answers A. In-depth debates on critical topics
B. Intensely emotional conversations that are too uncomfortable for face-to-face interaction
C. Quick, one-off interactions that are of an immediate nature
D. Questions that require time and research to answer
E. All of these choices
According to The Platinum Rule, Directors and Thinkers are both: correct answers A. Open,
meaning they are expressive
B. Guarded, meaning they are reserved and formal
C. Direct, meaning they are forceful, extroverted, and fast-paced
D. Indirect, meaning they are cautious, introverted, and slower-paced
E. None of these choices
