One of the greatest barriers to effective intercultural communication is when someone sees his or
her own culture and corresponding beliefs, values, and behaviors as normal and right, and he or
she evaluates all other cultural systems against it. This is known as:
Select one:
a. ethnocentrism.
b. multiculturalism.
c. cultural imperialism.
d. intercultural understanding. correct answers a. ethnocentrism.
Pat wants to take a vacation day from work next week to attend a class field trip. What is the best
way for Pat to address this situation? correct answers written communication
According to which theory or model of communication is attitude change is mediated by
judgmental process and effects?
Select one:
a. Constructivism
b. Social Judgment Theory
c. Elaboration of Likelihood Model
d. Coordinated Management of Meaning correct answers b. Social Judgment Theory
Fill in the blank. Revealing information about yourself as a means to claim an authentic identity
is one definition of:
Select one:
a. self-disclosure.
b. appearance management.
c. impression management.
d. interpersonal communication. correct answers a. self-disclosure.
,Which component of the communication model is described as the method or conduit a sender
uses to reach a receiver?
Select one:
a. Noise
b. Sender
c. Channel
d. Message correct answers c. Channel
At the intersection of appreciating diversity and its effect on communication is our understanding
of belief systems, values, and behaviors that support a particular ideology or social arrangement.
This is also known as:
Select one:
a. haptics
b. culture
c. proxemics
d. paralanguage correct answers b. culture
A response of the receiver to the sender is known as which of the following?
Select one:
a. Feedback
b. External noise
c. Internal noise
d. Semantic noise correct answers a. Feedback
Which of the following statements about ethics in communication is false?
Select one:
a. Ethical communication results in ethical outcomes or ends.
, b. Ethical communication is prepared with the intention of telling the truth.
c. Ethical communication relies on manipulating facts to achieve a covert outcome.
d. Ethical communication relies on the use of ethical means or rationales to achieve an outcome.
correct answers c. Ethical communication relies on manipulating facts to achieve a covert
outcome.
Which of the following is the moral dimension of communication, in which telling the truth and
not harming the innocent are emphasized?
Select one:
a. Ethical principles
b. Communication barriers
c. Components of perception
d. Theories of communication correct answers a. Ethical principles
Which of the following paradigms of communication theory maintains that we follow shared
rules of communication, rather than strict laws?
Select one:
a. Systems
b. Rhetoric
c. Empiricism
d. Human rules correct answers d. Human rules
Which of the following terms may be defined as vocal qualities such as pitch, volume, inflection,
rate of speech, and rhythm?
Select one:
a. Haptics
b. Proxemics
c. Chronemics
d. Paralanguage correct answers d. Paralanguage