8/8/25, 6:19 PM Walmart assessment Flashcards | Quizlet
Walmart assessment
Save
Terms in this set (76)
A customer/member tries Most: Apologize for the confusion and explain that
to use a coupon that is the coupon only applies to full-priced items.
only good for full-
priced items to purchase Least:Find your supervisor and ask it he can approve
an item that is on sale. She the discount.
becomes confused
when you explain that she
can't use the coupon.
What would you be most
and least likely to do?
Your shift's productivity is Most: Tell the struggling team member to work faster
slow because one person because
is not pulling his he is holding the team back
share. The rest of the team
is getting upset. Least: Recognize that everyone has a bad day once in
What would you be most a while
and least likely to do? Focus on your own work, not someone else's.
https://quizlet.com/1064623987/walmart-assessment-flash-cards/?new 1/11
, 8/8/25, 6:19 PM Walmart assessment Flashcards | Quizlet
A customer/member asks Most: Let her know you have a similar, less expensive
you about a new mobile phone in
phone that is out of stock. Ask if she would like to learn more about it.
stock. You expect to have
the phone back in a few Least:Apologize and let her know that your store
days, but the usually has
customer/member wants it large stock and will have the phone available again
sooner. ven
What would you be most soon.
and least likely to do?
A coworker did not clean Most: Tell him he should be more careful because his
his work area before work area
going home. This could could have resulted in an accident
cause an accident, so you
quickly clean up. The next Least: Say nothing to him because the problem has
day you see the been taken
coworker. care of
What would you be most
and least likely to do?
Most: Remind your coworkers of performance
Your new team is working expectations and
hard, but they are all less that they need to be working harder to complete
experienced than tasks
you and don't complete
their tasks as quickly. Least: Give your coworkers more time to figure out
What would you be most how to do
and least likely to do? the task; they likely just need more practice with what
they've already learned
https://quizlet.com/1064623987/walmart-assessment-flash-cards/?new 2/11
Walmart assessment
Save
Terms in this set (76)
A customer/member tries Most: Apologize for the confusion and explain that
to use a coupon that is the coupon only applies to full-priced items.
only good for full-
priced items to purchase Least:Find your supervisor and ask it he can approve
an item that is on sale. She the discount.
becomes confused
when you explain that she
can't use the coupon.
What would you be most
and least likely to do?
Your shift's productivity is Most: Tell the struggling team member to work faster
slow because one person because
is not pulling his he is holding the team back
share. The rest of the team
is getting upset. Least: Recognize that everyone has a bad day once in
What would you be most a while
and least likely to do? Focus on your own work, not someone else's.
https://quizlet.com/1064623987/walmart-assessment-flash-cards/?new 1/11
, 8/8/25, 6:19 PM Walmart assessment Flashcards | Quizlet
A customer/member asks Most: Let her know you have a similar, less expensive
you about a new mobile phone in
phone that is out of stock. Ask if she would like to learn more about it.
stock. You expect to have
the phone back in a few Least:Apologize and let her know that your store
days, but the usually has
customer/member wants it large stock and will have the phone available again
sooner. ven
What would you be most soon.
and least likely to do?
A coworker did not clean Most: Tell him he should be more careful because his
his work area before work area
going home. This could could have resulted in an accident
cause an accident, so you
quickly clean up. The next Least: Say nothing to him because the problem has
day you see the been taken
coworker. care of
What would you be most
and least likely to do?
Most: Remind your coworkers of performance
Your new team is working expectations and
hard, but they are all less that they need to be working harder to complete
experienced than tasks
you and don't complete
their tasks as quickly. Least: Give your coworkers more time to figure out
What would you be most how to do
and least likely to do? the task; they likely just need more practice with what
they've already learned
https://quizlet.com/1064623987/walmart-assessment-flash-cards/?new 2/11
