8/8/25, 11:42 AM IHI QI 102 Exam Study Guide Questions with Correct Answers 2025 latest update!! Flashcards | Quizlet
IHI QI 102 Exam Study Guide Questions with
Correct Answers 2025 latest update!!
Save
Terms in this set (26)
All of the above
The Model for Improvement is appropriate for all
types of improvement efforts and has been used
successfully by thousands of health care
organizations in many countries to improve a variety
Which of the following of health care processes and outcomes. However,
statements is true? there are other useful models to guide improvement
out there. Studies have shown that it is more important
for an organization to have a standard road map to
conduct improvement projects rather than have any
specific framework. Lean focuses on improving value
from the customer's point of view, by reducing waste
of time and resources.
https://quizlet.com/1064573915/ihi-qi-102-exam-study-guide-questions-with-correct-answers-2025-latest-update-flash-cards/?new 1/14
, 8/8/25, 11:42 AM IHI QI 102 Exam Study Guide Questions with Correct Answers 2025 latest update!! Flashcards | Quizlet
An orthopedic clinic in a Measure to see if the change led to improvement.
busy metropolitan area
would like to improve its The team has planned a test of change and now
patient scheduling they've done the test. The team must now study how
process. More specifically, the test went (the "S" part of the PDSA cycle). They
the clinic wants to improve can look at a mix of process measures (such as how
its efficiency and the often appointments started on time) and outcome
satisfaction of its measures (such as how satisfied the patients were with
patients.The orthopedic the new process).
clinic plans the change to
improve scheduling, and
then it carries out a small
test of change with three
patients on Tuesday
morning.
What's the next thing the
clinic's improvement team
should do?
An orthopedic clinic in a Increase the number of patients reporting they are
busy metropolitan area "very satisfied" with the clinic's scheduling by 50
would like to improve its percent within six months.
patient scheduling
process. More specifically, An aim statement must specify "how good, by when."
the clinic wants to improve Improving patient satisfaction with scheduling is a
its efficiency and the reasonable goal. Answer D is best described as an
satisfaction of its patients. opportunity statement, as it contains no specifics
Applying the Model for about how much the clinic must improve, nor by
Improvement to the when. Answer C is more of a "change" statement than
clinic's improvement goal, an aim statement.
which of the following is
the most reasonable aim
statement?
https://quizlet.com/1064573915/ihi-qi-102-exam-study-guide-questions-with-correct-answers-2025-latest-update-flash-cards/?new 2/14
IHI QI 102 Exam Study Guide Questions with
Correct Answers 2025 latest update!!
Save
Terms in this set (26)
All of the above
The Model for Improvement is appropriate for all
types of improvement efforts and has been used
successfully by thousands of health care
organizations in many countries to improve a variety
Which of the following of health care processes and outcomes. However,
statements is true? there are other useful models to guide improvement
out there. Studies have shown that it is more important
for an organization to have a standard road map to
conduct improvement projects rather than have any
specific framework. Lean focuses on improving value
from the customer's point of view, by reducing waste
of time and resources.
https://quizlet.com/1064573915/ihi-qi-102-exam-study-guide-questions-with-correct-answers-2025-latest-update-flash-cards/?new 1/14
, 8/8/25, 11:42 AM IHI QI 102 Exam Study Guide Questions with Correct Answers 2025 latest update!! Flashcards | Quizlet
An orthopedic clinic in a Measure to see if the change led to improvement.
busy metropolitan area
would like to improve its The team has planned a test of change and now
patient scheduling they've done the test. The team must now study how
process. More specifically, the test went (the "S" part of the PDSA cycle). They
the clinic wants to improve can look at a mix of process measures (such as how
its efficiency and the often appointments started on time) and outcome
satisfaction of its measures (such as how satisfied the patients were with
patients.The orthopedic the new process).
clinic plans the change to
improve scheduling, and
then it carries out a small
test of change with three
patients on Tuesday
morning.
What's the next thing the
clinic's improvement team
should do?
An orthopedic clinic in a Increase the number of patients reporting they are
busy metropolitan area "very satisfied" with the clinic's scheduling by 50
would like to improve its percent within six months.
patient scheduling
process. More specifically, An aim statement must specify "how good, by when."
the clinic wants to improve Improving patient satisfaction with scheduling is a
its efficiency and the reasonable goal. Answer D is best described as an
satisfaction of its patients. opportunity statement, as it contains no specifics
Applying the Model for about how much the clinic must improve, nor by
Improvement to the when. Answer C is more of a "change" statement than
clinic's improvement goal, an aim statement.
which of the following is
the most reasonable aim
statement?
https://quizlet.com/1064573915/ihi-qi-102-exam-study-guide-questions-with-correct-answers-2025-latest-update-flash-cards/?new 2/14
