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CVA - CERTIFICATION IN VOLUNTEER
ADMINISTRATION BRAND NEW ACTUAL
EXAM WITH ANSWERS.
Organizational Plan - correct answer -A subset of a larger
organization plan though often used incorrectly to mean
operational plan
Project Plan - correct answer -A specific application of an
operational plan with fixed parameters
Focuses on time related ot constrained variables
Clear and measurable objectives to acheive one of a kind effort
with quick resopnse time and involves coordinating and managing
several independant elements
Strategic Plan - correct answer -Largest in scope specifying the
purpose, goals and programs of the organization. Clarifys the
mission or purpose, identifying the desired status or vision over a
period of time, analyzing the external and internal environments,
establishing large-scale goals and action plans, identifying
resources to acheive them and ensuring there is a monitoring ot
evaluation process
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Operational Plan - correct answer -A series of systematic activites
designed to help the organization acheive its goals
Serves to help management to clarify, focus and research it's
various strategies, to provide a resognizable framework in which
the work will take plance and to offera benckmark for
measurement
Imputs - correct answer -Resources dedicated to or consumed by
the program ie: money, staff, time, equipment, supplies
Activities - correct answer -What the program does with the
imputs to fulfill it's mission ie: strategies, techniques and methods
Outputs - correct answer -The direct products of program
activities, usually measured in terms of volume of work
accomplished ie: tangeable results that can be measured in
numbers (program attendees, persons trained, meals delivered)
Outcomes - correct answer -The benefits or changes for
individuals or populations during or after participationg in program
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activities ie: behavior, skills, knoweldge, attitudes, value,
conditions, status or other attributes
9 Components of a Business Plan - correct answer -1. Feasibility
study
2. Building a business case
3. Risk management analysis
4. Creating terms of reference
5. Determining the scope of the project
6. Identifying a sponsor, often someone in the organization
7. Developing a communications plan
8. Doing an impact analysis
9. Completing a post project review
Project Evaluation and Review Technique - correct answer -
PERT: desigened to analtze and represent the tasks involved in
completing a given project, driven by the minimum time needed to
complete the total project
Community Assessment - correct answer -Will examine the
market to determine how many persons need the service, and to
determine the best methods of delivery.
CVA - CERTIFICATION IN VOLUNTEER
ADMINISTRATION BRAND NEW ACTUAL
EXAM WITH ANSWERS.
Organizational Plan - correct answer -A subset of a larger
organization plan though often used incorrectly to mean
operational plan
Project Plan - correct answer -A specific application of an
operational plan with fixed parameters
Focuses on time related ot constrained variables
Clear and measurable objectives to acheive one of a kind effort
with quick resopnse time and involves coordinating and managing
several independant elements
Strategic Plan - correct answer -Largest in scope specifying the
purpose, goals and programs of the organization. Clarifys the
mission or purpose, identifying the desired status or vision over a
period of time, analyzing the external and internal environments,
establishing large-scale goals and action plans, identifying
resources to acheive them and ensuring there is a monitoring ot
evaluation process
, Page | 2
Operational Plan - correct answer -A series of systematic activites
designed to help the organization acheive its goals
Serves to help management to clarify, focus and research it's
various strategies, to provide a resognizable framework in which
the work will take plance and to offera benckmark for
measurement
Imputs - correct answer -Resources dedicated to or consumed by
the program ie: money, staff, time, equipment, supplies
Activities - correct answer -What the program does with the
imputs to fulfill it's mission ie: strategies, techniques and methods
Outputs - correct answer -The direct products of program
activities, usually measured in terms of volume of work
accomplished ie: tangeable results that can be measured in
numbers (program attendees, persons trained, meals delivered)
Outcomes - correct answer -The benefits or changes for
individuals or populations during or after participationg in program
, Page | 3
activities ie: behavior, skills, knoweldge, attitudes, value,
conditions, status or other attributes
9 Components of a Business Plan - correct answer -1. Feasibility
study
2. Building a business case
3. Risk management analysis
4. Creating terms of reference
5. Determining the scope of the project
6. Identifying a sponsor, often someone in the organization
7. Developing a communications plan
8. Doing an impact analysis
9. Completing a post project review
Project Evaluation and Review Technique - correct answer -
PERT: desigened to analtze and represent the tasks involved in
completing a given project, driven by the minimum time needed to
complete the total project
Community Assessment - correct answer -Will examine the
market to determine how many persons need the service, and to
determine the best methods of delivery.
