CVA - CERTIFIED IN VOLUNTEER
ADMINISTRATION EXAM QUESTIONS
WITH 100% CORRECT ANSWERS |
LATEST VERSION 2025/2026.
Code of Ethics - ANS Formal rules that govern behavior of a group
Six Pillars of Core Ethics - ANS Citizenship & Philanthropy, Respect,
Responsibility, Caring, Justice & Fairness and
Trustworthiness
Ethics - ANS A particular code of values about how someone behaves or a set of standards by
which individuals judge one another, organizations and everyday occurrences.
Values - ANS A set of core beliefs and attitudes that guide actions
Citizenship & Philanthropy/Philosophy of Volunteerism - ANS VA accepts responsibility for
on-going development of a personal coherent philosophy of volunteerism as a foundation for
working with others in developing volunteer programs
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,Citizenship & Philanthropy/Social Responsbility - ANS VA accepts responsibility to create a
social climate in which human needs can be met and human values enhanced
Respect/Self-Determination - ANS VA accepts responsibility to involve people in decisions
that directly affect them
Respect/Neutrality - ANS VA accepts responsibility to promote understanding and the
actualization of mutual benefit inherent in any act of volunteer service
Respect/Human Dignity - ANS VA accepts responsibility for the development of volunteer
programs and initiatives that respect and enhance the human dignity of all involved
Respect/Privacy - ANS VA accepts responsibility to respect the privacy of people and
safeguard info (written, electronic, audio, visual and verbal formats) identified as confidential
Responsibility/Staff Relationships - ANS VA accepts responsibility to develop a volunteer
program that will enhance and extend the work of the organizations paid staff
Responsiblity/Professional Responsibility - ANS VA accepts responsibility to contribute to the
credibility of the profession in the eyes of those it serves
Responsibility/Diligence - ANS VA accepts responsibility to be reliable, careful, prepared and
well informed
Responsibility/Doing one's Best - ANS VA accepts responsibility to pursue excellence even
when resources are limited
Responsibility/Perserverance - ANS VA will seek to overcome obstacles to excellence
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, Responsibility/Continuous Improvement - ANS VA commits to improving his/her knowledge,
skills and ability to make judgments
Responsibility/Self-Disclosure and Self-Restraint - ANS VA commits to reflective decision
making with the intent of advancing the long-term greater good
Caring/Compassion & Generosity - ANS VA assumes the responsibility to be kind,
compassionate and generous in all actions to minimize the harm done to others in the
performance of one's duties
Justice & Fairness/Procedural Fairness - ANS VA assumes responsibility to have an open and
impartial process for collection and evaluating information critical for making decisions
Justice & Fairness/Impartiality - ANS VA assumes responsibility for having impartial and
objective standards that avoid discriminatory or prejudicial behaviors
Justice & Fairness/Equality - ANS VA assumes the responsibility to treat all individuals with
whom he/she works equitably
Trustworthiness/Truthfullness - ANS VA is committed to the truth and assuring that all verbal
and written agreements and contracts for volunteers and staff are founded on the premise of
open and honest interaction
Trustworthiness/Candor - ANS VA is commited to fairness and forthrightness
Trustworthiness/Sincerity & Non Deception - ANS VA will interact with all volunteers in a
forthright manner with the utmost sincerity and good intent, never conductng business in a
deceptive manner and continually promoting that principle throughout the organization
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
ADMINISTRATION EXAM QUESTIONS
WITH 100% CORRECT ANSWERS |
LATEST VERSION 2025/2026.
Code of Ethics - ANS Formal rules that govern behavior of a group
Six Pillars of Core Ethics - ANS Citizenship & Philanthropy, Respect,
Responsibility, Caring, Justice & Fairness and
Trustworthiness
Ethics - ANS A particular code of values about how someone behaves or a set of standards by
which individuals judge one another, organizations and everyday occurrences.
Values - ANS A set of core beliefs and attitudes that guide actions
Citizenship & Philanthropy/Philosophy of Volunteerism - ANS VA accepts responsibility for
on-going development of a personal coherent philosophy of volunteerism as a foundation for
working with others in developing volunteer programs
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,Citizenship & Philanthropy/Social Responsbility - ANS VA accepts responsibility to create a
social climate in which human needs can be met and human values enhanced
Respect/Self-Determination - ANS VA accepts responsibility to involve people in decisions
that directly affect them
Respect/Neutrality - ANS VA accepts responsibility to promote understanding and the
actualization of mutual benefit inherent in any act of volunteer service
Respect/Human Dignity - ANS VA accepts responsibility for the development of volunteer
programs and initiatives that respect and enhance the human dignity of all involved
Respect/Privacy - ANS VA accepts responsibility to respect the privacy of people and
safeguard info (written, electronic, audio, visual and verbal formats) identified as confidential
Responsibility/Staff Relationships - ANS VA accepts responsibility to develop a volunteer
program that will enhance and extend the work of the organizations paid staff
Responsiblity/Professional Responsibility - ANS VA accepts responsibility to contribute to the
credibility of the profession in the eyes of those it serves
Responsibility/Diligence - ANS VA accepts responsibility to be reliable, careful, prepared and
well informed
Responsibility/Doing one's Best - ANS VA accepts responsibility to pursue excellence even
when resources are limited
Responsibility/Perserverance - ANS VA will seek to overcome obstacles to excellence
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, Responsibility/Continuous Improvement - ANS VA commits to improving his/her knowledge,
skills and ability to make judgments
Responsibility/Self-Disclosure and Self-Restraint - ANS VA commits to reflective decision
making with the intent of advancing the long-term greater good
Caring/Compassion & Generosity - ANS VA assumes the responsibility to be kind,
compassionate and generous in all actions to minimize the harm done to others in the
performance of one's duties
Justice & Fairness/Procedural Fairness - ANS VA assumes responsibility to have an open and
impartial process for collection and evaluating information critical for making decisions
Justice & Fairness/Impartiality - ANS VA assumes responsibility for having impartial and
objective standards that avoid discriminatory or prejudicial behaviors
Justice & Fairness/Equality - ANS VA assumes the responsibility to treat all individuals with
whom he/she works equitably
Trustworthiness/Truthfullness - ANS VA is committed to the truth and assuring that all verbal
and written agreements and contracts for volunteers and staff are founded on the premise of
open and honest interaction
Trustworthiness/Candor - ANS VA is commited to fairness and forthrightness
Trustworthiness/Sincerity & Non Deception - ANS VA will interact with all volunteers in a
forthright manner with the utmost sincerity and good intent, never conductng business in a
deceptive manner and continually promoting that principle throughout the organization
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
