on Answers.
Human Resources Management (HRM) correct answers The management of people in
organizations to drive successful organizational performance and achievement of the
organization's strategic goals
Human Capital correct answers The knowledge, education, training, skills, and expertise of an
organization's workforce
Scientific Management correct answers The process of "scientifically" analyzing manufacturing
processes, reducing production costs, and compensating employees based on their performance
levels
Human Resources Movement correct answers A management philosophy focusing inn concern
for people and productivity
Outsourcing correct answers The practice of contracting with outside vendors to handle specified
business functions on a permanent basis
Employee Engagement correct answers The emotional and intellectual involvement of
employees in their work, such as intensity, focus, and involvement in his or her job and
organization
Strategy correct answers The company's plan for how it will balance its internal strengths and
weaknesses with external opportunities and threats to maintain a competitive advantage
Change Agents correct answers Specialists who lead the organization and its employees through
organizational change
,Environmental Scanning correct answers Identifying and analyzing external opportunities and
threats that may be crucial to the organization's success
Metrics correct answers Statistics used to measure activities and results
Balanced Scorecard correct answers A measurement system that translates an organization's
strategy into a comprehensive set of performance measures
Productivity correct answers The ratio of an organization's outputs (goods and services) to its
inputs (people, capital, energy, and materials)
Primary Sector correct answers Jobs in agriculture, fishing and trapping, forestry, and mining
Secondary Sector correct answers Jobs in manufacturing and construction
Tertiary or Service Sector correct answers Jobs in public administration, personal and business
services, finance, trade, public utilities, and transportation/communications
Traditionalists correct answers Individuals born before 1946
Baby Boomers correct answers Individuals born between 1946 and 1964
Generation X correct answers Individuals born between 1965 and 1980
Generation Y correct answers Individuals born since 1980
Contingent/Non-Standard Workers correct answers Workers who do not have regular full-time
employment status
, Globalization correct answers The emergence of a single global market for most products and
services
Organizational Culture correct answers The core values, beliefs, and assumptions that are widely
shared by members of an organization
Organizational Climate correct answers The prevailing atmosphere that exists in an organization
and its impact on employees
Empowerment correct answers Providing workers with the skills and authority to make decisions
that would traditionally be made by managers
Certification correct answers Recognition for having met certain professional standards
Regulations correct answers Legally binding rules established by special regulatory bodies
created to enforce compliance with the law and aid in its interpretation
Charter of Rights and Freedoms correct answers Federal law enacted in 1982 that guarantees
fundamental freedoms to all Canadians
Equality Rights correct answers Section 15 of the Charter of Rights and Freedoms, which
guarantees the right to equal protection and benefit of the law without discrimination
Human Rights Legislation correct answers Jurisdictions specific legislation that prohibits
intentional and unintentional discrimination in employment situations and in the delivery of
goods and services
Discrimination correct answers A distinction, exclusion, or preference based on one of the
prohibited grounds that has the effect of nullifying or impairing the right of a person to full and
equal recognition and exercise of his or her human rights and freedoms