Ldst 120 Exam Practice Questions And Correct Answers!!

LDST 120 EXAM PRACTICE QUESTIONS AND CORRECT ANSWERS!! In chapter 1, northouse defines a trait as...? a distinguishing quality of an individual; often inherited A leader with a _____ uses power as a means to achieve desired group goals or a shared vision Socialized power motive Covet identities a positive mental attitude( PMA) as one of the key elements of a personality ethic. What does he say about the maxims that are part of having a PMA they are inspiring and sometimes valid Which of the following best describes covey's differentiation between principles and values? principles are unchanging truths, values are relative beliefs Bob repairs automobiles at his home. Due to the lack of space he can only work on one car at a time. He often has downtime as he waits on parts to be delivered. He earns enough money to pay his bills and put a little in savings, but if he had more room he could earn even more money. His friend Joe owns a successful auto parts store. Joe's store is large with a lot of unused area. One day over lunch, Joe offers to rent Bob his unused area. With this new space, Bob can work on three automobiles at time and has easy access to auto parts and Joe will make money on his unused space. Both men are better off than they were before this deal. Their relationship can best be described as which of the following? inter-dependent The character ethic is based on which of the following principles? To change the situation, we first have to change ourselves and our perceptions The article "Citizen Leadership and Service Learning" describes a service-learning project in which the students at James Madison University addressed the issue of housing and homelessness. Which of the following results did the student find surprising? the students considered themselves disempowered. When leadership is viewed as non-linear and highly collaborative, the_____ between leader and follower(s) becomes paramount relationship Influence is central to the process of leadership because leaders affect _________. followers What is a key outcome of toxic leadership according to Lipman-Blumen? followers are worse off than before leader emerged Dark leadership is able to thrive when which three conditions exits? destructive leader, susceptible followers, and conductive environment How does covey describe a paradigm? the way we see the world Covey lists " Fear and Insecurity" as one of the common Human challenges. How can this challenge have a negative effect on leadership? it leads to riskless living Research on leadership behaviors has identified two general behaviors______. task and process (people) A leader walks into a room and immediately commands people's attention through her presence. This is a indicative of which trait? Charisma A leader who is willing to assert themselves, be proactive, and can persevere through adversity demonstrates which key trait? determination A new manager is hired for an office; they immediately begin to build a rapport with colleagues and subordinates, tactfully navigate difficult situations, and are friendly and outgoing with all employees. This example demonstrates which trait? sociability Which of the six traits is at the core of being a leader? integrity Which of the following is a way to build confidence? ALL OF THESE (understanding what a situation requires, having a mentor to show the way, and practice) George Washington was neither highly educated nor brilliant, yet he was known for his wisdom. This demonstrates the idea that a leader can improve their ______ by staying informed and working hard at being aware. intelligence Confidence is a trait that has to do with____ feeling positive about oneself and one's ability to succeed According to the text, which is the one trait that is easily acquired by those who lead? determination Intelligence includes having good language skills, _______________ skills, and ____________________ perceptual; reasoning ability how does covey define dependence the paradigm of you Which of the following is considered the best explanation for the bystander effect? people in groups feel less responsibility The origins of the term bystander effect started with which murder victim? Kitty Genovese which of the following is an effective way to overcome the bystander effect? teach people to think like leaders Which preference does the introvert vs extrovert category of the MBTI identify? your preference for the inner world vs the outer world strengths are _____ ALL OF THESE ( the characteristics we demonstrate when preforming our best, the ability to consistently demonstrate exceptional work, and areas where we excel or flourish) The equation for developing a strength is____ talent X investment An employee who is always completing tasks before deadlines and is a dedicated hard worker might have developed strengths in which of the domains of leadership strengths? executing In the American culture, expressing positive self-attributions is often seen as____ boastful _______ can be defined as the scientific study of what makes life worth living. positive psychology An employee of yours consistently offers excellent analysis and is able to quote facts and figures from memory during meetings; and they enjoy this aspect of their work. For this employee, analytical thinking might be considered a ______ in CAPP Strengths. realized strength unrealized strengths are personal attributes that are______ unknowingly perform well realized strengths are personal attributes that____ energize us In order to be most effective, a leader should maximize their ______ while minimizing their ______. realized strengths; weaknesses According to Gardner, extraordinary individuals are "distinguished less by their impressive raw power than by their ability to identify their ______ and exploit them." strengths A subordinate of yours is unsure about sharing their strengths with fellow team members. According to the text, you should encourage them to do so because sharing strengths with others ______. ALL OF THESE ( lets others know how you can be most careful, clarifies unique contributions one can make to the team, and allows others to know what they can expect from you) Leaders must not only recognize and capitalize on their strengths, but they must also be able to identify their______ and address them weaknesses Recognizing the strengths of your followers can lead to_____ higher follower engagement and positive group contributions Concentrating efforts on the Circle of Influence demonstrated a ___________ focus proactive Concentrating efforts on the circle of concern demonstrates a ______ focus. reactive The proactive model recognizes that in the time between a stimulus and a response, humans have the _________ freedom to choose "Begin with the end in mind" means a leader's actions are governed by their understanding of their goals, values, and mission in life Which of the following best illustrates covey's principle that all things are created twice? creating a blueprint for a house; building the house Moving an organization or system to something more positive in the future refers to which characteristic of a vision? a change Having a path to follow so followers know when they are on track and when they have slipped off course refers to which characteristics of a vision? a map Inspiring people to move beyond the status quo to do something for others is an example of this characteristic of a vision. a challenge Leaders use inclusive language when talking about visions because they_____ ALL OF THESE ( want everyone to feel valued, want to build a community around a common goal, and was everyone to contribute to the goal) List and explain 3 of Covey's Alternative Centers (Paradigms) that people use to find security, wisdom, guidance, and power. Family, Work, enemy List and explain the 4 human endowments self awareness- being aware of who you are and your goals independent skill- being able to work on your own independent will Explain the difference between the circle of concern and the circle of influence. Circle of Concern is when you are concerned about things you cannot control and circle of influence is being concerned over things you can control. How does Covey Define a Habit? something that is learned over time and something that is practiced over and over again. Intersection of knowledge, skill, and desire What are the sequential steps in the Maturity Continuum? P - production PC - means production capability task-oriented people are goal-oriented within an organization, relationship leadership and concern for people includes all of the following except ensuring that budgets are adequate Your college roommate labels each of their binders and notebooks, color. codes their planner, and has several to-do lists for different aspects of their life. You roommate is exhibiting strong____ task orientation When a leader organizes work, defines roles and responsibilities, and schedules work activities, they are_____ initiating structure The essence of leadership behaviors has two dimensions: ______ and______. task; relationships Leaders should exhibit task orientation when followers_____ are confused and directionless Skills like managing the budget, scheduling employees, assigning projects to work groups throughout your organization and running staff meetings are all examples of_______ administrative skills leadership skills refer to_______ learned competencies to influence others What skills are central to creating a strategic plan for an organization? conceptual Having an awareness of what is important to others and how people are motivated are components of_______ being socially perceptive George is one of six resident assistants for a hall of 350 first-year students. He has been assigned to take care of the monthly hall activity. He effectively created a committee, secured a location and budget, and got all paperwork approved and signed. George's actions demonstrate competence in ______. managing resources Which of the following is NOT a dimension of emotional intelligence? NONE OF THESE ( understanding one's Owen emotions, managing emotions in relations with others, understanding the emotions of others) In conflict is managed correctly, results can include______ ALL OF THESE ( creative problem solving, strengthening leader-follower and team member relationships, reduction of stress) Being able to accept failure is a key aspect of____ the ability to learn Conceptual skills are important to leaders because _____ they are needed to help shape an organization Douglas Mcgregor's theory on leadership is____ theory X and theory Y which of the following is NOT an assumption of theory X? people dislike each other Which of the following is an assumption of Theory Y? people accept and seek responsibility Your new manager is highly motivational, gives clear directions and timelines, and is quick to point out inefficiencies. They likely ascribe to ______ leadership philosophy. theory X An organization that emphasizes common cultural values, beliefs, and objectives while highly collaborative is known as a ______ organization. theory Z ______ is defined as the behaviors of leaders, focusing on what leaders do and how they act. leadership style The authoritarian leadership style is most similar to ______ theory X The outcomes of authoritarian leadership include all of the following EXCEPT______ individuality Authoritarian leadership can become______leadership where leaders coerce followers to engage in unethical or immoral actives abusive Democratic leadership style is described as having what downside? it takes more time Jack's immediate boss lets him set his own schedule, does not offer support or direction, and is generally hands-off. Jack's boss is following which of the following leadership styles? laissez-faire Helping each subordinate reach their own personal goals is important to ______ leadership democratic An organization that maintains formal authority structures while also recognizing individual achievements is known as a ______ organization theory Z When a new employee is just learning a new job, what style might be most effective in orienting them to the work? authoritarian As a manager you have trained and worked with your team for three years. A new project is assigned to your group, one that is very similar to previous projects the team has accomplished with great success. In this situation it might be appropriate to use ______ style of leadership. laissez-faire A class project you are in never seems make progress, no one knows what part of the project they are responsible for, and there is no sense of direction. All of you are good friends and feel good working together, but very little gets accomplished. The group needs more structure Allison is a manager for a new project and has carefully selected her team of talented and hard working individuals. She quickly orients everyone to the project and identifies why each were selected and what they bring to the team. Together, they are able to complete the project ahead of schedule and with higher quality than anticipated. This is an example of group ______ synergy The rules of behavior that a group establishes and shares are known as_____ norms While structure is a blueprint for how a group is to achieve its goal, _____is/are a roadmap for how to behave in a group setting. norms Co-workers collectively deciding to wear jeans on Fridays and not bringing cells phones to meetings are examples of_____ norms The cement that holds a group together and a sense of "we-ness" is known as_____ cohesiveness The expressed and implied expectations for performance that exist within a group or an organization are known as_____ standards of excellence all of the following are related to climate except unrealized strengths An atmosphere that promotes group members' satisfaction and achieving their personal best is known as______. a constructive climate _____ gives form and meaning to the purpose of the group's activities and is like giving the group a blueprint for their work providing structure which of the following is potentially a negative group norm? allowing side conversations in meetings Which of the following is associated with strong group cohesion? group members are more productive leaders can assist in building cohesivness by____ creating a climate of trust which of the following is one of the six standards of excellence factors? what group members need to know and what skill they need to acquire and what goals they need to achieve are both factors While giving feedback you should... NONE OF THESE ( use a tone that implies anger, use "need to" phrases, demonstrate how disappointed you are) What is the process of incorporating differing individuals into a group or organization? inclusion what is the process where those from different cultures were expected to adapt to and in many cases, adopt the customs of the majority group? assimilation The current approach to diversity acknowledges differences among people and values those difference by_____ them into an organization integrating what are the opposing needs that social psychologist argue are at the core of feeling included in a group? a feeling of belongingness along with a feeling of uniqueness Which of these are examples of inclusion at the leadership level? the manager gives disgruntled female staff member time to voice her opinions to the predominantly male staff. Which of these statements do NOT apply to ethnocentrism? judgements we make about others based on previous decisions what are the two factors covey uses to define any activity we need to accomplish? urgency and importance According to covey, in which quadrant of the Time Management Matrix should we spend the majority of our time? two According to covey, what is an emotional bank account? the amount of trust that has been built up in a relationship _____________ is a frame of mind and heart that constantly seeks mutual benefits in all human interactions. This paradigm seeks agreements or solutions that are mutually beneficial and mutually satisfying where all parties feel good about the decision and are committed to the action plan win/win Which of the following paradigms of human interaction is similar to the authoritarian leadership style where the leader relies on position, power, and coercion to get results? win/lose Which of the following paradigms of human interaction is followed by people who have little courage to express their own feeling and convictions and are easily intimidated by the ego strength of others? lose/win In a heated divorced, the judge orders the husband to sell the assets and turn over half the proceeds to his ex-wife. In compliance, the husband sells a car worth over $20,000 for $50 and gives $25 to his ex-wife. Which paradigm of human interaction is the husband following? lose/lose according to covey, what is the best principle to follow when dealing with people? effectiveness Individuals in a group or organization who do not identify as part of the larger group are___ out-group members How do out-groups form? ALL OF THESE (some individuals cannot identify with the beliefs of the larger group, people lack communication skills or social skills, and people are in opposition with the majority) impacts of out-groups include BOTH A & B ( negative impact on synergy and lack of respect for all members of the group) ____ is one of the most important ways that a leader can respond to out-group members listening a special kind of listening that requires standing in the shoes of out-group members is_____ empathic listening All of the following are methods for demonstrating empathy except_____ coercion Leader-member exchange theory states that leaders_____ should create a high-quality relationship with each one of their followers Out-groups should be of concern to leaders because _____ ALL OF THESE ( out-groups members do not receive the respect they deserve, out-groups run counter to building community, out-groups have a negative impact on group synergy) there are times when out-group members need to be abandoned because they____ ALL OF THESE ( social loafers, disinterested in the group, refuse to be included) Successful leaders are able to ask themselves, "How can we ___ conflict and produce_____change?" manage; positive Moral struggles are an example of which type of conflict? intrapersonal Joining a frat or sorority is one example of how to receive which issue of relational conflict? affiliation Which conflict approaching style involves pursuing one's own goals while disregarding helping others? competition Kevin and Matt are conducting study abroad interviews for students but disagree on how to long to interview, which questions to ask, and in what order to ask questions. Which type of conflict are they experiencing? procedural conflict Which issue, referring to relational conflict, involves wanting to feel equal or worthy of the respect of others? esteem When managing conflict, what is inherently increased due to channels of communication remaining open with others? understadning At its core, why should separating people from the problem help manage conflict? doing so allows people to work together to overcome subjective relationships and focus on the problem According to path-goal theory, obstacles will always be present, so leaders need to______ help followers overcome the obstacles they face Achievement-oriented leaders_____ ALL OF THESE ( challenging individuals to perform at their highest level possible, are not happy with stats quo, show high degree of confidence that their followers can reach challenging goals) Which of the following is not an obstacle directly identified by the path-goal theory? high motivation When a goal is vague or ill defined, the leader should _____ it clarify Low involvement requires what kind of leadership? participative People disengage from the group when they sense they are not heard because of______ low involvement obstacles are important for leaders to recognize because____ they provide clear cues for ways leaders can help followers Two challenges leaders face when helping followers with obstacles are_____ figuring out what the problem are and what to do to solve them when individuals know their goals, they are___ more effective and more satisfied leaders define the path by___ providing clear directions it is the leader's job to adapt_____to the _____ of each follower directions; needs The three components of expectancy theory are to help others_____ feel competent, get what they expect, and value what they do the first step in helping others become highly motivated is____ helping other's feel competent Leaders usually have______power and control than followers more