INTERPERSONAL RELATIONSHIPS Professional Communication Skills For
Nurses Exam 2025-2026
INTERPERSONAL RELATIONSHIPS
Professional
communication skills for Nurses Exam
2025–2026 Accurate Real Exam Questions
and Verified Correct Answers
1. When caring for patients, it is important for the nurse to understand which
principle?
Answer - Individual family members have different perspectives.
2. When working in situations that involve conflict, the nurse recognizes that
which principle is true?
Answer - Conflict serves as a warning that the relationship needs closer
attention.
3. A patient yells at the nurse frequently and uses profane language. Which of the
following is the most appropriate response by the nurse?
Answer - Use an "I" statement when speaking to the patient.
4. Which of the following best describes the goal of assertiveness?
Answer - Standing up for one's personal rights
5. Which is the most effective problem-solving style for genuine resolution that
creates a win situation?
Answer - Collaboration
6. After fasting from 10 p.m. the previous evening, a patient learns that the
procedure has been cancelled. The patient curses at the nurse and accuses the
nurse of being incompetent. The nurse's best response would be
Answer - " I can understand that you're upset, but I feel uncomfortable when
I am cursed at."
7. When conducting an initial assessment, a patient informs the nurse about
difficulty getting to doctor’s appointments due to lack of transportation. When
1
, INTERPERSONAL RELATIONSHIPS Professional Communication Skills For
Nurses Exam 2025-2026
considering examples of PRECEDE Diagnostic Behavioral Factors, the nurse
recognizes this as what type of factor?
Answer - Enabling factor
8. A patient recovering from a second myocardial infarction refuses to give up
smoking, stating," I've smoked so long now there's no point quitting as the
damage is done." This statement is best understood in the context of which
concept?
Answer - Pender's health promotion model NURSINTEL CREATED THIS
WORK FOR NURSING
9. Which instance is an example of tertiary prevention? STUDENTS AND OWNS THE
Answer - Diabetic meal planning class COPYRIGHT OF IT
10. Which guideline for teaching should the nurse implement when working with a
low- literacy patient?
Answer - Avoid information overload.
11. Which strategy in health education does the U.S. Preventive Services Task
Force recommend?
Answer - Suggesting small changes rather than large ones
12. Educational standards requiring health care agencies to provide systematic
health education and training for patients were established by which entity?
Answer - The joint commission
13. Which of Bloom's taxonomy levels involves "explaining"?
Answer - Understanding
14. What strategy will the nurse implement to best reinforce instructional
information for a patient with low literacy capabilities?
Answer - Written material with pictures
15. The nurse is preparing to implement shared decsion making with a patient
regarding treatment plans. Which vital component must the nurse plan for?
Answer - Necessary time
16. Which factor determines the appropriate use of geragogy, pedagogy, or
andragogy when teaching?
Answer -The age of the learner NURSINTEL CREATED THIS
WORK FOR NURSING
STUDENTS AND OWNS THE
COPYRIGHT OF IT
2
Nurses Exam 2025-2026
INTERPERSONAL RELATIONSHIPS
Professional
communication skills for Nurses Exam
2025–2026 Accurate Real Exam Questions
and Verified Correct Answers
1. When caring for patients, it is important for the nurse to understand which
principle?
Answer - Individual family members have different perspectives.
2. When working in situations that involve conflict, the nurse recognizes that
which principle is true?
Answer - Conflict serves as a warning that the relationship needs closer
attention.
3. A patient yells at the nurse frequently and uses profane language. Which of the
following is the most appropriate response by the nurse?
Answer - Use an "I" statement when speaking to the patient.
4. Which of the following best describes the goal of assertiveness?
Answer - Standing up for one's personal rights
5. Which is the most effective problem-solving style for genuine resolution that
creates a win situation?
Answer - Collaboration
6. After fasting from 10 p.m. the previous evening, a patient learns that the
procedure has been cancelled. The patient curses at the nurse and accuses the
nurse of being incompetent. The nurse's best response would be
Answer - " I can understand that you're upset, but I feel uncomfortable when
I am cursed at."
7. When conducting an initial assessment, a patient informs the nurse about
difficulty getting to doctor’s appointments due to lack of transportation. When
1
, INTERPERSONAL RELATIONSHIPS Professional Communication Skills For
Nurses Exam 2025-2026
considering examples of PRECEDE Diagnostic Behavioral Factors, the nurse
recognizes this as what type of factor?
Answer - Enabling factor
8. A patient recovering from a second myocardial infarction refuses to give up
smoking, stating," I've smoked so long now there's no point quitting as the
damage is done." This statement is best understood in the context of which
concept?
Answer - Pender's health promotion model NURSINTEL CREATED THIS
WORK FOR NURSING
9. Which instance is an example of tertiary prevention? STUDENTS AND OWNS THE
Answer - Diabetic meal planning class COPYRIGHT OF IT
10. Which guideline for teaching should the nurse implement when working with a
low- literacy patient?
Answer - Avoid information overload.
11. Which strategy in health education does the U.S. Preventive Services Task
Force recommend?
Answer - Suggesting small changes rather than large ones
12. Educational standards requiring health care agencies to provide systematic
health education and training for patients were established by which entity?
Answer - The joint commission
13. Which of Bloom's taxonomy levels involves "explaining"?
Answer - Understanding
14. What strategy will the nurse implement to best reinforce instructional
information for a patient with low literacy capabilities?
Answer - Written material with pictures
15. The nurse is preparing to implement shared decsion making with a patient
regarding treatment plans. Which vital component must the nurse plan for?
Answer - Necessary time
16. Which factor determines the appropriate use of geragogy, pedagogy, or
andragogy when teaching?
Answer -The age of the learner NURSINTEL CREATED THIS
WORK FOR NURSING
STUDENTS AND OWNS THE
COPYRIGHT OF IT
2
