USPS SSA WINDOW ACTUAL EXAM 2025
QUESTIONS AND ANSWERS
What is GIST - ANS Greet. Inquire, Suggest, Thank
What is the postal service mission? - ANS Provide trusted, affordable universal service
Why does the Postal service go by the 24 hr clock? - ANS To keep process on task to ensure
collection and delivery is on time
What is the minimum size of a letter - ANS 3 1/2 x 5
What do you get with Priority Mail Express? - ANS $100 insurance, 1-2 day delivery
Guarantee, Tracking
What do you get with USPS Tracking? - ANS Day and time of delivery
What are the color of the money orders? - ANS Green (domestic) Pink (international)
Why would someone need to insure a package? - ANS Against lost, stolen, or damaged item
How long are money orders good for? - ANS FOREVER
What are the 3 P's? - ANS Personal, Professional, Postal
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, How many keys do you get when you rent a PO Box? - ANS 2
PO Boxes can be rented for how many months at a time - ANS 3 months (auto pay) 6
months, 12 months
What is Balloon Pricing? - ANS Very light and very large
What are the characteristics for Dimensional Weight Pricing - ANS Priority, Zone 5-8 and is
more than a Cubic foot
What is a IRC (International Reply Coupon)? - ANS a prepaid coupon use to purchase stamp
equivalent of current postage rate to other country
What would certified mail be used for? - ANS Important documents such as taxes, court
documents.
What is restricted delivery? - ANS when you needed a specific person to sign for item
When do you need to fill out a 8105A? - ANS for money orders purchases in $3000 or more
and cashing of $10, 000 in a single day
When would you fill out a 8105B - ANS when a suspicious transaction has taken place
What kind of payment can the Post office take? - ANS Cash, credit/debit cards, money
orders, travelers checks, checks (personal and business)
What can you not purchase with a credit card? - ANS Money orders, payment to DOS for
passports employee debt, trust funds, etc
What is the Max per Domestic money order? - ANS $1000
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
QUESTIONS AND ANSWERS
What is GIST - ANS Greet. Inquire, Suggest, Thank
What is the postal service mission? - ANS Provide trusted, affordable universal service
Why does the Postal service go by the 24 hr clock? - ANS To keep process on task to ensure
collection and delivery is on time
What is the minimum size of a letter - ANS 3 1/2 x 5
What do you get with Priority Mail Express? - ANS $100 insurance, 1-2 day delivery
Guarantee, Tracking
What do you get with USPS Tracking? - ANS Day and time of delivery
What are the color of the money orders? - ANS Green (domestic) Pink (international)
Why would someone need to insure a package? - ANS Against lost, stolen, or damaged item
How long are money orders good for? - ANS FOREVER
What are the 3 P's? - ANS Personal, Professional, Postal
1 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
, How many keys do you get when you rent a PO Box? - ANS 2
PO Boxes can be rented for how many months at a time - ANS 3 months (auto pay) 6
months, 12 months
What is Balloon Pricing? - ANS Very light and very large
What are the characteristics for Dimensional Weight Pricing - ANS Priority, Zone 5-8 and is
more than a Cubic foot
What is a IRC (International Reply Coupon)? - ANS a prepaid coupon use to purchase stamp
equivalent of current postage rate to other country
What would certified mail be used for? - ANS Important documents such as taxes, court
documents.
What is restricted delivery? - ANS when you needed a specific person to sign for item
When do you need to fill out a 8105A? - ANS for money orders purchases in $3000 or more
and cashing of $10, 000 in a single day
When would you fill out a 8105B - ANS when a suspicious transaction has taken place
What kind of payment can the Post office take? - ANS Cash, credit/debit cards, money
orders, travelers checks, checks (personal and business)
What can you not purchase with a credit card? - ANS Money orders, payment to DOS for
passports employee debt, trust funds, etc
What is the Max per Domestic money order? - ANS $1000
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
