Save
cmaa practice exam [ACTUAL EXAM] LATEST VERSION
[QUESTIONS AND ANSWERS] WITH PRACTICE EXAM
DETAILED AND VERIFIED FOR GUARANTEED PASS-
LATEST UPDATE 2025 GRADED A
which of the following actions is a medical administration assistant priority when pulling
daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially - CORRECT ANSWER review the appointment
schedule
a patient should sign which of the following forms in order to authorize payment directly
to the provider from a third party payer?
assignment of benefits
notice of privacy practices (NPP)
accept assignment
advance beneficiary notices - CORRECT ANSWER assignment of benefits
which of the following is an eligibility requirement for Medicaid?
over 65 years of age
low income
self-employed
veteran - CORRECT ANSWER low income
a patient calls to request that her immunization record be emailed to her. which of the
following actions should the medical administrative assistant take first?
document the information transfer in the patients record
fax, rather than email the record
bill for processing fee
check the patients file for written authorization - CORRECT ANSWER check the
patients file for written authorization
Using the Bcc option when sending an email message does which of the following?
,requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
protects the privacy of each recipients email address - CORRECT ANSWER protects
the privacy of each recipients email address
a patient submits $15 each time he receives treatment. the medical administrative
assistant should recognize this amount is applied to which of the following parts of the
patients insurance payments?
coinsurance
copayment
deductible
premium - CORRECT ANSWER copayment
a medical administrative assistant receives a call from a father requesting to speak to a
clinical staff about the correct dosage of medication for his infant. which of the following
information is necessary for the assistant to obtain when taking a phone message from
this caller?
date of birth of the caller
name of the callers primary care provider
insurance id number
time of the call - CORRECT ANSWER time of the call
an established patient requests a routine physical examination during the providers
already scheduled week of vacation. which of the following statements made by the
medical administrative assistant is appropriate?
i will check with the provider to see if she can make adjustments to her schedule and let
you know
im sorry but your provider is going to be out of the country that week on vacation
your provider is unavailable during that time but i have a couple of times the following
week that might work
your provider isnt available during that time so i will go ahead and schedule you with
another provider in our office - CORRECT ANSWER your provider isnt available
during that time but i have a couple of times the following week that might work
a medical administrative assistant observes another office worker altering notes in a
patients record to justify medical necessity so that payment is made. what is this type of
action considered?
negligence
fraud
auditing
unbundling - CORRECT ANSWER fraud
, which of the following information should the medical administrative assistant include on
a claim form?
OPIM -other potental infectious materials
OIG - office of inspector general
NPI - national provider identification
COD - collect on delivery - CORRECT ANSWER NPI - national provider identification
insurance policies contain which of the following provisions to avoid overlapping
payments?
assignment of benefits
remittance advice
explanation of benefits
coordination of benefits - CORRECT ANSWER coordination of benefits
which of the following of insurance plans was developed to provide affordable,
comprehensive, prepaid health care to policyholders?
health savings account
point of service plan
preferred provider organization
health maintenance organization - HMO - CORRECT ANSWER health maintenance
organization - HMO
a patient reports a breach of confidentiality to a medical administrative assistant. the
assistant should direct the patient to which of the following resources first?
office of inspector general
provider
office manager
office for civil rights - CORRECT ANSWER office manager
when a hazard is present in a facility that is not specifically addressed by OSHA which
of the following applies?
the employer must use the guidelines from the most applicable existing standard
the employer should purchase personal protective equipment
the employees are covered by the general duty clause
the employer must submit a new standard for OSHA review - CORRECT ANSWER
the employees are covered by general duty clause
which of the following documents identifies what procedures are allowed if a patient
becomes unable to communicate medical decisions?
subpoena
cmaa practice exam [ACTUAL EXAM] LATEST VERSION
[QUESTIONS AND ANSWERS] WITH PRACTICE EXAM
DETAILED AND VERIFIED FOR GUARANTEED PASS-
LATEST UPDATE 2025 GRADED A
which of the following actions is a medical administration assistant priority when pulling
daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially - CORRECT ANSWER review the appointment
schedule
a patient should sign which of the following forms in order to authorize payment directly
to the provider from a third party payer?
assignment of benefits
notice of privacy practices (NPP)
accept assignment
advance beneficiary notices - CORRECT ANSWER assignment of benefits
which of the following is an eligibility requirement for Medicaid?
over 65 years of age
low income
self-employed
veteran - CORRECT ANSWER low income
a patient calls to request that her immunization record be emailed to her. which of the
following actions should the medical administrative assistant take first?
document the information transfer in the patients record
fax, rather than email the record
bill for processing fee
check the patients file for written authorization - CORRECT ANSWER check the
patients file for written authorization
Using the Bcc option when sending an email message does which of the following?
,requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
protects the privacy of each recipients email address - CORRECT ANSWER protects
the privacy of each recipients email address
a patient submits $15 each time he receives treatment. the medical administrative
assistant should recognize this amount is applied to which of the following parts of the
patients insurance payments?
coinsurance
copayment
deductible
premium - CORRECT ANSWER copayment
a medical administrative assistant receives a call from a father requesting to speak to a
clinical staff about the correct dosage of medication for his infant. which of the following
information is necessary for the assistant to obtain when taking a phone message from
this caller?
date of birth of the caller
name of the callers primary care provider
insurance id number
time of the call - CORRECT ANSWER time of the call
an established patient requests a routine physical examination during the providers
already scheduled week of vacation. which of the following statements made by the
medical administrative assistant is appropriate?
i will check with the provider to see if she can make adjustments to her schedule and let
you know
im sorry but your provider is going to be out of the country that week on vacation
your provider is unavailable during that time but i have a couple of times the following
week that might work
your provider isnt available during that time so i will go ahead and schedule you with
another provider in our office - CORRECT ANSWER your provider isnt available
during that time but i have a couple of times the following week that might work
a medical administrative assistant observes another office worker altering notes in a
patients record to justify medical necessity so that payment is made. what is this type of
action considered?
negligence
fraud
auditing
unbundling - CORRECT ANSWER fraud
, which of the following information should the medical administrative assistant include on
a claim form?
OPIM -other potental infectious materials
OIG - office of inspector general
NPI - national provider identification
COD - collect on delivery - CORRECT ANSWER NPI - national provider identification
insurance policies contain which of the following provisions to avoid overlapping
payments?
assignment of benefits
remittance advice
explanation of benefits
coordination of benefits - CORRECT ANSWER coordination of benefits
which of the following of insurance plans was developed to provide affordable,
comprehensive, prepaid health care to policyholders?
health savings account
point of service plan
preferred provider organization
health maintenance organization - HMO - CORRECT ANSWER health maintenance
organization - HMO
a patient reports a breach of confidentiality to a medical administrative assistant. the
assistant should direct the patient to which of the following resources first?
office of inspector general
provider
office manager
office for civil rights - CORRECT ANSWER office manager
when a hazard is present in a facility that is not specifically addressed by OSHA which
of the following applies?
the employer must use the guidelines from the most applicable existing standard
the employer should purchase personal protective equipment
the employees are covered by the general duty clause
the employer must submit a new standard for OSHA review - CORRECT ANSWER
the employees are covered by general duty clause
which of the following documents identifies what procedures are allowed if a patient
becomes unable to communicate medical decisions?
subpoena
