HRMT FINAL EXAM 2025 QUESTIONS
AND ANSWERS
Stereotype - ANS A group identified as members of a minority is seated in a server station.
The server complains that members of this group are poor tippers. What is this belief referred
to as ?
Focus on the issue, not personalities - ANS How should a manager address a diverse work
environment when employee conflicts arise ?
Model expected behavior - ANS What can a manager do to foster positive cross-cultural
interactions ?
Safety check for evaluating decisions b/f implementation - ANS Purpose of having an
organizational code of ethics
Organizing - ANS Determining how and by who works tasks
Maximize employee retention - ANS Advantage to becoming an "employer of choice"
Democratic - ANS Leadership approach encourages employees to participate in decision-
making process
influencing others - ANS Leadership factor referred to as gaining employees cooperation w/
caring acts,using persuasion to convince employees
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, Autocratic - ANS Which leadership style is considered the best approach for managing
inexperienced who must learn proper procedure?
Local labor market realities - ANS A restaurant located in a small rural town reopened as an
upscale sushi establishment. Encountered trouble finding trained sushi chefs. What did the
restaurant fail to consider?
Yes. The ad contains discriminatory language in reference to gender + implication of student
age. - ANS Problems w/ the following job posting: "Waitress wanted for high-volume sports
bar near campus. Perfect for co-eds."
It provides a foundation for evaluation of candidates - ANS How does a well-written job
description assist in the applicant screening process?
16.7% - ANS The cafe had 7 of the average 42 employees in their workforce terminate last
year. What was the employee turnover rate?
Tells the correct way to perform a task to best ensure that performance standards have been
met. - ANS What is a benefit of a task breakdown
Yes; but it must be fair to all and law must be followed in administration - ANS Is it legal to
require an applicant to submit to a drug test as part of the hiring process?
Make adjustments or modifications to enable people w/ disabilities to eperform the essential
functions of the job - ANS What must an employer do to provide reasonable accomodations
under the ADA
Performance Standard - ANS What refers to specifying the required quality and quantity
outputs that define the correct way to perform a task
Duties - ANS Which component of the job description refers to what a person in this
postition does?
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AND ANSWERS
Stereotype - ANS A group identified as members of a minority is seated in a server station.
The server complains that members of this group are poor tippers. What is this belief referred
to as ?
Focus on the issue, not personalities - ANS How should a manager address a diverse work
environment when employee conflicts arise ?
Model expected behavior - ANS What can a manager do to foster positive cross-cultural
interactions ?
Safety check for evaluating decisions b/f implementation - ANS Purpose of having an
organizational code of ethics
Organizing - ANS Determining how and by who works tasks
Maximize employee retention - ANS Advantage to becoming an "employer of choice"
Democratic - ANS Leadership approach encourages employees to participate in decision-
making process
influencing others - ANS Leadership factor referred to as gaining employees cooperation w/
caring acts,using persuasion to convince employees
1 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
, Autocratic - ANS Which leadership style is considered the best approach for managing
inexperienced who must learn proper procedure?
Local labor market realities - ANS A restaurant located in a small rural town reopened as an
upscale sushi establishment. Encountered trouble finding trained sushi chefs. What did the
restaurant fail to consider?
Yes. The ad contains discriminatory language in reference to gender + implication of student
age. - ANS Problems w/ the following job posting: "Waitress wanted for high-volume sports
bar near campus. Perfect for co-eds."
It provides a foundation for evaluation of candidates - ANS How does a well-written job
description assist in the applicant screening process?
16.7% - ANS The cafe had 7 of the average 42 employees in their workforce terminate last
year. What was the employee turnover rate?
Tells the correct way to perform a task to best ensure that performance standards have been
met. - ANS What is a benefit of a task breakdown
Yes; but it must be fair to all and law must be followed in administration - ANS Is it legal to
require an applicant to submit to a drug test as part of the hiring process?
Make adjustments or modifications to enable people w/ disabilities to eperform the essential
functions of the job - ANS What must an employer do to provide reasonable accomodations
under the ADA
Performance Standard - ANS What refers to specifying the required quality and quantity
outputs that define the correct way to perform a task
Duties - ANS Which component of the job description refers to what a person in this
postition does?
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
