In business, an example of a protected class would be the spotted owl, whose habitat loggers and the
paper industry may not disturb. - AnswersFALSE
Performance appraisals are used most often to make decisions about pay raises, training needs, and
advancement opportunities. - AnswersTRUE
The NLRB defines the bargaining unit as employees who are eligible to vote and who will be represented
by a particular union if it is certified. - AnswersTRUE
Arbitration is the process of settling a labor-management dispute with a binding decision. -
AnswersTRUE
Since the development of affirmative action programs, companies no longer require physical
examinations as part of the selection process. - AnswersFALSE
The selection interview is designed to test an applicant's communication ability and motivation. -
AnswersTRUE
A study of the tasks required to do a job well is called a job analysis. - AnswersTRUE
Unemployment compensation pays employees for lost work time caused by work-related injuries. -
AnswersFALSE
Recruitment is the attempt to find and attract qualified applicants in the external labor market. -
AnswersTRUE
Collective bargaining is the process of making a binding decision in labor negotiations. - AnswersFALSE
Which of the following is a type of on-the-job training? - Answersapprenticeship
Programmed instruction: - Answersis a self-paced, highly structured training method
Which of the following is NOT one of the main activities for a human resource manager? -
Answerscoordinating marketing and production activities
Employers set up _____ to expand job opportunities for women and minorities. - Answersaffirmative
action programs
In an organization with a unionized labor force, the shop steward: - Answersrepresents union members
in complaints to management
Jon Schwartz is an electrical engineer. He works as a temporary worker for a contracting company that
builds germ-free rooms for university researchers. While he likes the extra income, he would much
rather stay home and work on the novel he is writing. His wife earns a six-figure income so money is not
an issue. Schwartz is an example of a(n): - Answerscontingent worker