WELLCARE ACT MASTERY EXAM 2025. ACTUAL EXAM
QUESTIONS AND ANSWERS. RECENT UPDATE.
Enrollment applications must be received by Wellcare no later than
calendar day(s) following receipt from the beneficiary. – correct
answer 1
Which elements are available as part of Wellcare's Sales Support
model? - CORRECT ANS >>All of these
Low-Income Subsidy (LIS), which is often referred to as Extra Help,
reduces all Part D plan premiums - CORRECT ANS >>False
Prior to completing the enrollment form, broker/agents should always
confirm the beneficiary's primary care provider (PCP) and/or
specialists - CORRECT ANS >>True
,At the end of this course, there will be a Mastery Exam. Agents must
achieve a passing score of 85% or higher to successfully complete this
course - CORRECT ANS >>True
Brokers/Agents may be investigated after being suspected of
noncompliant activity reported through a - CORRECT ANS >>Complaint
Tracking Module (CTM)
Grievance
Secret Shop Finding
A broker/agent who has never had any verbal warnings cannot be
issued a Corrective Action Plan. - CORRECT ANS >>False
Wellcare does not need to be informed of all marketing/sales events at
which plans or materials will be presented or distributed (formaland
informal). - CORRECT ANS >>False
Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless that is
, unavoidable because of local/regional or media use. - correct answer
True
CustomPoint sales material order dates will be posted on
Wellcare.com - CORRECT ANS >>False
The online Centene Workbench self-service portal enables you to -
correct answer All of these
The TPMO disclaimer must be used by any TPMO that sells plans on
behalf of more than one MA plan provider. The disclaimer must be: -
correct answer Included in any marketing materials, including print
materials and television advertisements developed, used, or
distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
QUESTIONS AND ANSWERS. RECENT UPDATE.
Enrollment applications must be received by Wellcare no later than
calendar day(s) following receipt from the beneficiary. – correct
answer 1
Which elements are available as part of Wellcare's Sales Support
model? - CORRECT ANS >>All of these
Low-Income Subsidy (LIS), which is often referred to as Extra Help,
reduces all Part D plan premiums - CORRECT ANS >>False
Prior to completing the enrollment form, broker/agents should always
confirm the beneficiary's primary care provider (PCP) and/or
specialists - CORRECT ANS >>True
,At the end of this course, there will be a Mastery Exam. Agents must
achieve a passing score of 85% or higher to successfully complete this
course - CORRECT ANS >>True
Brokers/Agents may be investigated after being suspected of
noncompliant activity reported through a - CORRECT ANS >>Complaint
Tracking Module (CTM)
Grievance
Secret Shop Finding
A broker/agent who has never had any verbal warnings cannot be
issued a Corrective Action Plan. - CORRECT ANS >>False
Wellcare does not need to be informed of all marketing/sales events at
which plans or materials will be presented or distributed (formaland
informal). - CORRECT ANS >>False
Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless that is
, unavoidable because of local/regional or media use. - correct answer
True
CustomPoint sales material order dates will be posted on
Wellcare.com - CORRECT ANS >>False
The online Centene Workbench self-service portal enables you to -
correct answer All of these
The TPMO disclaimer must be used by any TPMO that sells plans on
behalf of more than one MA plan provider. The disclaimer must be: -
correct answer Included in any marketing materials, including print
materials and television advertisements developed, used, or
distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
