UHC QUESTIONS AND ANSWERS
VERIFIED
Which of the following rules does not apply to agents staffing a UnitedHealthcare Medicare Store? -
Answer Educational event rules
Which of the following activities conducted at a marketing/sales event is not compliant? - Answer The
agent displayed materials for non-health related products
Which of the following is a purpose of conducting event observation and oversight? - Answer To ensure
consumers receive accurate and compliant information from agents.
Agent Santana has developed a relationship with Dr. Westberry, a Primary Care Physician contracted
with several Medicare Advantage Plans. Dr. Westberry is asked to attend a formal marketing/sales event
conducted by Agent Santana. Which of Dr. Westberry's actions is non-compliant? - Answer Offers blood
pressure screenings as consumers wait for the event to begin
At an informal marketing/sales event, which of the following activities is not permitted? - Answer
Approaching consumers as they pass by your booth/kiosk/table
Which of the following is not required when conducting a marketing/sales event? - Answer Providing
refreshments and giveaways
Paul is setting up a marketing/sales event at a community center where he is going to discuss
UnitedHealthcare Medicare Advantage plans. He has placed a UnitedHealthcare logo pen ($3 value),
Clarity Guide, and an Enrollment Guide at each seat. What, if anything, has Paul done wrong? - Answer
Paul has done nothing wrong. The giveaway is under the $15 nominal value and he is providing
approved marketing and plan-specific material.
Janine is conducting a marketing/sales event in a senior center cafeteria. The cafeteria generally
provides a dinner meal from 5pm to 6pm. Can Janine conduct her marketing/sales meeting in the
cafeteria between 5pm and 6pm? - Answer No, she can conduct an event that ends no later than 5pm or
wait until after 6pm.
VERIFIED
Which of the following rules does not apply to agents staffing a UnitedHealthcare Medicare Store? -
Answer Educational event rules
Which of the following activities conducted at a marketing/sales event is not compliant? - Answer The
agent displayed materials for non-health related products
Which of the following is a purpose of conducting event observation and oversight? - Answer To ensure
consumers receive accurate and compliant information from agents.
Agent Santana has developed a relationship with Dr. Westberry, a Primary Care Physician contracted
with several Medicare Advantage Plans. Dr. Westberry is asked to attend a formal marketing/sales event
conducted by Agent Santana. Which of Dr. Westberry's actions is non-compliant? - Answer Offers blood
pressure screenings as consumers wait for the event to begin
At an informal marketing/sales event, which of the following activities is not permitted? - Answer
Approaching consumers as they pass by your booth/kiosk/table
Which of the following is not required when conducting a marketing/sales event? - Answer Providing
refreshments and giveaways
Paul is setting up a marketing/sales event at a community center where he is going to discuss
UnitedHealthcare Medicare Advantage plans. He has placed a UnitedHealthcare logo pen ($3 value),
Clarity Guide, and an Enrollment Guide at each seat. What, if anything, has Paul done wrong? - Answer
Paul has done nothing wrong. The giveaway is under the $15 nominal value and he is providing
approved marketing and plan-specific material.
Janine is conducting a marketing/sales event in a senior center cafeteria. The cafeteria generally
provides a dinner meal from 5pm to 6pm. Can Janine conduct her marketing/sales meeting in the
cafeteria between 5pm and 6pm? - Answer No, she can conduct an event that ends no later than 5pm or
wait until after 6pm.
