INS3705 ASSIGNMENT 2 2025 (Answer Guide)

INS3705 ASSIGNMENT 2 2025 (Answer Guide) Question 1 1. Introduction In the current digital economy, organisations must continually evolve their knowledge management (KM) strategies to maintain competitiveness and deliver effective services. Bemums Engineering Corporation, a medium-sized enterprise in the City of Bloom, has acknowledged the significance of KM and adopted multiple approaches including communities of practice, artificial intelligence, and continuous learning. This section provides an in-depth review of the corporation’s KM practices, the economic characteristics of its environment, justification for initiating a knowledge audit, and the role of artificial intelligence in the KM process. 1.1 Current State of Knowledge Management at Bemums Engineering Corporation Strengths Bemums Corporation exhibits several strengths in its KM practices: • Knowledge Discovery and Sharing: The company has integrated systems to discover, identify, create, acquire, and share knowledge, which aligns with best KM practices (Dalkir, 2017). • Culture of Knowledge Sharing: A focus on communities of practice promotes social learning and employee engagement in knowledge exchange (Wenger, 1998). • Continuous Learning: The presence of extensive training programs demonstrates the company’s commitment to developing employee capabilities. Weaknesses Despite these strengths, the corporation faces notable challenges: • Knowledge Retention Risks: The impending retirement of senior engineers threatens the loss of tacit knowledge, which is difficult to document or replace (Nonaka & Takeuchi, 1995). • High Staff Turnover: With employees staying a maximum of two years, the company suffers from a lack of long-term knowledge continuity and institutional memory. • Limited Institutionalisation: While AI tools have been adopted, their integration may not yet be fully institutionalised across all levels. Strategies to Overcome Challenges To mitigate these weaknesses, the following strategies are proposed: 1. Knowledge Retention Programs