INS3705
ASSIGNMENT 2
2025 (Answer
Guide)
QUESTIONS WITH 100%
VERIFIED AND
CERTIFIED ANSWERS.
,1|Page
INS3705 ASSIGNMENT 2 2025 (Answer Guide)
VERIFIED AND CERTIFIED ANSWERS. WRITTEN IN REQUIRED FORMAT AND WITHIN
GIVEN GUIDELINES. IT IS GOOD TO USE AS A GUIDE AND FOR REFERENCE, NEVER
PLAGARIZE. Thank you and success in your academics.
UNISA, 2025
Contents
Question 1 .................................................................................................................................................. 3
1. Introduction ......................................................................................................................................... 3
1.1 Current State of Knowledge Management at Bemums Engineering Corporation ................. 3
Strengths ............................................................................................................................................. 3
Weaknesses........................................................................................................................................ 3
Strategies to Overcome Challenges................................................................................................ 4
1.2 Characteristics and Key Pillars of the Economy at City of Bloom ............................................ 4
Key Characteristics ............................................................................................................................ 4
Key Pillars ............................................................................................................................................ 5
1.3 Purpose and Procedure of Conducting a Knowledge Audit...................................................... 5
Purpose................................................................................................................................................ 5
Procedures of a Knowledge Audit ................................................................................................... 6
1.4 Importance and Application of Artificial Intelligence (AI) in Knowledge Management .......... 6
Applications of AI in Four KM Processes ....................................................................................... 7
Conclusion ............................................................................................................................................... 7
References .............................................................................................................................................. 7
QUESTION 2: INFORMATION MANAGEMENT FUNCTIONS AND ROLES AT CLEAN AIR
FUND ....................................................................................................................................................... 8
2.1 Information Manager Functions at Different Levels ............................................................... 8
2.2 Roles and Responsibilities of an Information Manager at Clean Air Fund ....................... 10
Conclusion ............................................................................................................................................. 12
References ............................................................................................................................................ 12
QUESTION 3: NONAKA’S KNOWLEDGE CREATION AND THE CONCEPT OF “BA” AT
PINE COMPANY LTD ......................................................................................................................... 12
Introduction........................................................................................................................................ 12
, 2|Page
3.1 Nonaka and Takeuchi’s SECI Model and the Role of “Ba” ................................................. 13
a) Socialisation – Tacit to Tacit ...................................................................................................... 13
b) Externalisation – Tacit to Explicit .............................................................................................. 14
c) Combination – Explicit to Explicit .............................................................................................. 14
d) Internalisation – Explicit to Tacit ................................................................................................ 14
Integration of SECI and Ba for Organisational Learning ............................................................ 15
Conclusion ......................................................................................................................................... 15
References ............................................................................................................................................ 15
QUESTION 4: BECOMING A KNOWLEDGE-INTENSIVE ORGANISATION LIKE LONG
RICH COMPANY ................................................................................................................................. 16
Introduction........................................................................................................................................ 16
4.1 Concept That Best Describes Long Rich Company ............................................................. 16
4.2 Five Disciplines That Foster Knowledge-Intensive Organisations ..................................... 17
Conclusion ......................................................................................................................................... 19
References ............................................................................................................................................ 19
ASSIGNMENT 2
2025 (Answer
Guide)
QUESTIONS WITH 100%
VERIFIED AND
CERTIFIED ANSWERS.
,1|Page
INS3705 ASSIGNMENT 2 2025 (Answer Guide)
VERIFIED AND CERTIFIED ANSWERS. WRITTEN IN REQUIRED FORMAT AND WITHIN
GIVEN GUIDELINES. IT IS GOOD TO USE AS A GUIDE AND FOR REFERENCE, NEVER
PLAGARIZE. Thank you and success in your academics.
UNISA, 2025
Contents
Question 1 .................................................................................................................................................. 3
1. Introduction ......................................................................................................................................... 3
1.1 Current State of Knowledge Management at Bemums Engineering Corporation ................. 3
Strengths ............................................................................................................................................. 3
Weaknesses........................................................................................................................................ 3
Strategies to Overcome Challenges................................................................................................ 4
1.2 Characteristics and Key Pillars of the Economy at City of Bloom ............................................ 4
Key Characteristics ............................................................................................................................ 4
Key Pillars ............................................................................................................................................ 5
1.3 Purpose and Procedure of Conducting a Knowledge Audit...................................................... 5
Purpose................................................................................................................................................ 5
Procedures of a Knowledge Audit ................................................................................................... 6
1.4 Importance and Application of Artificial Intelligence (AI) in Knowledge Management .......... 6
Applications of AI in Four KM Processes ....................................................................................... 7
Conclusion ............................................................................................................................................... 7
References .............................................................................................................................................. 7
QUESTION 2: INFORMATION MANAGEMENT FUNCTIONS AND ROLES AT CLEAN AIR
FUND ....................................................................................................................................................... 8
2.1 Information Manager Functions at Different Levels ............................................................... 8
2.2 Roles and Responsibilities of an Information Manager at Clean Air Fund ....................... 10
Conclusion ............................................................................................................................................. 12
References ............................................................................................................................................ 12
QUESTION 3: NONAKA’S KNOWLEDGE CREATION AND THE CONCEPT OF “BA” AT
PINE COMPANY LTD ......................................................................................................................... 12
Introduction........................................................................................................................................ 12
, 2|Page
3.1 Nonaka and Takeuchi’s SECI Model and the Role of “Ba” ................................................. 13
a) Socialisation – Tacit to Tacit ...................................................................................................... 13
b) Externalisation – Tacit to Explicit .............................................................................................. 14
c) Combination – Explicit to Explicit .............................................................................................. 14
d) Internalisation – Explicit to Tacit ................................................................................................ 14
Integration of SECI and Ba for Organisational Learning ............................................................ 15
Conclusion ......................................................................................................................................... 15
References ............................................................................................................................................ 15
QUESTION 4: BECOMING A KNOWLEDGE-INTENSIVE ORGANISATION LIKE LONG
RICH COMPANY ................................................................................................................................. 16
Introduction........................................................................................................................................ 16
4.1 Concept That Best Describes Long Rich Company ............................................................. 16
4.2 Five Disciplines That Foster Knowledge-Intensive Organisations ..................................... 17
Conclusion ......................................................................................................................................... 19
References ............................................................................................................................................ 19
