What is the primary purpose of knowledge monitoring?
a. Create a knowledge quality index.
b. Ensure that the process is being followed
c. Identify and eliminate redundancy
d. Improve the skills of the analysts - Correct Answer ✔️✔️d
(Improve the skills of the analysts)
What are three key components of the visibility matrix?
a. Audience, Knowledge State, Access Rights
b. Audience, Knowledge State, Reuse Counter
c. Audience, Reuse Counter, Access Rights
d. Knowledge State, Reuse Counter, Access Rights - Correct Answer
✔️✔️a (Audience, Knowledge State, Access Rights)
, Which KCS role is responsible for monitoring processes and mentoring
people?
a. KCS Candidate
b. KCS Coach
c. KCS Manager
d. KCS Publisher - Correct Answer ✔️✔️b (KCS Coach)
Which KCS role is responsible for providing the vision, objectives, and
resources?
a. KCS Council
b. KCS Manager
c. Management
d. Sponsor - Correct Answer ✔️✔️d (Sponsor)
Which KCS role is limited to using existing articles, flagging articles as
necessary, and adding new articles?