BUSMHR 2000 COMPREHENSIVE EXAM 2025/2026
QUESTIONS WITH SOLUTIONS RATED A+
✔✔Deal-oriented cultures - ✔✔managers focus on the task at hand and prefer getting
down to business
✔✔relationship-oriented cultures - ✔✔managers put more value on relationships with
people
✔✔Ethnocentric Orientation - ✔✔using our own culture as the standard for judging
other cultures
✔✔Polycentric Orientation - ✔✔a host-country mindset in which the manager develops
a strong attachment to the country in which he or she conducts business.
✔✔Geocentric Orientation - ✔✔global mindset through which the manager can
understand a business or market without regard to country boundaries.
✔✔self-reference criterion - ✔✔the tendency to view other cultures through the lens of
your own culture
✔✔critical incident analysis - ✔✔method for analyzing awkward situations in cross-
cultural encounters.
✔✔Ethics - ✔✔moral principles and values that govern the behavior of people, firms,
and governments regarding right and wrong.
✔✔Corporate social responsibility CSR - ✔✔manner of operating a business that meets
or exceeds the ethical, legal, commercial, and public expectations of customers,
shareholders, employees, and communities.
✔✔sustainability - ✔✔meeting humanity's needs without harming future generations
✔✔corporate governance - ✔✔the system of procedures and processes by which
corporations are managed, directed and controlled.
✔✔Ethical dilemma - ✔✔problem that involves two or more possible solutions, none of
which resolves the situation in a morally satisfactory manner.
✔✔Relativism - ✔✔belief that ethical truths are not absolute but differ from group to
group
✔✔Normativism - ✔✔belief that ethical behavioral standards are universal and global
firms should seek to uphold them.
, ✔✔Ethical challenges in International business - ✔✔corruption, bribery, harmful work
environment, unethical business practices, harmful global sourcing, illicit products and
marketing, intellectual property infringement.
✔✔corruption - ✔✔practice of obtaining power, personal gain, or influence through
illegitimate means.
✔✔Intellectual property - ✔✔ideas or works that individuals or firms create. trademarks,
copyrights, patents.
✔✔workplace CSR - ✔✔focuses on the firms employees and implies a thoughtful
approach to diversity, recruitment, salary, safety, health, and working conditions
✔✔Marketplace CSR - ✔✔emphasizes interactions with customers, competitors,
suppliers, and distributors and appropriate behavior regarding product development,
marketing, and advertisements.
✔✔Environment CST - ✔✔refers to the firm's activities to minimize or eliminate the
creation of pollutants as well as efforts to improve the natural environment
✔✔Community CSR - ✔✔accounts for the firms activates aimed at benefiting the
community and society
✔✔Code of ethics - ✔✔document that describes the values and expectations that guide
decisions making by all employees in the firm.
✔✔Code of conduct - ✔✔document that translates the code of ethics into specific rules
regarding behaviors and practices .
✔✔Utilitarian Approach - ✔✔guided by what will result in the greatest good for the
greatest number of people
✔✔Rights approach - ✔✔A decision-making method based on using moral principles
that least infringe on the entitlements of others
✔✔fairness approach - ✔✔An ethical action treats all humans equally, or if unequally,
then fairly, based on some defensible standard.
✔✔common good approach - ✔✔An ethical action is the one that best serves the
community as a whole and is important to the welfare of everyone, not just some
members.
QUESTIONS WITH SOLUTIONS RATED A+
✔✔Deal-oriented cultures - ✔✔managers focus on the task at hand and prefer getting
down to business
✔✔relationship-oriented cultures - ✔✔managers put more value on relationships with
people
✔✔Ethnocentric Orientation - ✔✔using our own culture as the standard for judging
other cultures
✔✔Polycentric Orientation - ✔✔a host-country mindset in which the manager develops
a strong attachment to the country in which he or she conducts business.
✔✔Geocentric Orientation - ✔✔global mindset through which the manager can
understand a business or market without regard to country boundaries.
✔✔self-reference criterion - ✔✔the tendency to view other cultures through the lens of
your own culture
✔✔critical incident analysis - ✔✔method for analyzing awkward situations in cross-
cultural encounters.
✔✔Ethics - ✔✔moral principles and values that govern the behavior of people, firms,
and governments regarding right and wrong.
✔✔Corporate social responsibility CSR - ✔✔manner of operating a business that meets
or exceeds the ethical, legal, commercial, and public expectations of customers,
shareholders, employees, and communities.
✔✔sustainability - ✔✔meeting humanity's needs without harming future generations
✔✔corporate governance - ✔✔the system of procedures and processes by which
corporations are managed, directed and controlled.
✔✔Ethical dilemma - ✔✔problem that involves two or more possible solutions, none of
which resolves the situation in a morally satisfactory manner.
✔✔Relativism - ✔✔belief that ethical truths are not absolute but differ from group to
group
✔✔Normativism - ✔✔belief that ethical behavioral standards are universal and global
firms should seek to uphold them.
, ✔✔Ethical challenges in International business - ✔✔corruption, bribery, harmful work
environment, unethical business practices, harmful global sourcing, illicit products and
marketing, intellectual property infringement.
✔✔corruption - ✔✔practice of obtaining power, personal gain, or influence through
illegitimate means.
✔✔Intellectual property - ✔✔ideas or works that individuals or firms create. trademarks,
copyrights, patents.
✔✔workplace CSR - ✔✔focuses on the firms employees and implies a thoughtful
approach to diversity, recruitment, salary, safety, health, and working conditions
✔✔Marketplace CSR - ✔✔emphasizes interactions with customers, competitors,
suppliers, and distributors and appropriate behavior regarding product development,
marketing, and advertisements.
✔✔Environment CST - ✔✔refers to the firm's activities to minimize or eliminate the
creation of pollutants as well as efforts to improve the natural environment
✔✔Community CSR - ✔✔accounts for the firms activates aimed at benefiting the
community and society
✔✔Code of ethics - ✔✔document that describes the values and expectations that guide
decisions making by all employees in the firm.
✔✔Code of conduct - ✔✔document that translates the code of ethics into specific rules
regarding behaviors and practices .
✔✔Utilitarian Approach - ✔✔guided by what will result in the greatest good for the
greatest number of people
✔✔Rights approach - ✔✔A decision-making method based on using moral principles
that least infringe on the entitlements of others
✔✔fairness approach - ✔✔An ethical action treats all humans equally, or if unequally,
then fairly, based on some defensible standard.
✔✔common good approach - ✔✔An ethical action is the one that best serves the
community as a whole and is important to the welfare of everyone, not just some
members.
