Veteran Service Officer (VSO) Test Questions with
Answers Graded A
VBM - ANSWER -Veterans Benefit Manual
When can the VA deny a claim? -
ANSWER -If the weight of the evidence is
An Advocates 1st Rule? - ANSWER -Do no (more than half) against the claim
harm
Duty to Assist - ANSWER -VA has the duty
What document is required to represent a to assist claimants who submit a reasonably
Veteran? - ANSWER -Power of possible claim in developing evidence to support
Attorney(POA) their claims
Can there be more than one POA active at any What helps makes an advocates claim
given time? - ANSWER -No, there cannot successful - ANSWER -Present reasons
be more than one POA active at the same time why the benefit should be granted and cite
appropriate statues and regulations using the
VA's adjudication procedures manual (M21-
BVA - ANSWER -Board of Veterans 1MR).
Appeals
M21-1MR - ANSWER -VA's Adjudication
How many regional offices are there nationally? - Procedures Manual
ANSWER -58
What are the 3 elements of a disability
VA has a duel role when it comes to claims, compensation claim? - ANSWER -1.
those are? - ANSWER -Be a friend to the Veteran must currently suffer a disability or have
Veterans but also be a guardian of the tax payer suffered from disability since the claim was filed
2. Must be some incident in service that could
have caused the condition and 3. There must be
How can a claimant reopen a case filed by the some way of linking that current condition to that
VA as "final?" - ANSWER -By presenting incident.
new and material evidence
3 Departments of the VA - ANSWER -
Veterans Benefits Administration (VBA),
What is new evidence? - ANSWER -
Veterans Health Administration (VHA), Central
Evidence that has not already been submitted to
VA Office (VACO): national Cemetery, General
the VA
Counsel, Office of Inspector General.
What is material evidence? - ANSWER -
DRO - ANSWER -Decision Review Officer
Evidence that helps prove a previously unproven
fact
Answers Graded A
VBM - ANSWER -Veterans Benefit Manual
When can the VA deny a claim? -
ANSWER -If the weight of the evidence is
An Advocates 1st Rule? - ANSWER -Do no (more than half) against the claim
harm
Duty to Assist - ANSWER -VA has the duty
What document is required to represent a to assist claimants who submit a reasonably
Veteran? - ANSWER -Power of possible claim in developing evidence to support
Attorney(POA) their claims
Can there be more than one POA active at any What helps makes an advocates claim
given time? - ANSWER -No, there cannot successful - ANSWER -Present reasons
be more than one POA active at the same time why the benefit should be granted and cite
appropriate statues and regulations using the
VA's adjudication procedures manual (M21-
BVA - ANSWER -Board of Veterans 1MR).
Appeals
M21-1MR - ANSWER -VA's Adjudication
How many regional offices are there nationally? - Procedures Manual
ANSWER -58
What are the 3 elements of a disability
VA has a duel role when it comes to claims, compensation claim? - ANSWER -1.
those are? - ANSWER -Be a friend to the Veteran must currently suffer a disability or have
Veterans but also be a guardian of the tax payer suffered from disability since the claim was filed
2. Must be some incident in service that could
have caused the condition and 3. There must be
How can a claimant reopen a case filed by the some way of linking that current condition to that
VA as "final?" - ANSWER -By presenting incident.
new and material evidence
3 Departments of the VA - ANSWER -
Veterans Benefits Administration (VBA),
What is new evidence? - ANSWER -
Veterans Health Administration (VHA), Central
Evidence that has not already been submitted to
VA Office (VACO): national Cemetery, General
the VA
Counsel, Office of Inspector General.
What is material evidence? - ANSWER -
DRO - ANSWER -Decision Review Officer
Evidence that helps prove a previously unproven
fact
