HRIR 3021 EXAM 1 ACTUAL QUESTIONS AND ANSWERS
human resources - CORRECT ANSWER✅✅concerned with the modern day management of people. this
includes compensation, training, recruitment, selection, teamwork, and safety
pre-industrial revolution conditions - CORRECT ANSWER✅✅autonomy
self-management
flexible work hours
work at home in small groups
household income
post-industrial revolution conditions - CORRECT ANSWER✅✅no autonomy
no self-management
inflexible work hours
commute to large, noisy workplace
individual income
industrial revolution managers thought workers were... - CORRECT ANSWER✅✅replaceable
wanted to avoid work
would take advantage
needed to be controlled
Triangle factory fire - CORRECT ANSWER✅✅(1911) 146 women killed while locked into the burning
building (brought attention to poor working conditions)
made unionizing legal and easier
first hr departments in the US - CORRECT ANSWER✅✅1900 - BF Goodrich - addressed labor concerns
1902 - National Cash Register Company (this managed to defeat unionization and handled grievances,
etc.)
, point of early HR - CORRECT ANSWER✅✅a place to handle worker/management issues, and helped
companies avoid unionization
hawthorne studies - CORRECT ANSWER✅✅studies conducted during the 1920s and 1930s that
suggested the importance of the informal organization
scientific management - CORRECT ANSWER✅✅the application of scientific principles to increase
efficiency in the workplace
human relations movement - CORRECT ANSWER✅✅proposed that better human relations could
increase worker productivity
mental attitudes, proper superivsion, and informal social relationships experienced in a gorup were key
to productivity and job satisfaction
theory x - CORRECT ANSWER✅✅assumes that workers are basically lazy, error-prone, and extrinsically
motivated by money and, thus, should be directed from above.
theory y - CORRECT ANSWER✅✅assumes that, given challenge and freedom, workers are motivated to
achieve self-esteem and to demonstrate their competence and creativity.
strategic management - CORRECT ANSWER✅✅a process that involves managers from all parts of the
organization in the formulation and the implementation of strategies and strategic goals
systems theory - CORRECT ANSWER✅✅a theory stating that an organization is a managed system that
changes inputs into outputs
situational leadership - CORRECT ANSWER✅✅a theory that argues that the most effective leadership
style varies according to leader-member relations, the nominal leader's power, and the task structure
human resources - CORRECT ANSWER✅✅concerned with the modern day management of people. this
includes compensation, training, recruitment, selection, teamwork, and safety
pre-industrial revolution conditions - CORRECT ANSWER✅✅autonomy
self-management
flexible work hours
work at home in small groups
household income
post-industrial revolution conditions - CORRECT ANSWER✅✅no autonomy
no self-management
inflexible work hours
commute to large, noisy workplace
individual income
industrial revolution managers thought workers were... - CORRECT ANSWER✅✅replaceable
wanted to avoid work
would take advantage
needed to be controlled
Triangle factory fire - CORRECT ANSWER✅✅(1911) 146 women killed while locked into the burning
building (brought attention to poor working conditions)
made unionizing legal and easier
first hr departments in the US - CORRECT ANSWER✅✅1900 - BF Goodrich - addressed labor concerns
1902 - National Cash Register Company (this managed to defeat unionization and handled grievances,
etc.)
, point of early HR - CORRECT ANSWER✅✅a place to handle worker/management issues, and helped
companies avoid unionization
hawthorne studies - CORRECT ANSWER✅✅studies conducted during the 1920s and 1930s that
suggested the importance of the informal organization
scientific management - CORRECT ANSWER✅✅the application of scientific principles to increase
efficiency in the workplace
human relations movement - CORRECT ANSWER✅✅proposed that better human relations could
increase worker productivity
mental attitudes, proper superivsion, and informal social relationships experienced in a gorup were key
to productivity and job satisfaction
theory x - CORRECT ANSWER✅✅assumes that workers are basically lazy, error-prone, and extrinsically
motivated by money and, thus, should be directed from above.
theory y - CORRECT ANSWER✅✅assumes that, given challenge and freedom, workers are motivated to
achieve self-esteem and to demonstrate their competence and creativity.
strategic management - CORRECT ANSWER✅✅a process that involves managers from all parts of the
organization in the formulation and the implementation of strategies and strategic goals
systems theory - CORRECT ANSWER✅✅a theory stating that an organization is a managed system that
changes inputs into outputs
situational leadership - CORRECT ANSWER✅✅a theory that argues that the most effective leadership
style varies according to leader-member relations, the nominal leader's power, and the task structure
