Alabama adjuster exam pt 2 Exam Questions and Answers
(verified answers) 739 Questions 2024/2025 RATED A+
Define:19Claimant19-
19CORRECT19ANSWERS1919191919191919A19person19or19entity19that19requests19indemnification
19for19losses19under19the19terms19of19an19insurance19policy
Define:19Adjuster19-
19CORRECT19ANSWERS1919191919191919Person19who19investigates,19evaluates,19and19negotiat
es19claims19arising19under19insurance19contracts
Define:19Adjusting19-
19CORRECT19ANSWERS1919191919191919The19process19of19comparing19a19claimant's19losses19
to19the19promises19made19in19an19insurance19policy
Define:19Staff19adjuster19-
19CORRECT19ANSWERS1919191919191919Salaried19employee19of19an19adjuster
Define:19Independent19adjuster19-19CORRECT19ANSWERS1919191919191919Self-
employed,19contracts19with19insurers19or19bureaus,19paid19by19schedule,19or19time19+19expens
e
Define:19Public19adjuster19-
19CORRECT19ANSWERS1919191919191919Hired19by19the19insured,19usually19paid19commission
Define:19Emergency19adjuster19-
19CORRECT19ANSWERS1919191919191919Temporarily19licensed19to19service19the19many19claims
19arising19from19catastrophes
After19Jerry19pulled19the19fire19alarm,19the19indoor19sprinkler19system19came19on19and19floode
d19the19offices19at19Elliot19Designs,19causing19thousands19of19dollars19in19damage.19Elliot19De
signs19filed19a19claim19with19KLM19Insurance,19who19dispatched19Chrystal19to19investigate19an
d19process19the19claim.19Who19is19the19claimant19in19this19scenario?
A.19KLM19Insurance
B.19Jerry
,C.19Chrystal
D.19Elliot19Designs19-19CORRECT19ANSWERS1919191919191919D.19Elliot19Designs
After19a19storm19demolished19Greg's19house,19his19insurance19company19sent19an19adjuster19
out19to19adjust19his19claim.19After19investigating19Greg's19claim,19the19adjuster19offered19him19
a19settlement19which19Greg19felt19was19too19low.19Not19knowing19much19about19property19insu
rance,19Greg19wans19a19second19opinion19to19make19sure19he19is19receiving19what19he19deser
ves.19Who19might19Greg19hire19to19help19him19with19negotiating19a19fair19settlement?
A.19An19independent19adjuster
B.19An19insurance19adjuster
C.19A19staff19adjuster
D.19A19public19adjuster19-19CORRECT19ANSWERS1919191919191919D.19A19public19adjuster
A19severe19storm19rages19through19Oklahoma19City,19with19tornados19causing19multiple19squar
e19miles19worth19of19damage.19All19the19licensed19adjusters19in19the19area19are19already19occ
upied19or19deployed19to19the19scene.19Who19can19the19insurance19commissioner19look19to19for
19temporary19help19resolving19the19rest19of19the19claims19from19this19storm?
A.19Staff19adjusters
B.19Emergency19adjusters
C.19Independent19adjusters
D.19Public19adjusters19-19CORRECT19ANSWERS1919191919191919B.19Emergency19adjusters
What19is19the19title19of19the19insurance19professional19who19processes19claims19for19compens
ation?
A.19Insurance19adjuster
B.19Insurance19salesman
C.19Insurance19broker
D.19Insurance19agent19-19CORRECT19ANSWERS1919191919191919A.19Insurance19adjuster
,Jane19is19a19salaried19employee19of19XYZ19Insurance.19Working19out19of19a19regional19office,1
9Jane19is19sent19to19deal19with19some19of19the19most19difficult19claims19in19her19area.19What19
kind19of19adjuster19is19Jane?
A.19Emergency19adjuster
B.19Public19adjuster
C.19Staff19adjuster
D.19Independent19adjuster19-19CORRECT19ANSWERS1919191919191919C.19Staff19adjuster
What19kind19of19adjuster19represents19the19insured19rather19than19the19insurer?
A.19Public19adjuster
B.19Emergency19adjuster
C.19Independent19adjuster
D.19Staff19adjuster19-19CORRECT19ANSWERS1919191919191919A.19Public19adjuster
What19do19you19call19a19self-
employed19adjuster19who19works19as19a19contractor19for19insurers19or19claims-
handling19companies?
A.19Public19adjuster
B.19Emergency19adjuster
C.19Independent19adjuster
D.19Staff19adjuster19-19CORRECT19ANSWERS1919191919191919C.19Independent19adjuster
Define:19Fiduciary19agent19-
19CORRECT19ANSWERS1919191919191919The19adjuster19acts19on19behalf19of19principal19and19
must19protect19the19principal's19interests
Define:19The19power19to19bind19-
19CORRECT19ANSWERS1919191919191919The19principal19may19have19to19honor19the19adjuster's
19decisions,19even19when19made19in19error
, Define:19Report19to19the19principal19-
19CORRECT19ANSWERS1919191919191919The19adjuster19must19give19the19principal19detailed19in
formation19on19how19each19claim19is19going
What19are19the19319types19of19adjuster19reports?19-
19CORRECT19ANSWERS1919191919191919Preliminary
Interim
Final
What19is19included19in19a19preliminary19report?19-
19CORRECT19ANSWERS1919191919191919Initial19investigation19results,19timeline19of19claim,19initi
al19claim19reserve
What19is19included19in19a19final19report?19-
19CORRECT19ANSWERS1919191919191919Full19details19of19claim19investigation,19evidence,19los
s19totals,19and19final19claim19resolution
What19is19included19in19an19interim19report?19-
19CORRECT19ANSWERS1919191919191919Update19on19progress19of19claim19due19at19set19interv
als
An19adjuster19who19acts19as19a19fiduciary19agent19for19an19insurer19must:
A.19Represent19the19policyholder19in19her19interactions19with19the19insurer
B.19Be19a19salaried19employee19of19that19insurer
C.19Have19authority19granted19by19the19insurer19through19a19contract
D.19Deal19with19the19insurer's19lawyer19instead19of19directly19with19the19insurer19-
19CORRECT19ANSWERS1919191919191919C.19Have19authority19granted19by19the19insurer19throu
gh19a19contract
In19which19report19to19the19principal19would19an19adjuster19include19all19witness19statements19
and19other19supporting19evidence,19in19addition19to19the19total19settlement19amount?
A.19Final19report
(verified answers) 739 Questions 2024/2025 RATED A+
Define:19Claimant19-
19CORRECT19ANSWERS1919191919191919A19person19or19entity19that19requests19indemnification
19for19losses19under19the19terms19of19an19insurance19policy
Define:19Adjuster19-
19CORRECT19ANSWERS1919191919191919Person19who19investigates,19evaluates,19and19negotiat
es19claims19arising19under19insurance19contracts
Define:19Adjusting19-
19CORRECT19ANSWERS1919191919191919The19process19of19comparing19a19claimant's19losses19
to19the19promises19made19in19an19insurance19policy
Define:19Staff19adjuster19-
19CORRECT19ANSWERS1919191919191919Salaried19employee19of19an19adjuster
Define:19Independent19adjuster19-19CORRECT19ANSWERS1919191919191919Self-
employed,19contracts19with19insurers19or19bureaus,19paid19by19schedule,19or19time19+19expens
e
Define:19Public19adjuster19-
19CORRECT19ANSWERS1919191919191919Hired19by19the19insured,19usually19paid19commission
Define:19Emergency19adjuster19-
19CORRECT19ANSWERS1919191919191919Temporarily19licensed19to19service19the19many19claims
19arising19from19catastrophes
After19Jerry19pulled19the19fire19alarm,19the19indoor19sprinkler19system19came19on19and19floode
d19the19offices19at19Elliot19Designs,19causing19thousands19of19dollars19in19damage.19Elliot19De
signs19filed19a19claim19with19KLM19Insurance,19who19dispatched19Chrystal19to19investigate19an
d19process19the19claim.19Who19is19the19claimant19in19this19scenario?
A.19KLM19Insurance
B.19Jerry
,C.19Chrystal
D.19Elliot19Designs19-19CORRECT19ANSWERS1919191919191919D.19Elliot19Designs
After19a19storm19demolished19Greg's19house,19his19insurance19company19sent19an19adjuster19
out19to19adjust19his19claim.19After19investigating19Greg's19claim,19the19adjuster19offered19him19
a19settlement19which19Greg19felt19was19too19low.19Not19knowing19much19about19property19insu
rance,19Greg19wans19a19second19opinion19to19make19sure19he19is19receiving19what19he19deser
ves.19Who19might19Greg19hire19to19help19him19with19negotiating19a19fair19settlement?
A.19An19independent19adjuster
B.19An19insurance19adjuster
C.19A19staff19adjuster
D.19A19public19adjuster19-19CORRECT19ANSWERS1919191919191919D.19A19public19adjuster
A19severe19storm19rages19through19Oklahoma19City,19with19tornados19causing19multiple19squar
e19miles19worth19of19damage.19All19the19licensed19adjusters19in19the19area19are19already19occ
upied19or19deployed19to19the19scene.19Who19can19the19insurance19commissioner19look19to19for
19temporary19help19resolving19the19rest19of19the19claims19from19this19storm?
A.19Staff19adjusters
B.19Emergency19adjusters
C.19Independent19adjusters
D.19Public19adjusters19-19CORRECT19ANSWERS1919191919191919B.19Emergency19adjusters
What19is19the19title19of19the19insurance19professional19who19processes19claims19for19compens
ation?
A.19Insurance19adjuster
B.19Insurance19salesman
C.19Insurance19broker
D.19Insurance19agent19-19CORRECT19ANSWERS1919191919191919A.19Insurance19adjuster
,Jane19is19a19salaried19employee19of19XYZ19Insurance.19Working19out19of19a19regional19office,1
9Jane19is19sent19to19deal19with19some19of19the19most19difficult19claims19in19her19area.19What19
kind19of19adjuster19is19Jane?
A.19Emergency19adjuster
B.19Public19adjuster
C.19Staff19adjuster
D.19Independent19adjuster19-19CORRECT19ANSWERS1919191919191919C.19Staff19adjuster
What19kind19of19adjuster19represents19the19insured19rather19than19the19insurer?
A.19Public19adjuster
B.19Emergency19adjuster
C.19Independent19adjuster
D.19Staff19adjuster19-19CORRECT19ANSWERS1919191919191919A.19Public19adjuster
What19do19you19call19a19self-
employed19adjuster19who19works19as19a19contractor19for19insurers19or19claims-
handling19companies?
A.19Public19adjuster
B.19Emergency19adjuster
C.19Independent19adjuster
D.19Staff19adjuster19-19CORRECT19ANSWERS1919191919191919C.19Independent19adjuster
Define:19Fiduciary19agent19-
19CORRECT19ANSWERS1919191919191919The19adjuster19acts19on19behalf19of19principal19and19
must19protect19the19principal's19interests
Define:19The19power19to19bind19-
19CORRECT19ANSWERS1919191919191919The19principal19may19have19to19honor19the19adjuster's
19decisions,19even19when19made19in19error
, Define:19Report19to19the19principal19-
19CORRECT19ANSWERS1919191919191919The19adjuster19must19give19the19principal19detailed19in
formation19on19how19each19claim19is19going
What19are19the19319types19of19adjuster19reports?19-
19CORRECT19ANSWERS1919191919191919Preliminary
Interim
Final
What19is19included19in19a19preliminary19report?19-
19CORRECT19ANSWERS1919191919191919Initial19investigation19results,19timeline19of19claim,19initi
al19claim19reserve
What19is19included19in19a19final19report?19-
19CORRECT19ANSWERS1919191919191919Full19details19of19claim19investigation,19evidence,19los
s19totals,19and19final19claim19resolution
What19is19included19in19an19interim19report?19-
19CORRECT19ANSWERS1919191919191919Update19on19progress19of19claim19due19at19set19interv
als
An19adjuster19who19acts19as19a19fiduciary19agent19for19an19insurer19must:
A.19Represent19the19policyholder19in19her19interactions19with19the19insurer
B.19Be19a19salaried19employee19of19that19insurer
C.19Have19authority19granted19by19the19insurer19through19a19contract
D.19Deal19with19the19insurer's19lawyer19instead19of19directly19with19the19insurer19-
19CORRECT19ANSWERS1919191919191919C.19Have19authority19granted19by19the19insurer19throu
gh19a19contract
In19which19report19to19the19principal19would19an19adjuster19include19all19witness19statements19
and19other19supporting19evidence,19in19addition19to19the19total19settlement19amount?
A.19Final19report