ISDS 351 EXAM 1 csuf UPDATED Exam
Questions and CORRECT Answers
Which of the following types of clouds is integrated through networking and is composed of
both private and public clouds? - CORRECT ANSWER - Hybrid Cloud
Identify the goal of a service-level agreement: - CORRECT ANSWER - To manage
expectations between customer and service provider by creating a common understanding about
services, priorities, and responsibilities
A(n) _____ in an outsourcing agreement defines the conditions under which either party may
exit the outsourcing relationship. - CORRECT ANSWER - termination clause
_____ allows people to capture and record scheduled meetings and events. - CORRECT
ANSWER - Calendaring software
Which of the following is a recommended approach for data backup? - CORRECT
ANSWER - Use online databases to update and backup the data
A ____ defines the people and procedures required to ensure timely and orderly resumption of an
organization's essential, time-sensitive processes with minimal interruption. - CORRECT
ANSWER - Business Continuity Plan
In the ___ step of the Plan-Do-Check-Act model, the results of a change are measured. -
CORRECT ANSWER - Check
Which of the following is a collaboration tool used by organizations to keep visitors informed
about developments associated with the organization? - CORRECT ANSWER - An
electronic bulletin board
,The ability of IT systems to manage themselves and adapt to changes in the computing
environment, business policies, and operating objectives is known as: - CORRECT
ANSWER - autonomic computing
____ is the replication and hosting of physical or virtual servers and other necessary hardware
and software by a third-party service provider to deliver information technology services in the
event of a disaster. - CORRECT ANSWER - Disaster recovery as a Service (DraaS)
In the Plan-Do-Check-Act model, identify the step that requires the improvement team to
identify its target improvement area. - CORRECT ANSWER - The Do step
Which of the following best describes the AAA priority business function of a firm? -
CORRECT ANSWER - This business function is extremely critical to the operation of the
firm and cannot be unavailable for more than a few minutes without causing severe problems.
Which of the following if the benefit of a corporate wiki? - CORRECT ANSWER - It
reduces the amount of email traffic within a company.
Which of the following is true about public cloud computing? - CORRECT ANSWER -
It's less secure.
___ is a communications system that fully integrates data, text, voice, and video into a single
solution that includes instant messaging, calendaring, presence information, and video
conferencing. - CORRECT ANSWER - Unified communications
___ is essential for any process that involves the handling of financial transactions so that fraud
requires the collusion of two or more parties. - CORRECT ANSWER - Separation of
duties
Interest in corporate governance has grown due to ____ scandals. - CORRECT
ANSWER - accounting
,___ is a public cloud computing approach that provides users with a computing platform, which
includes an operating system, a programming language execution environment, database
services, and a Web server. - CORRECT ANSWER - Platform as a service
An organization's ____ and board of directors are responsible for governance. - CORRECT
ANSWER - executives
A____ is a form of Web conferencing that uses streaming media technologies to broadcast video
and/or audio over the Internet from a single content sources to many listeners or viewers
simultaneously. - CORRECT ANSWER - Webcast
____ is an arrangement in which one company contracts with another organization to provide
services that could be provided by company employees. - CORRECT ANSWER -
Outsourcing
____ provides users with the ability to see a colleague's availability status, whether the person is
out of office, busy, or available. - CORRECT ANSWER - Presence Information
The core business process of a locomotive firm is designing engines. It outsources the production
of automobile bodies and several of its parts to different organizations in South Africa and South
Asia. Which of the following could be the most appropriate reason for the locomotives firm to
outsource? - CORRECT ANSWER - o focus on the firm's main operations
Which of the following cloud computing technologies separates a physical computing device
into one or more devices, each of which can be easily used and managed to perform tasks? -
CORRECT ANSWER - Virtualization
___ provides valuable customer benefits, is hard for competitors to imitate, has a direct impact
on the organization's customers, is a major cost driver, is essential for providing services, and
can be leveraged widely across many products and markets. - CORRECT ANSWER -A
core business process
, Which of the following is the effort made by an ordinarily prudent party to avoid harm to another
party? - CORRECT ANSWER - Due diligence
Which of the following software delivery approaches provides users remote access to software as
a Web-based service? - CORRECT ANSWER - Software as a service
A ___ is a business model in which the core product is given away without charge to a large
group of users while the premium version of the product is sold to a smaller fraction of the
overall user base. - CORRECT ANSWER - freemium model
Which of the following is true of corporate wikis? - CORRECT ANSWER - They are easy
to link to useful information systems such as phone books.
____ is used primarily in a synchronous communications mode, with both parties sending and
receiving messages in real time. - CORRECT ANSWER - Instant messaging
A____ is an area hosted by a Web server in which project members and colleagues can share
documents, models, photos, and other forms of information to keep each other current on the
status of projects or topics of common interest. - CORRECT ANSWER - shared
workspace
Information technology _____ is a framework that ensures that information technology decisions
are made while taking into account the goals and objectives of the business. - CORRECT
ANSWER - governance
Which of the following is true about outsourcing? - CORRECT ANSWER - Organizations
outsource to improve their focus on core operations
When the people of an organization doing the work for another organization are located in
another country, the arrangement is called ____ - CORRECT ANSWER - offshore
outsourcing
Questions and CORRECT Answers
Which of the following types of clouds is integrated through networking and is composed of
both private and public clouds? - CORRECT ANSWER - Hybrid Cloud
Identify the goal of a service-level agreement: - CORRECT ANSWER - To manage
expectations between customer and service provider by creating a common understanding about
services, priorities, and responsibilities
A(n) _____ in an outsourcing agreement defines the conditions under which either party may
exit the outsourcing relationship. - CORRECT ANSWER - termination clause
_____ allows people to capture and record scheduled meetings and events. - CORRECT
ANSWER - Calendaring software
Which of the following is a recommended approach for data backup? - CORRECT
ANSWER - Use online databases to update and backup the data
A ____ defines the people and procedures required to ensure timely and orderly resumption of an
organization's essential, time-sensitive processes with minimal interruption. - CORRECT
ANSWER - Business Continuity Plan
In the ___ step of the Plan-Do-Check-Act model, the results of a change are measured. -
CORRECT ANSWER - Check
Which of the following is a collaboration tool used by organizations to keep visitors informed
about developments associated with the organization? - CORRECT ANSWER - An
electronic bulletin board
,The ability of IT systems to manage themselves and adapt to changes in the computing
environment, business policies, and operating objectives is known as: - CORRECT
ANSWER - autonomic computing
____ is the replication and hosting of physical or virtual servers and other necessary hardware
and software by a third-party service provider to deliver information technology services in the
event of a disaster. - CORRECT ANSWER - Disaster recovery as a Service (DraaS)
In the Plan-Do-Check-Act model, identify the step that requires the improvement team to
identify its target improvement area. - CORRECT ANSWER - The Do step
Which of the following best describes the AAA priority business function of a firm? -
CORRECT ANSWER - This business function is extremely critical to the operation of the
firm and cannot be unavailable for more than a few minutes without causing severe problems.
Which of the following if the benefit of a corporate wiki? - CORRECT ANSWER - It
reduces the amount of email traffic within a company.
Which of the following is true about public cloud computing? - CORRECT ANSWER -
It's less secure.
___ is a communications system that fully integrates data, text, voice, and video into a single
solution that includes instant messaging, calendaring, presence information, and video
conferencing. - CORRECT ANSWER - Unified communications
___ is essential for any process that involves the handling of financial transactions so that fraud
requires the collusion of two or more parties. - CORRECT ANSWER - Separation of
duties
Interest in corporate governance has grown due to ____ scandals. - CORRECT
ANSWER - accounting
,___ is a public cloud computing approach that provides users with a computing platform, which
includes an operating system, a programming language execution environment, database
services, and a Web server. - CORRECT ANSWER - Platform as a service
An organization's ____ and board of directors are responsible for governance. - CORRECT
ANSWER - executives
A____ is a form of Web conferencing that uses streaming media technologies to broadcast video
and/or audio over the Internet from a single content sources to many listeners or viewers
simultaneously. - CORRECT ANSWER - Webcast
____ is an arrangement in which one company contracts with another organization to provide
services that could be provided by company employees. - CORRECT ANSWER -
Outsourcing
____ provides users with the ability to see a colleague's availability status, whether the person is
out of office, busy, or available. - CORRECT ANSWER - Presence Information
The core business process of a locomotive firm is designing engines. It outsources the production
of automobile bodies and several of its parts to different organizations in South Africa and South
Asia. Which of the following could be the most appropriate reason for the locomotives firm to
outsource? - CORRECT ANSWER - o focus on the firm's main operations
Which of the following cloud computing technologies separates a physical computing device
into one or more devices, each of which can be easily used and managed to perform tasks? -
CORRECT ANSWER - Virtualization
___ provides valuable customer benefits, is hard for competitors to imitate, has a direct impact
on the organization's customers, is a major cost driver, is essential for providing services, and
can be leveraged widely across many products and markets. - CORRECT ANSWER -A
core business process
, Which of the following is the effort made by an ordinarily prudent party to avoid harm to another
party? - CORRECT ANSWER - Due diligence
Which of the following software delivery approaches provides users remote access to software as
a Web-based service? - CORRECT ANSWER - Software as a service
A ___ is a business model in which the core product is given away without charge to a large
group of users while the premium version of the product is sold to a smaller fraction of the
overall user base. - CORRECT ANSWER - freemium model
Which of the following is true of corporate wikis? - CORRECT ANSWER - They are easy
to link to useful information systems such as phone books.
____ is used primarily in a synchronous communications mode, with both parties sending and
receiving messages in real time. - CORRECT ANSWER - Instant messaging
A____ is an area hosted by a Web server in which project members and colleagues can share
documents, models, photos, and other forms of information to keep each other current on the
status of projects or topics of common interest. - CORRECT ANSWER - shared
workspace
Information technology _____ is a framework that ensures that information technology decisions
are made while taking into account the goals and objectives of the business. - CORRECT
ANSWER - governance
Which of the following is true about outsourcing? - CORRECT ANSWER - Organizations
outsource to improve their focus on core operations
When the people of an organization doing the work for another organization are located in
another country, the arrangement is called ____ - CORRECT ANSWER - offshore
outsourcing
