ISDS351 Exam 1 Study Guide UPDATED
ACTUAL Exam Questions and CORRECT
Answers
Data packet - CORRECT ANSWER - how computers communicate, send data packets, it
is a unit of data made into a single package that travels along a network path.
Motherboard - CORRECT ANSWER - a hub that houses all computer hardware
components
CPU (Central processing unit) - CORRECT ANSWER - process data from programs on
your computer (gigahertz CHz)
CPU Cooler - CORRECT ANSWER - cooler can be either air cooled by traditional fan or
liquid (more $) cooled via radiator.
HDD (Hard disk drive) - CORRECT ANSWER - responsible for storing permanent and
temporary data, have physical spinning magnetic platters where binary is stored on them
SSD (Solid state drive) - CORRECT ANSWER - responsible for storing permanent and
temporary data, no moving components and store data by using flash memory chips. Faster than
HDD
GPU (Graphics processing unit) - CORRECT ANSWER - dedicated card for processing
graphics data, needed for high end gaming or video editing
RAM (Random access memory) - CORRECT ANSWER - primary role is to temporarily
store on the fly info created by programs and makes data immediately accessible
PSU (Power supply unit) - CORRECT ANSWER - the point where power enters your
system from an external power source and then allocated by the motherboard to a component.
,NIC (Network interface card) - CORRECT ANSWER - dedicated card to connect
computer to a network, needed for internet connection, usually comes pre built on motherboards
now
OS (Operating systems) - CORRECT ANSWER - Microsoft Windows (traditional), Mac
OSX (easy to use), Linux (Open source, free to use, customize?)
Internet - CORRECT ANSWER - a globally connected network system facilitating
worldwide communication and access to data resources through diff networks.
World Wide Web - CORRECT ANSWER - one of the services communicated over the
internet.
Change Management Continuum Model - CORRECT ANSWER - describes key activities
needed to build commitment for change, offers roadmap to guide management actions at each
stage of introducing a new system
Decision Support System (DSS) - CORRECT ANSWER - employs analytics models to
help users gain insights into a problem situation, examine alternative solutions, recommend
appropriate course of action
Diffusion of Innovation Theory - CORRECT ANSWER - explains how a new idea or
product gains acceptance and diffuses in an organization. Adoption of any innovation does not
happen all at once for all the members of a targeted population (E.M. Rogers)
Enterprise IT - CORRECT ANSWER - info systems used to define interactions among
employees &/or with external customers, suppliers, & other business partners. (Ex. transaction
processing, enterprise systems, interorganizational systems)
Enterprise Systems - CORRECT ANSWER - support an organization's operation and
planning functions. Enable the sharing of the info across all business functions & levels of mgmt.
Types: enterprise resource planning, customer relationship mgmt, product life cycle mgmt
, Group IT - CORRECT ANSWER - Info systems that improve communications and
support collaboration among members of a workgroup (Ex. Web conferencing, webinar, wiki)
Information System - CORRECT ANSWER - enable a firm to meet fundamental
objectives (Ex. inc revenue, reducing costs, improving decision making, good customer service)
Information technology (IT) - CORRECT ANSWER - all tools that capture, store, process,
exchange, and use info (Ex. computer hardware, software, neworks, databases)
Interorganizational information system - CORRECT ANSWER - support the flow of data
among orgs. to achieve shared goals, expedite the flow of materials & payments, compatible
technologies must be used)
IT infrastructure - CORRECT ANSWER - organization's defined set of IT hardware,
software, & networks
IT organization - CORRECT ANSWER - staff of people to plan, implement, operate, and
support IT
Online learning system - CORRECT ANSWER - encompass a # of computer-enhanced
learning techniques
Personal IT - CORRECT ANSWER - info systems that improve the productivity of
individual users in performing stand alone tasks (personal productivity software: word, excel,
etc)
Transaction processing system (TPS) - CORRECT ANSWER - captures data from
company transactions & other events, updates the firm's records which are in electronic files or
databases
ACTUAL Exam Questions and CORRECT
Answers
Data packet - CORRECT ANSWER - how computers communicate, send data packets, it
is a unit of data made into a single package that travels along a network path.
Motherboard - CORRECT ANSWER - a hub that houses all computer hardware
components
CPU (Central processing unit) - CORRECT ANSWER - process data from programs on
your computer (gigahertz CHz)
CPU Cooler - CORRECT ANSWER - cooler can be either air cooled by traditional fan or
liquid (more $) cooled via radiator.
HDD (Hard disk drive) - CORRECT ANSWER - responsible for storing permanent and
temporary data, have physical spinning magnetic platters where binary is stored on them
SSD (Solid state drive) - CORRECT ANSWER - responsible for storing permanent and
temporary data, no moving components and store data by using flash memory chips. Faster than
HDD
GPU (Graphics processing unit) - CORRECT ANSWER - dedicated card for processing
graphics data, needed for high end gaming or video editing
RAM (Random access memory) - CORRECT ANSWER - primary role is to temporarily
store on the fly info created by programs and makes data immediately accessible
PSU (Power supply unit) - CORRECT ANSWER - the point where power enters your
system from an external power source and then allocated by the motherboard to a component.
,NIC (Network interface card) - CORRECT ANSWER - dedicated card to connect
computer to a network, needed for internet connection, usually comes pre built on motherboards
now
OS (Operating systems) - CORRECT ANSWER - Microsoft Windows (traditional), Mac
OSX (easy to use), Linux (Open source, free to use, customize?)
Internet - CORRECT ANSWER - a globally connected network system facilitating
worldwide communication and access to data resources through diff networks.
World Wide Web - CORRECT ANSWER - one of the services communicated over the
internet.
Change Management Continuum Model - CORRECT ANSWER - describes key activities
needed to build commitment for change, offers roadmap to guide management actions at each
stage of introducing a new system
Decision Support System (DSS) - CORRECT ANSWER - employs analytics models to
help users gain insights into a problem situation, examine alternative solutions, recommend
appropriate course of action
Diffusion of Innovation Theory - CORRECT ANSWER - explains how a new idea or
product gains acceptance and diffuses in an organization. Adoption of any innovation does not
happen all at once for all the members of a targeted population (E.M. Rogers)
Enterprise IT - CORRECT ANSWER - info systems used to define interactions among
employees &/or with external customers, suppliers, & other business partners. (Ex. transaction
processing, enterprise systems, interorganizational systems)
Enterprise Systems - CORRECT ANSWER - support an organization's operation and
planning functions. Enable the sharing of the info across all business functions & levels of mgmt.
Types: enterprise resource planning, customer relationship mgmt, product life cycle mgmt
, Group IT - CORRECT ANSWER - Info systems that improve communications and
support collaboration among members of a workgroup (Ex. Web conferencing, webinar, wiki)
Information System - CORRECT ANSWER - enable a firm to meet fundamental
objectives (Ex. inc revenue, reducing costs, improving decision making, good customer service)
Information technology (IT) - CORRECT ANSWER - all tools that capture, store, process,
exchange, and use info (Ex. computer hardware, software, neworks, databases)
Interorganizational information system - CORRECT ANSWER - support the flow of data
among orgs. to achieve shared goals, expedite the flow of materials & payments, compatible
technologies must be used)
IT infrastructure - CORRECT ANSWER - organization's defined set of IT hardware,
software, & networks
IT organization - CORRECT ANSWER - staff of people to plan, implement, operate, and
support IT
Online learning system - CORRECT ANSWER - encompass a # of computer-enhanced
learning techniques
Personal IT - CORRECT ANSWER - info systems that improve the productivity of
individual users in performing stand alone tasks (personal productivity software: word, excel,
etc)
Transaction processing system (TPS) - CORRECT ANSWER - captures data from
company transactions & other events, updates the firm's records which are in electronic files or
databases
