Acknowledgment Ans✓✓✓ -engaged
-paying attention to the conversation and responding in time
ex. Email, give feedback on paper, disagreement but acknowledge their
position
adaptors/ manipulators Ans✓✓✓ anything that your doing that is
unintentional
distracting from what your trying to communicate
ex. twirling hair or sniffing _has nothing to do with anything
Adaptors/manipulators Ans✓✓✓ -Anything that your doing that is
unintentional, unconsciously
Distracting from what your trying to communicate
Ex. twirling hair or sniffing
Has nothing to do with anything
,Advising Ans✓✓✓ offering a solution
ambiguous messages Ans✓✓✓ messages with multiple meanings
Someone gives us a response like maybe and you don't know if that's a
yes or no
Ambush Listening Ans✓✓✓ -looking for information to use against you
-like a lawyer, they are trying to force you into lying/giving up
information
Analyzing Ans✓✓✓ interpreting information
Assertion Ans✓✓✓ compromise, collaboration
Attending Ans✓✓✓ involving yourself in a conversation or specific
sounds
Characteristics of Nonverbal Communication (5) Ans✓✓✓ -nonverbal
communication is necessary
-all behavior has communicative value
, -it is culturally bound
-it is primarily relational
-it is ambiguous
Ex. crossing your arms - people wonder if there's something wrong
chronemics Ans✓✓✓ how we study time
Climate Ans✓✓✓ emotional tone of a relationship
Climates are formed... Ans✓✓✓ verbal and nonverbal messages (can be
either confirming or disconfirming)
confirming Ans✓✓✓ respect
Conflict Ans✓✓✓ an expressed struggle between at least two
interdependent parties who perceive incompatible goals, scarce rewards,
and interference from the other party in achieving their goals
Conflict occurs when... Ans✓✓✓ people who depend on each other have
different views, interests, values, responsibilities or objectives and
perceive their differences as incompatible
Defensive Listening Ans✓✓✓ -preparing a response to protect oneself