WGU D356 Human Resource Technology | Full Study
Guide | 2025 Update | with complete solution.
What is a 360° appraisal?
a system where employee performance is rated by managers, peers, subordinates, and
the employee
What is an ability test
a standardized test of personal skills
What is acquiring talent?
the process of hiring new employees
What is a psychological contract?
employee's beliefs about the reciprocal obligations and promises between them and
their organizations
What is psychological safety?
a feeling that refers to mitigating the anxiety people feel whenever they are asked to do
something different or new
What are pull systems?
procedures of making information available to managers so that they can access any of it
at a point in time when it will be most useful for their decision making
What are push systems?
push communications channels, such as e-mails, actively push information and analyses
to the attention of managers
What are push systems used for?
information that is time critical or of which the manager is unaware
What are push systems excellent for?
getting information to decision makers
,What is a questionnaire?
a set of question to collect data
What is ransomware?
malware that locks access until a ransom is paid
What is rapid e-Learning (REL)?
swift delivery of tailored e-learning content
What is a realistic culture preview?
preview of an organization's culture
What is a realistic job preview?
preview of positive and negative job attributes
What is a recognition award?
reward for specific performance achievements
What is a recruiting- and screening- oriented website?
website for recruitment and initial screening
What is recruitment?
process of identifying and attracting qualified people
What is reengineering?
see business process reengineering
What is refreezing?
final phase in Lewin's change model
What is relational eHRM?
use of eHRM to support core HRM processes
What is reliability?
extent to which a system is available and accurate
What is repatriation
process of returning employees to their country
What is a retention bonus?
,incentive to retain employees for a certain period
What is a return on investment (ROI)?
measurement of profitability from an investment
What is a risk assessment?
evaluation of potential risks and their impact
two-tier (client-server) architecture
divides a business application into client and server tiers
What is a root cause analysis?
process of identifying the underlying cause of a problem
What is a database?
a structured collection of data
What is software testing?
validating the accuracy and correctness of software code
What is a speeded test?
a selection test with a time limit
What is scientific management?
a management theory that applies engineering and science principles to improve
workflows and efficiency in production
Who are TCNs?
employees of a multinational enterprise who are citizens of a country other than the
parent or host country
What is the Society for Human Resource Management (SHRM)?
the largest professional organization for HR practitioners and academics
What are selection procedures?
tools used by organizations to choose candidates or employees in hiring or promotion
decisions
What is executive management support?
the willingness of executive managers to provide resources and authority for project
success?
, What is a risk management plan?
plan to identify, assess, and mitigate risks
What is self-selection?
the choice of a potential applicant to apply or not apply for a position
transformational eHRM
use of eHRM to facilitate strategic decision making and change
Where are the database and mainstream parts of an application stored?
on a server
What is a role play?
simulation of real-life scenarios for learning purposes
What is a stealth virus?
a virus that hides in the operating system and appears as necessary files
What is the Sarbanes-Oxley Act (SOX)?
a 2002 U.S. law that increased accounting and finance independence and reporting
standards to protect investors from fraudulent accounting activities
What are security breaches?
illegal access to private data, services, networks, or devices by bypassing security
protections
What is selection ratio?
the number of candidates chosen for a job based on assessment divided by the number
of candidates assessed
What is a self-service portal?
a portal that allows employees to access and manage their own information
What is service-oriented architecture (SOA)?
a structure for organizing and utilizing distributed computing capabilities under
different ownership domains
What is a shared-service center (SSC)?
a centralized group that provides excellent service to internal customers at reduced costs
What is a short-term tactical strategy?
Guide | 2025 Update | with complete solution.
What is a 360° appraisal?
a system where employee performance is rated by managers, peers, subordinates, and
the employee
What is an ability test
a standardized test of personal skills
What is acquiring talent?
the process of hiring new employees
What is a psychological contract?
employee's beliefs about the reciprocal obligations and promises between them and
their organizations
What is psychological safety?
a feeling that refers to mitigating the anxiety people feel whenever they are asked to do
something different or new
What are pull systems?
procedures of making information available to managers so that they can access any of it
at a point in time when it will be most useful for their decision making
What are push systems?
push communications channels, such as e-mails, actively push information and analyses
to the attention of managers
What are push systems used for?
information that is time critical or of which the manager is unaware
What are push systems excellent for?
getting information to decision makers
,What is a questionnaire?
a set of question to collect data
What is ransomware?
malware that locks access until a ransom is paid
What is rapid e-Learning (REL)?
swift delivery of tailored e-learning content
What is a realistic culture preview?
preview of an organization's culture
What is a realistic job preview?
preview of positive and negative job attributes
What is a recognition award?
reward for specific performance achievements
What is a recruiting- and screening- oriented website?
website for recruitment and initial screening
What is recruitment?
process of identifying and attracting qualified people
What is reengineering?
see business process reengineering
What is refreezing?
final phase in Lewin's change model
What is relational eHRM?
use of eHRM to support core HRM processes
What is reliability?
extent to which a system is available and accurate
What is repatriation
process of returning employees to their country
What is a retention bonus?
,incentive to retain employees for a certain period
What is a return on investment (ROI)?
measurement of profitability from an investment
What is a risk assessment?
evaluation of potential risks and their impact
two-tier (client-server) architecture
divides a business application into client and server tiers
What is a root cause analysis?
process of identifying the underlying cause of a problem
What is a database?
a structured collection of data
What is software testing?
validating the accuracy and correctness of software code
What is a speeded test?
a selection test with a time limit
What is scientific management?
a management theory that applies engineering and science principles to improve
workflows and efficiency in production
Who are TCNs?
employees of a multinational enterprise who are citizens of a country other than the
parent or host country
What is the Society for Human Resource Management (SHRM)?
the largest professional organization for HR practitioners and academics
What are selection procedures?
tools used by organizations to choose candidates or employees in hiring or promotion
decisions
What is executive management support?
the willingness of executive managers to provide resources and authority for project
success?
, What is a risk management plan?
plan to identify, assess, and mitigate risks
What is self-selection?
the choice of a potential applicant to apply or not apply for a position
transformational eHRM
use of eHRM to facilitate strategic decision making and change
Where are the database and mainstream parts of an application stored?
on a server
What is a role play?
simulation of real-life scenarios for learning purposes
What is a stealth virus?
a virus that hides in the operating system and appears as necessary files
What is the Sarbanes-Oxley Act (SOX)?
a 2002 U.S. law that increased accounting and finance independence and reporting
standards to protect investors from fraudulent accounting activities
What are security breaches?
illegal access to private data, services, networks, or devices by bypassing security
protections
What is selection ratio?
the number of candidates chosen for a job based on assessment divided by the number
of candidates assessed
What is a self-service portal?
a portal that allows employees to access and manage their own information
What is service-oriented architecture (SOA)?
a structure for organizing and utilizing distributed computing capabilities under
different ownership domains
What is a shared-service center (SSC)?
a centralized group that provides excellent service to internal customers at reduced costs
What is a short-term tactical strategy?
