The Systems Metaphor correct answers Views organizations as complex organisms that must
interact with
their environment to survive
The Cultural Metaphor correct answers Takes an anthropological approach in understanding
organizations as
sites of interlinked beliefs, values, behaviors, and artifacts
Ludwig von Bertalanffy correct answers Interested in the study of "living
systems"
Argued that systems concepts could
be applied to a large number of fields in both the natural and social
sciences.
Systems Components correct answers the people and departments that
make up the organization.
Hierarchical Ordering Interdependence Permeability
Hierarchical correct answers A system is not simply an undifferentiated
set of parts thrown together.
System components are arranged in highly
complex ways that involve subsystems and
supersystems.
Interdependence correct answers The functioning of one
component of a system relies on other components of the system.
, Permeability correct answers The degree to which information
and materials to flow in and out
The degree of permeability varies
from system to system.
Some relatively closed; others
are extremely open.
All biological and social systems
require some degree of permeability to survive.
Refers to the system as a whole -
which must be open to its environment - and to the components within the system.
System Processes correct answers System "inputs" materials or
information from the environment through its permeable boundaries.
System then works on these
inputs with some kind of transformational process -
"throughput".
Finally, system returns the
transformed "output" to the
environment.
System Processes Feedback correct answers Negative/Corrective/Deviation-Reducing
Helps to maintain steady system functioning
Positive/Growth/Deviation-Amplifying Serves to change system functioning through growth
and development