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Six Sigma Black Belt - Fundamentals of
Lean Six Sigma Questions with Detailed
Verified Answers
Question:PDCA
Ans: (Plan, Do, Check, Act)
an iterative four-step management
method used for the control and
continuous improvement of processes
and products
(Deming Circle)
Question: TQM and ISO 9000
Ans: A management philosophy and a set of international standards designed
to assist international trade and help companies form efficient quality
systems.
Question: Baldrige Criteria for Performance Excellence
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Ans: A standard of excellence; guidelines for establishing and evaluating a
performance management function.
Question: Statistical Process Control (SPC)
Ans: A methodology for using control charts to monitor change.
Question: Quality Circles
Ans: A method of involving employees and their supervisors in process and
workflow improvement.
Question: Benchmarking
Ans: a process by which a company compares its performance with that of
high-performing organizations
Question: Re-engineering
Ans: the complete redesign of business structures and processes to improve
operations
Question: Six Sigma
Ans: a rigorous statistical analysis process that reduces defects in
manufacturing and service-related processes
Question: Balanced Scorecard
Six Sigma Black Belt - Fundamentals of
Lean Six Sigma Questions with Detailed
Verified Answers
Question:PDCA
Ans: (Plan, Do, Check, Act)
an iterative four-step management
method used for the control and
continuous improvement of processes
and products
(Deming Circle)
Question: TQM and ISO 9000
Ans: A management philosophy and a set of international standards designed
to assist international trade and help companies form efficient quality
systems.
Question: Baldrige Criteria for Performance Excellence
, Page | 2
Ans: A standard of excellence; guidelines for establishing and evaluating a
performance management function.
Question: Statistical Process Control (SPC)
Ans: A methodology for using control charts to monitor change.
Question: Quality Circles
Ans: A method of involving employees and their supervisors in process and
workflow improvement.
Question: Benchmarking
Ans: a process by which a company compares its performance with that of
high-performing organizations
Question: Re-engineering
Ans: the complete redesign of business structures and processes to improve
operations
Question: Six Sigma
Ans: a rigorous statistical analysis process that reduces defects in
manufacturing and service-related processes
Question: Balanced Scorecard