questions with accurate
answers
_______________ it is a field of study that investigates the impact of individuals
groups and structures have on behavior within organizations for the purpose of
applying such knowledge towards improving an organization effectiveness
a. organizational development
b. organizational behavior
c. people management correct answer B. Organizational behavior
5. Content theories include all of the following theories EXCEPT:
a) Maslow's hierarchy of needs theory.
b) Alderfer's ERG theory.
c) McClelland's acquired needs theory.
d) Herzberg's two-factor theory.
e) Locke and Latham's goal setting theory. correct answer e) Locke and Latham's
goal setting theory.
A committee of nurses tries to determine who should be charged with the
different workloads of the committee. In what stage of group development is this
committee?
a. Performing
b. Storming
c. Forming
,d. Norming correct answer b. Storming
In the storming stage, the members wrestle with roles and relationships. In the
forming stage, individuals assemble into a well-defined cluster. In the norming
stage, the group defines its goals and rules of behavior. In the performing stage,
members agree on basic purposes and activities and carry out the work.
A key finding of the Locke and Latham goal-setting research is that __________.
a) difficult goals lead to higher performance than "do your best" or easy goals
b) difficult goals frustrate workers
c) performance is higher with easy goals
d) specific goals lead to lower performance
e) subconscious goals and conscious goals are not linked correct answer a)
difficult goals lead to higher performance than "do your best" or easy goals
Those given specific, challenging goals outperformed those who were given vague
goals
feedback is essential in goal-setting
A nurse manager says, "One of our nurses was injured in a car accident. I know
you will want to help by picking up one or more of her shifts as she recovers." This
nurse is using which leadership style?
a. Transactional
b. Quantum
c. Transformational
,d. Servant correct answer C. Transformational
Transformational leaders appeal to the individual's better selves. A transactional
leader would emphasize the reward associated with picking up the shift. The
quantum leader would ask for input into how to cover the shifts. The servant
leader would assume the staff nurses would volunteer to cover the shifts.
A staff nurse develops an innovative documentation system for postoperative
clients. The nurse manager grants the nurse paid leave to develop one for medical
clients. What type of power is the nurse manager using?
a. Legitimate power
b. Information power
c. Reward power
d. Expert power correct answer c. Reward power
Reward power is based on inducements in exchange for contributions towards
the manager's objectives. Legitimate power stems from the manager's right to
make a request because of the authority associated with job and rank in an
organizational hierarchy. Expert power is based on possession of unique skills,
knowledge, and competence. Information power is based on access to valued
data.
A staff nurse wants to clarify his responsibilities regarding delegation. Which
documents can the nurse refer to for assistance in decision making?
a. The policy manual
b. The job description
c. The ANA standards of care
, d. The state nurse practice act correct answer d. The state nurse practice act
According to Alderfer, which needs reflect a desire for continued personal
development?
a) Existence
b) Esteem
c) Relatedness
d) Self-actualization
e) Growth correct answer e) Growth
According to Alderfer's ERG theory, which needs reflect a desire for satisfying
interpersonal relationships?
a) Existence
b) Esteem
c) Relatedness
d) Self-actualization
e) Growth correct answer c) Relatedness
According to Herzberg's two-factor theory, __________ factors are the sources of
job satisfaction.
a) subsistence
b) hygiene
c) teachable
d) motivator
e) inducement correct answer d) motivator