CSO Training Questions with complete solutions
List 8 ways which documentation may be used? - ANSWER A - identify potential problems which
officers or agency professionals may encounter as they work with the probationer.
B - Provide information upon which other may act
C- Provide information to the Court.
D- Justify actions taken by ourselves and others.
E- Identify change in status
F- Make Recommendations to others (supervisors, treatment providers)
G- Formally document information or events
H- Make a request of the Court or Supervisor
14 principles of good documentations - ANSWER 1 - Documentation should be completed ASAP
after the event.
2- All entries must be dated.
3- Keep your documentation brief and to the point
4- Do not back date an entry
5- Document all telephone calls and collateral contacts relevant to the case.
6- Use only approved abbreviations and acronyms.
7- Include only factual information
8-Never delete an existing electronic entry.
9- When handwriting an entry do not scratch out, erase, or use white out.
10- If handwriting use black or blue ink.
11- Sign all entries either by hand or electronically.
, 12- If filling out forms do not leave blank spaces.
13- When documenting know and follow the polices and procedures of your department.
14-If handwriting write legibly.
8 reasons why well kept chronological recordings are important? - ANSWER 1- Court
expectations
2- Case Management
3- CJAD Standards
4- Accountability to the public
5- Internal Case Audits
6- Other Officers
7- Legal Liability
8- Probationer deserves accurate account of progress.
3 examples of information which should be documents in Chronological recordings? - ANSWER
1- Basic Information
2- Significant Events
3- Assessments and Interventions
remember to answer who, what, when, where, how and why
9 advantages of using a problem oriented record keeping system (PDAP). - ANSWER 1- Meets
the requirements of CJAD Case management System
2- Is more efficient and saves time
3- Helps maintain consistency between officers and their departments.
4- Keeps records uniform
5- Helps maintain objectivity
6-Keeps record uniform
List 8 ways which documentation may be used? - ANSWER A - identify potential problems which
officers or agency professionals may encounter as they work with the probationer.
B - Provide information upon which other may act
C- Provide information to the Court.
D- Justify actions taken by ourselves and others.
E- Identify change in status
F- Make Recommendations to others (supervisors, treatment providers)
G- Formally document information or events
H- Make a request of the Court or Supervisor
14 principles of good documentations - ANSWER 1 - Documentation should be completed ASAP
after the event.
2- All entries must be dated.
3- Keep your documentation brief and to the point
4- Do not back date an entry
5- Document all telephone calls and collateral contacts relevant to the case.
6- Use only approved abbreviations and acronyms.
7- Include only factual information
8-Never delete an existing electronic entry.
9- When handwriting an entry do not scratch out, erase, or use white out.
10- If handwriting use black or blue ink.
11- Sign all entries either by hand or electronically.
, 12- If filling out forms do not leave blank spaces.
13- When documenting know and follow the polices and procedures of your department.
14-If handwriting write legibly.
8 reasons why well kept chronological recordings are important? - ANSWER 1- Court
expectations
2- Case Management
3- CJAD Standards
4- Accountability to the public
5- Internal Case Audits
6- Other Officers
7- Legal Liability
8- Probationer deserves accurate account of progress.
3 examples of information which should be documents in Chronological recordings? - ANSWER
1- Basic Information
2- Significant Events
3- Assessments and Interventions
remember to answer who, what, when, where, how and why
9 advantages of using a problem oriented record keeping system (PDAP). - ANSWER 1- Meets
the requirements of CJAD Case management System
2- Is more efficient and saves time
3- Helps maintain consistency between officers and their departments.
4- Keeps records uniform
5- Helps maintain objectivity
6-Keeps record uniform
