CCHI-Core Questions with Detailed Verified Answers

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CCHI-Core Questions with Detailed
Verified Answers

Question:Community Interpreting

Ans: A specialization that facilitates access to community resources

Question: Medical Interpreting

Ans: Interpreting for patients, their families, providers to facilitate access to
healthcare

Question: Communicative Autonomy

Ans: The capacity of each party in the encounter to be responsible for and
control their own communication

Question: Which area of interpreting has become more professional

Ans: Medical

Question: Requirements to become certified

Ans: 1. 18 years old 2. HS grad 3. Proof of language proficiency through third
party tester 4.40 hr training course

Question: Certificate v.s. Certification

Ans: Certificate is the 40 hour class, Certification requires the 4 requirements

Question: Certification is provided by which two agencies

Ans: 1. CCHI and NBCMI

Question: What does NBCMI stand for

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Ans: National board of certification for healthcare workers

Question: What does CCHI stand for

Ans: Certification Commission for healthcare interpreters

Question: What are ethics vs standards

Ans: Ethics-what we do Standards-how we do them

Question: Ethics are defined as

Ans: A set of principles that govern the conduct of practitioners of a
profession

Question: Standards of practice are defined as

Ans: A set of formal guidelines that practitioners use that offer clear
strategies and course of action to support professional conduct

Question: What are the ethics that make up the code of ethics

Ans: 1. Confidentiality 2. Accuracy 3. Impartiality 4. professional conduct 5.
Transparency 6. intercultural communication 7. advocacy 8. professional
boundaries 9. professional development 10. Direct communication

Question: Do you interpret everything stated?

Ans: yes

Question: What three things should you do if you know the client

Ans: 1. disclose to all parties 2. Offer to withdraw 3. decide if you can be
impartial

Question: Three steps to the say no module

Ans: 1. gracious 2. offer choices 3. reason why

Question: working language

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Ans: any language the interpreter works with

Question: Source language

Ans: language the interpreter interprets from

Question: target language

Ans: language you interpret in to

Question: three stages of the encounter

Ans: 1. pre prep/briefing 2.encounter 3. debriefing

Question: 7 steps to the encounter

Ans: 1. Prep 2. brief 3.professional intro 4. interpreting 5. mediating 6.
debriefing 7. analysis

Question: 4 interpreting protocols

Ans: 1. positioning 2. professional intro 3. first-person interpreting 4. turn-
taking to manage flow

Question: 4 elements of the professional introduction

Ans: 1. confidential 2. all interpreted 3. speak to each other 4. pause for
clarification

Question: use third person interpreting when

Ans: 1. children under 7 2. dementia, intox, psychotic 3. emergencies

Question: What steps to take if provider uses 3rd person

Ans: 1. unobtrusive position and avoid eye contact 2. clarify role 3. use a hand
gesture to direct provider to client 4. interpret in 3rd person 5. mediate outside
of session to explain to provider that first person promotes direct
communication